Highly qualified and knowledgeable staff at all levels.
Working with Alex Ramirez provides me with the assurance that my service on any vehicle I bring in will be performed in a timely manner and to the hi
Working with Alex Ramirez provides me with the assurance that my service on any vehicle I bring in will be performed in a timely manner and to the high standards of Mercedes Benz and Walters Mercedes Benz.
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by jkozma
Service Price Transparency
Nov 21, 2024 -
Walter's Mercedes-Benz of Riverside responded
We appreciate you for leaving Alex this stellar review! We are delighted to know that he was knowledgeable, is highly qualified and he performed the work in a timely manner. If there is ever anything more that we may help you with please do not hesitate to let us know.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Most professional and highly recommended Mercedes
dealership in the Riverside area.
They always sought out to provide the best service for their clients.
dealership in the Riverside area.
They always sought out to provide the best service for their clients.
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by Arun Gupta
Service Price Transparency
Oct 30, 2024 -
Walter's Mercedes-Benz of Riverside responded
Arun,
Thank you for leaving us this terrific review! We are happy to know that our team was professional and took care of your automotive needs while providing you with the best service. Please do not hesitate to let us know how we may be of further service to you.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Alex is one of the most comprehensive and competent
service advisors in the industry. He make me and my families experience worth while, every time.
service advisors in the industry. He make me and my families experience worth while, every time.
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by IDC
Service Price Transparency
Oct 30, 2024 -
Walter's Mercedes-Benz of Riverside responded
Providing impeccable service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that Alex's efforts could meet your satisfaction! We are thrilled to know that he was comprehensive, competent and made your experience worth while every time. We appreciate your continued business and look forward to serving you again in the future when the time comes!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Highly recommended and professional dealership in
Riverside area. Service consultant Mr. Alex Ramirez always goes above and beyond to ensure complete customer service. He is a motivated service spe
Riverside area. Service consultant Mr. Alex Ramirez always goes above and beyond to ensure complete customer service. He is a motivated service specialist who ensures client is well taken care of. His service is truly commendable.
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by Arun Gupta
Service Price Transparency
Oct 30, 2024 -
Walter's Mercedes-Benz of Riverside responded
Arun,
We are grateful for you leaving Alex this stunning review and recommendation! We are thrilled to hear that Alex took incredible care of you. We are pleased to know that he always goes above and beyond for you to ensure complete customer service. We look forward to serving you again in the future when the time comes.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
I received the best service from Alex!
! He is extremely thorough and reviews every detail of your car. Extremely professional and timely. Thank you Alex!
! He is extremely thorough and reviews every detail of your car. Extremely professional and timely. Thank you Alex!
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by clarkclarkam
Service Price Transparency
Oct 04, 2024 -
Walter's Mercedes-Benz of Riverside responded
Clark,
Providing immaculate and quality service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad to hear that Alex's efforts could meet your satisfaction! We are thrilled to know that he was extremely thorough, professional and timely. Please do not hesitate to give us a call if you ever have any questions or concerns.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Alex Ramirez provided excellent service as did all of
Walter’s while i was at the dealer
Walter’s while i was at the dealer
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by rdrobek
Service Price Transparency
Oct 03, 2024 -
Walter's Mercedes-Benz of Riverside responded
Thank you for leaving Alex this incredible review! We are glad to hear that Alex took top tier care of you and your automotive needs. We are happy to know that he provided you with excellent service. Please do not hesitate to let us know how we may be of further service to you.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Alex Ramirez, and his team at Walter's Mercedes-Benz are
amazing. Rental car ready, no hassle to get the bigger rental car. Are familiy suv is repaired now.
amazing. Rental car ready, no hassle to get the bigger rental car. Are familiy suv is repaired now.
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by RAMIREZ
Service Price Transparency
Aug 12, 2024 -
Walter's Mercedes-Benz of Riverside responded
RAMIREZ,
We are grateful for you leaving Alex this wonderful review! We are thrilled to hear that Alex took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that he was amazing. We hope to have the opportunity to serve you again in the future.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Walter’s Mercedes Riverside is the best dealership in the
Inland Empire area
Mr. Alex Ramirez, my service advisor, is a true professional who always sort to provide the best customer service. His dedicat
Inland Empire area
Mr. Alex Ramirez, my service advisor, is a true professional who always sort to provide the best customer service. His dedication to customer care is truly commendable. He treated me with utmost courtesy during check in. The service needs for my vehicle were discussed and he ensured all my questions and concerns were answered. The vehicle was delivered even before the promised time.
The entire service dept team are highly knowledgeable and always willing to work with the client to handle their needs with utmost care. Follow up email was sent. Definitely a superior dealership with advisors such as Mr. Ramirez.
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by A. Gupta
Service Price Transparency
Aug 07, 2024 -
Walter's Mercedes-Benz of Riverside responded
A Gupta,
We are grateful for you leaving Alex this stunning review! We are thrilled to hear that Alex took incredible care of you and could provide you with thorough and efficient service. We are pleased to know that he treated you with the utmost courtesy. We hope to have the opportunity to serve you again in the future.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Walter's Mercedes has always gone above and beyond with
customer service. Everybody I have ever encountered there is extremely professional. Michael Ramos was my service representative who helped me to ser
customer service. Everybody I have ever encountered there is extremely professional. Michael Ramos was my service representative who helped me to service and repair my car and he kept me informed with everything being done with my car. My car has almost 200,000 miles and I attribute this to the team at Walter's Mercedes for keeping my car alive. Thank you!
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by Tina T.
Service Price Transparency
Jul 29, 2024 -
Walter's Mercedes-Benz of Riverside responded
Tina,
We are grateful for you leaving Michael this extraordinary review! We are thrilled to hear that Michael took phenomenal care of you and could provide you with thorough and efficient service. We are pleased to know that he kept you informed on everything with your car. We hope to see you again the next time your vehicle needs service.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Every time I come to Walter’s, my service advisor Alex
Ramirez takes very good care of me as if I’m one of his family member. He’s up front and never misleads me. He keeps me informed. Excellent employee.
Ramirez takes very good care of me as if I’m one of his family member. He’s up front and never misleads me. He keeps me informed. Excellent employee.
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by Ymecoach
Service Price Transparency
Jul 19, 2024 -
Walter's Mercedes-Benz of Riverside responded
Thank you for leaving Alex this amazing review! We are glad to hear that Alex took exceptional care of you and your automotive needs. We are happy to know that he was upfront, never mislead you and kept you informed. Please do not hesitate to let us know how we may be of further service to you.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager