Alex Ramirez
Alex Ramirez at Walter's Mercedes-Benz of Riverside

Alex Ramirez | Page 11

Service Advisor

Walter's Mercedes-Benz of Riverside

3213 Adams Street
Riverside, CA 92504

5.0
591 Reviews

When you stop in to Walter's Automotive for service on your Mercedes-Benz you may have met Alex. He is one of our talented pool of service advisors that are here to make sure your car is serviced correctly, efficiently and to your satisfaction. He is also Master Certified for Mercedes-Benz. Alex stays very busy here at work so when he gets time off he spends it having fun typically hiking, shooting, riding motorcycles and driving cars. He is also a sports guy and follows the Kings, Yankees and Celtics. Give him a Mercedes-Benz to enjoy on his day off and he would choose a SL65 AMG Black Series. Make it a point to introduce yourself the next time you are in.

5.0

591 Reviews

Write a Review

591 Reviews of Alex Ramirez

February 27, 2023

Dealership Rating
Employee Rating

Service advisor Alex Ramirez was responsive and knowledgeable as ALWAYS! It's always a pleasure because I can rest at night knowing that I have been given the BEST service in all of California. More

by THERON LEWIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 28, 2023

Walter's Mercedes-Benz of Riverside responded

Theron, Thank you for choosing Walter's Mercedes-Benz of Riverside and for your positive review! We are delighted that Alex could consistently provide you with the quality care that you deserve. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

February 24, 2023

Dealership Rating
Employee Rating

Try very hard to solve unique issues with Mercedes Benz vehicles off warranty and on warranty More

by johnsousa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Loera

Feb 27, 2023

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave us this review. We are glad to hear that our team could provide you with great care. It is our pleasure to serve you and your Mercedes-Benz needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

February 11, 2023

Dealership Rating
Employee Rating

Alex Gives great service. Thank you for the great service Alex. see tou soon for my nextbservice. More

by Rp
Recommend Dealer
Yes
Feb 13, 2023

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your excellent review! Providing top-notch service is so important to us, and we are glad that Alex's efforts could meet your satisfaction. It is our pleasure to assist you in any way possible. We hope that you continue to choose us for all of your future automotive needs! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

January 31, 2023

Dealership Rating
Employee Rating

The staff at WALTER"S MERCEDES-BENZ OF RIVERSIDE ARE VERY PROFESSIONAL AND RESPECTABLE. THAT'S WHY I HAVE BEEN COING HERE FOR THE LAST 30 YEARS EVEN THOUGH I HAVE LIVE NOW WITH QUITES A WAYS More

by tumang28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Usary , Michael Ramos

Jan 31, 2023

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your wonderful review! We are honored that you have continuously confided in us with your automotive needs for the past 30 years and that you continue to make the drive to us here at Walter's Mercedes-Benz of Riverside, and we are so glad that our team could provide you with top-notch service. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

January 26, 2023

Dealership Rating
Employee Rating

I am a HUGE fan of the new features of the Quote that include videos displaying the issue with your vehicle. Helps me to understand visually what is being done to my vehicle. And as always the profession More

by djaaronc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Interlicchia

Jan 27, 2023

Walter's Mercedes-Benz of Riverside responded

Aaron, Thank you so much for your excellent review! We are delighted that Mark and Alex took great care of you and your Mercedes-Benz throughout your visit. Providing thorough and efficient service is so important to us and we are honored by your willingness to refer us to others. Please do not hesitate to give us a call if there is ever anything more that we may help you with! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

January 23, 2023

Dealership Rating
Employee Rating

Hello, Alex Ramirez is always very helpful and gives great customer service. Thank you Alex. More

by Rp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 24, 2023

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Alex this excellent review! We are delighted that he could consistently provide you with the A+ service that you deserve. It is our pleasure to serve you and your automotive needs in any way possible. We thank you for choosing Walter's Mercedes-Benz of Riverside and we hope that you do not hesitate to give us a call if there is ever anything more that he and the team may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

January 20, 2023

Dealership Rating
Employee Rating

Alex Ramirez provides exceptional service. He is always prompt with his response, detailed with his explanations, respectful and helpful. Thanks. More

by mariavillarosa
Recommend Dealer
Yes
Jan 20, 2023

Walter's Mercedes-Benz of Riverside responded

Maria, Thank you for leaving Alex this positive review! Offering thorough and efficient service is so important to us, and we are glad that he consistently provides you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

January 01, 2023

Dealership Rating
Employee Rating

Always making my service visit well worth it. My service advisor, JR Rodriguez. Is very straightforward and laid out the things that my car needed. He answered my questions honestly. Definitely I More

by Sharon_rosaupan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Interlicchia, JR Rodriguez, Joseph Loera, Brennan Ruiz , Cody Burt, Adam Garcia, Brandon Monaco, Michael Ramos, Austin Schneider

Jan 03, 2023

Walter's Mercedes-Benz of Riverside responded

Sharon, Thank you so much for your wonderful review! Offering quality and efficient service is so important to us, and we are glad that JR and the team consistently provide you with nothing less. We look forward to continue providing you and your Mercedes-Benz with our best care in your visits to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

December 30, 2022

Dealership Rating
Employee Rating

Alex provided excellent service and he was knowledgeable and informed and helped me to choose right decision. Thank you More

by RV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 03, 2023

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Alex this positive review! Offering thorough and efficient service is so important to us, and we are glad that he provided you with nothing less. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

December 28, 2022

Dealership Rating
Employee Rating

Alex Ramirez in service did a great job assisting me with my vehicle. Ensured there was proper communication throughout the process and also ensured I received a loaner vehicle. Very professional and demonst More

by ig3_3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 03, 2023

Walter's Mercedes-Benz of Riverside responded

Thank you for sharing the positive experience you had with Alex! We are so glad that he could provide you with thorough and efficient service. It is our pleasure to assist you in any way possible. We look forward to continue providing you and your vehicle with our best care in your visits to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

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