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Alex Ramirez
Alex Ramirez
Service Advisor
Walter's Mercedes-Benz of Riverside
3213 Adams Street
Riverside, CA 92504
579 Reviews
When you stop in to Walter's Automotive for service on your Mercedes-Benz you may have met Alex. He is one of our talented pool of service advisors that are here to make sure your car is serviced correctly, efficiently and to your satisfaction. He is also Master Certified for Mercedes-Benz. Alex stays very busy here at work so when he gets time off he spends it having fun typically hiking, shooting, riding motorcycles and driving cars. He is also a sports guy and follows the Kings, Yankees and Celtics. Give him a Mercedes-Benz to enjoy on his day off and he would choose a SL65 AMG Black Series. Make it a point to introduce yourself the next time you are in.
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579 Reviews of Alex Ramirez
September 25, 2025
Alex Ramirez and the service department at Walter’s Mercedes provided excellent quality care and attention to our Mercedes while accommodating our needs as customers. It is for this reason that we happ Mercedes provided excellent quality care and attention to our Mercedes while accommodating our needs as customers. It is for this reason that we happily travel out of our area for routine maintenance. Top notch auto care and a professional attitude in all they do. More
by Melinda
September 22, 2025
Highly professional and sought out Mercedes dealership in Riverside. Amazing service department with highly knowledgeable advisors. Mr. Alex Ramirez went above and beyond to manage the service needs for Riverside. Amazing service department with highly knowledgeable advisors. Mr. Alex Ramirez went above and beyond to manage the service needs for my vehicle. He communicated with me and kept me updated regularly. High level of customer satisfaction. Thanks 🙏 More
by Arun Gupta
September 12, 2025
Everything was amazing from the time we scheduled the appointment through the communication and necessary repair. The return of the vehicle was also exceptional. Mr. Ramirez did an amazing job. appointment through the communication and necessary repair. The return of the vehicle was also exceptional. Mr. Ramirez did an amazing job. More
by Rogerlyn
August 21, 2025
I appreciated the effort that my service representative, Alex Ramirez, made to alleviate a rather bad day at Walter’s. What started out as a two hour new tire appointment ended up taking over four hours. Be Alex Ramirez, made to alleviate a rather bad day at Walter’s. What started out as a two hour new tire appointment ended up taking over four hours. Better communication between the service technician and service representative needs some improvement. More
by e.johnson909
July 28, 2025
Best dealership in Riverside. Highly motivated to handle clients needs. Mr. Alex Ramirez always goes above and beyond to ensure complete satisfaction. He is highly professional Highly motivated to handle clients needs. Mr. Alex Ramirez always goes above and beyond to ensure complete satisfaction. He is highly professional and his dedication is truly commendable. Thanks for the great experience More
by Arun Gupta
July 26, 2025
Alex Ramirez is an excellent service advisor and is always ready to explain and offer solutions for your vehicle. Alex listens attentively, making the process seamless. Alex is the best one out there, always ready to explain and offer solutions for your vehicle. Alex listens attentively, making the process seamless. Alex is the best one out there, and you should please use him if looking for a fantastic experience. Alex, thank you, and continue to excel in your work. More
by igbinosadeborah
July 02, 2025
It was worth driving over an hour to get to Walter's Mercedes to work with Alex Ramirez instead of going locally to Mercedes Palm Springs. Alex is a pleasure to work with. He knows his business and you Mercedes to work with Alex Ramirez instead of going locally to Mercedes Palm Springs. Alex is a pleasure to work with. He knows his business and you can trust him. Excellent customer service from beginning to end. Returned phone calls promptly and kept me up to date on a major repair, I highly recommend Alex if you are looking for trustworthy repair work. More
by sneirjudy
May 24, 2025
I'm always completely satisfied with the response I get from Alex Ramirez. He patiently listens to my concerns and takes the time to explain how to enjoy the best experience possible with my Mercedes. He from Alex Ramirez. He patiently listens to my concerns and takes the time to explain how to enjoy the best experience possible with my Mercedes. He addresses every issue fully and strives to explain everything I need to know. He is the best part of Walter's Mercedes-Benz. Keep up the excellent work, Alex. More
by DC
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