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Alex Ramos

Overview Reviews (31) Inventory (79)

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Alex Ramos

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Alex Ramos

Parts Manager

Oak Lawn Toyota

4320 W 95th St
Oak Lawn, IL 60453

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5.0

31 Reviews

Overview Reviews (31) Inventory (79)

5.0

31 Reviews

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31 Reviews of Alex Ramos

December 06, 2024

Dealership Rating

Employee Rating

My experience with Oak Lawn Toyota was excellent: starting with my salesman, Bob Spee. He was knowledgeable about the vehicle in which I was interested and was able to answer my questions. He gave me starting with my salesman, Bob Spee. He was knowledgeable about the vehicle in which I was interested and was able to answer my questions. He gave me advice about additional services that I ended up purchasing. He was also very personable and friendly. I have friends that have been going to Oak Lawn Toyota for many years and have been talking about the good service there. They were right. When I brought my car in for the additional services all of the staff were friendly and courteous and did good work on my vehicle. More

by martinanderson

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bob Spee, Marty Maggio, Luis Novoa

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Dec 08, 2024 -

Oak Lawn Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Martin, and we're happy to hear that we met your expectations. Thank you again for choosing Oak Lawn Toyota. We look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

November 02, 2024

Dealership Rating

Employee Rating

Frank is awesome. He hears what the issues are and tries everything to find the fix for it. He gives me honest and open options. From someone who knows how to work He hears what the issues are and tries everything to find the fix for it. He gives me honest and open options. From someone who knows how to work on cars- thank you for promoting honesty at your dealership. More

by Vman

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Andres Rivera, Frank Nash, Norm Nemanich

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Nov 04, 2024 -

Oak Lawn Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

September 20, 2023

Dealership Rating

Employee Rating

Great place to purchase and service Toyota. I’ve just purchased extended warranty from Dominik. Thanks for all your help Oak Lawn Toyota! I’ve just purchased extended warranty from Dominik. Thanks for all your help Oak Lawn Toyota! More

by Ln

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dominik Gibek, Joseph Cassello

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Sep 20, 2023 -

Oak Lawn Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

June 30, 2023

Dealership Rating

Employee Rating

They had the patience to order a new 2023 LE Corolla with the features I wanted. the features I wanted. More

by 2023 Corolla LE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jason Stoit, Bill Elvidge , Vito Dinella, I don’t remember the name of the man that presented the new car protection packages he should get 5 stars also

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Jul 03, 2023 -

Oak Lawn Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Congratulations on your new 2023 LE Corolla! Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

Jul 03, 2023 -

2023 Corolla LE responded

My email address is hickmancarl7@gmail.com

April 26, 2023

Dealership Rating

Employee Rating

best Toyota dealership on the southwest side. top notch. you have trained professionals that work there. top notch. you have trained professionals that work there. More

by DEVOMOLINA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Steve Hertogs, Bill Elvidge, Andres Rivera, Sal Gaeta, Marco Fernandez , Mark Girlich

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Apr 26, 2023 -

Oak Lawn Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

March 30, 2023

Dealership Rating

Employee Rating

The staff and customer service are excellent! I never pay for un-needed services and I am always given options. Thank you for being my go- to car buying and servicing place. I never pay for un-needed services and I am always given options. Thank you for being my go- to car buying and servicing place. More

by Thomr862

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dominik Gibek, Juan Vazquez, Frank Nash, Joseph Cassello, Juan Hernandez , Carlos Osuch

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Apr 01, 2023 -

Oak Lawn Toyota responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

December 27, 2022

Dealership Rating

Employee Rating

I just purchased my first Toyota ! Iove my 2012 Toyota Rav4. It's a great quality car. Everyone at Oak Lawn Toyota was great to me. They treat my like a Family ! Iove my 2012 Toyota Rav4. It's a great quality car. Everyone at Oak Lawn Toyota was great to me. They treat my like a Family ! More

by E11

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Dominik Gibek

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Dec 27, 2022 -

Oak Lawn Toyota responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! John Carnivele, General Manager

December 11, 2022

Dealership Rating

Employee Rating

The best service and sales people I ever have dealt with . Courteous and professional. I recommend them to all my friends . Courteous and professional. I recommend them to all my friends More

by gjcsar

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Bob Spee, Steve Barrix, John Carnivele, Jason Stoit, Steve Hertogs, Elizabeth Colosimo Phelps, Christina Colosimo Wonais, Juan Vazquez , Mark Girlich

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Dec 11, 2022 -

Oak Lawn Toyota responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We thank you for choosing Oak Lawn Toyota! John Carnivele, General Manager

December 08, 2022

Dealership Rating

Employee Rating

Very good and professional customer assistance. Every one there was helpful. I would definitely recommend for all my automotive needs Every one there was helpful. I would definitely recommend for all my automotive needs More

by gjcsar

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Bob Spee, Steve Barrix, John Beris, John Carnivele, Elizabeth Colosimo Phelps, Christina Colosimo Wonais, Juan Vazquez, Frank Nash , Mark Girlich

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Dec 08, 2022 -

Oak Lawn Toyota responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Oak Lawn Toyota! John Carnivele, General Manager

November 09, 2022

Dealership Rating

Employee Rating

Every worker that I had encountered was extremely polite, they also went above and beyond to make sure I was taken care of. they also went above and beyond to make sure I was taken care of. More

by Kkermer

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Vickie Benson

Report | Print

Nov 10, 2022 -

Oak Lawn Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Juan Vazquez, Service Manager

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