Alex Ramirez
Alex Ramirez at Walter's Mercedes-Benz of Riverside

Alex Ramirez | Page 20

Service Advisor

Walter's Mercedes-Benz of Riverside

3213 Adams Street
Riverside, CA 92504

5.0
591 Reviews

When you stop in to Walter's Automotive for service on your Mercedes-Benz you may have met Alex. He is one of our talented pool of service advisors that are here to make sure your car is serviced correctly, efficiently and to your satisfaction. He is also Master Certified for Mercedes-Benz. Alex stays very busy here at work so when he gets time off he spends it having fun typically hiking, shooting, riding motorcycles and driving cars. He is also a sports guy and follows the Kings, Yankees and Celtics. Give him a Mercedes-Benz to enjoy on his day off and he would choose a SL65 AMG Black Series. Make it a point to introduce yourself the next time you are in.

5.0

591 Reviews

Write a Review

591 Reviews of Alex Ramirez

June 30, 2021

Dealership Rating
Employee Rating

Everything was all good. Excellent customer service, kept informed of when services on car would be done and if their were any problems. Alex was a excrllent service advisor.. More

by ecchipper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 01, 2021

Walter's Mercedes-Benz of Riverside responded

Thank you so much for taking the time to share this wonderful review! Providing top-quality service is so important to us, and we are delighted to hear that Alex provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and we hope to see you again when the time comes for your next service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

June 29, 2021

Dealership Rating
Employee Rating

Alex Ramirez of Walter's MB Riverside CA, has gone over and above what is expected in order to provide special service accommodation for me given my disability. I sincerely appreciate the special attentio More

by rjarrettc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Interlicchia, JR Rodriguez , Kelly, Edwin

Jun 30, 2021

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! Your safety and satisfaction are our utmost priorities, and we are so glad that Alex and the rest of the team provided you with the top-notch service that you so much deserve. It is our pleasure to provide you with a smooth experience and get your automotive needs efficiently taken care of. Alex will be delighted to hear how greatly you value his service. Please do not hesitate to give us a call if we may ever be of further assistance to you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

Jun 30, 2021

rjarrettc responded

Walter's Mercedes-Riverside CA is #1 everywhere...Alex Ramirez provides outstanding service to make sure special needs clients are given the attention and accommodation required resulting in overall customer satisfaction and confidence that their vehicle will maintain the reliability so important to them...Kudos!

June 29, 2021

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Employee Rating

Alex was professional and courteous. He kept me informed regarding my service and communication was done appropriately without feeling overwhelmed. More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 30, 2021

Walter's Mercedes-Benz of Riverside responded

Brian, Thank you for your positive review! Your safety and satisfaction are the utmost important to us, and we are delighted to hear that Alex could put you and at ease get your automotive needs swiftly resolved. It is our pleasure to serve you in any way possible. Please drive safely, and do not hesitate to give us a call if we may ever be of service to you again in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

June 29, 2021

Dealership Rating
Employee Rating

Walters Mercedes-Benz Riverside is phenomenal. They are prompt, timely and the service maintenance on your vehicles is excellent and completed as promised. My service advisor Alex Ramirez is high quality c More

by Evanstracy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 30, 2021

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to share this wonderful review! We are so glad that Alex provided you with nothing less than the A+ service that you deserve and got your automotive needs efficiently taken care of. Providing top-quality service is so important to us, and we are certain that Alex will continue to offer you nothing less in the future. He will be honored to hear how deeply you value his efforts. We hope to serve you again when the time comes for your next service. Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

June 29, 2021

Dealership Rating
Employee Rating

The service department at Walter's is great. We especially appreciate the professionalism and courtesy of Alex Ramirez, our Service Advisor. More

by jancielee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 30, 2021

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your excellent review! Offering thorough and efficient services is so important to us, and we are glad to hear that Alex provided you with top-notch service and made your visit an all-around success. On behalf of Alex and the entire team- we wish you the safest of travels. We hope to continue to serve you and your automotive needs for many years to come. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

June 17, 2021

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Employee Rating

Thanks Cody Burt! You make me your number one priority when dealing with my specific issues . Thanks for your knowledge and great attitude . It does not go unnoticed . Walters by far has succeeded in hiri More

by Teesisk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cody Burt

Jun 17, 2021

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to share this excellent review! Our customers' safety and satisfaction are our utmost priorities, and we are happy to hear that Cody took exceptional care of you and your automotive needs. He will be honored to know how greatly you valued his assistance. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

June 14, 2021

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Employee Rating

i have bought many cars from walter’s since the 1990’s. the interaction is always outstanding. the sales team is proactive and non pressuring. the service department is at the top of their game and p More

by doc lally
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eddy Elsayed, Filomena Powers , Bryan Fitzpatrick, David Greene, Austin Schneider

Jun 14, 2021

Walter's Mercedes-Benz of Riverside responded

We are honored to have your confidence and loyalty, and we are thrilled that we could consistently provide you with the quality service that you so much deserve! We thank you for continuing to confide in our dealership with your automotive needs, and we will certainly provide you with nothing less than the same 5-star service in the years to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

Jun 14, 2021

doc lally responded

Mr Fitzpatrick, you have a first class team conducting first class business. always a pleasure to deal with your dealership thx doc

June 11, 2021

Dealership Rating
Employee Rating

Alex is always very accommodating and listens to my concerns regarding my car addressing them without question. I only take my car to Walters Mercedes Benz for service. More

by Chmax1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Interlicchia

Jun 14, 2021

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Alex this excellent review! It is our pleasure to serve you, and we are pleased that he and the team could consistently provide you with the quality service that you so much deserve! Your safety and satisfaction are of the utmost importance to us, and we look forward to continuing to provide you and your vehicle with our best care in the years to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

June 04, 2021

Dealership Rating
Employee Rating

Alex Ramirez was simply the best. Thank you for being so helpful and fast! Was a pleasure working with you on service on my car. More

by 1cruizer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 07, 2021

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Alex this 5-star review! We are pleased that he could be of assistance to you and get your needs efficiently resolved. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to let us know how Alex and the team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

June 03, 2021

Dealership Rating
Employee Rating

Such a great experience all around with Walter’s Mercedes Benz of Riverside ! I recently came in to get my A class 220 looked at and Alex Ramirez was such an amazing help! All my questions were answered and More

by parislove
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dina Backer

Jun 03, 2021

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to share this positive review! We are so glad that Alex could put you at ease and get your concerns thoroughly resolved! We are delighted to know how greatly you valued his assistance. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

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