Alex Ramirez
Alex Ramirez at Walter's Mercedes-Benz of Riverside

Alex Ramirez | Page 10

Service Advisor

Walter's Mercedes-Benz of Riverside

3213 Adams Street
Riverside, CA 92504

5.0
591 Reviews

When you stop in to Walter's Automotive for service on your Mercedes-Benz you may have met Alex. He is one of our talented pool of service advisors that are here to make sure your car is serviced correctly, efficiently and to your satisfaction. He is also Master Certified for Mercedes-Benz. Alex stays very busy here at work so when he gets time off he spends it having fun typically hiking, shooting, riding motorcycles and driving cars. He is also a sports guy and follows the Kings, Yankees and Celtics. Give him a Mercedes-Benz to enjoy on his day off and he would choose a SL65 AMG Black Series. Make it a point to introduce yourself the next time you are in.

5.0

591 Reviews

Write a Review

591 Reviews of Alex Ramirez

April 07, 2023

Dealership Rating
Employee Rating

Thank you to Alex Ramirez at Riverside Walter Benz. He did a fantastic job in helping me get my car serviced quickly and efficiently. He was thorough and made sure my car was done quick so I could get More

by dromo4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 07, 2023

Walter's Mercedes-Benz of Riverside responded

Dromo4, Thank you for sharing the positive experience you had with Alex! We are so glad that he could provide you with thorough and efficient service. It is our pleasure to serve you and your Mercedes-Benz needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us here and on Instagram for specials and updates. Regards, Sean Davisson- General Manager

April 06, 2023

Dealership Rating
Employee Rating

Thank you Alex and the techo. You guys are so helpful. I’m happy I’m in my car again. More

by Caprice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 07, 2023

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! We are so glad that Alex took great care of you and your automotive needs. Your safety and satisfaction are our utmost priorities here at Walter's Mercedes-Benz of Riverside. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us here and on Instagram for specials and updates. Regards, Sean Davisson- General Manager

March 28, 2023

Dealership Rating
Employee Rating

Cody Burt, and Alex Ramirez are excellent employees and provide great information and knowledge about service requirements for my Mercedes-Benz GLE300D SUV. I'm always impressed with their recommendations More

by Ken T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cody Burt

Mar 29, 2023

Walter's Mercedes-Benz of Riverside responded

Ken, Thank you so much for your excellent review! We are happy to hear that Cody and Alex consistently take great care of you and your Mercedes-Benz GLE 300D. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us here and on Instagram for specials and updates. Regards, Sean Davisson- General Manager

March 24, 2023

Dealership Rating
Employee Rating

It’s always great working with the Walters Service team. Alex Ramirez was on top of everything and super helpful. It’s great to be served by people who care about the quality of their work and the people More

by jmarkmassey
Recommend Dealer
Yes
Mar 27, 2023

Walter's Mercedes-Benz of Riverside responded

Thank you for sharing your positive experience with us! We are thrilled that Alex could provide you with the A+ service that you so much deserve. Your safety and satisfaction are our utmost priorities. We hope that you continue to choose us here at Walter's Mercedes-Benz of Riverside for all of your future automotive needs! Be sure to follow us here and on Instagram for specials and updates. Regards, Sean Davisson- General Manager

March 22, 2023

Dealership Rating
Employee Rating

Good service and excellent knowledge by the adviser ( Alex Ramírez ) promised at 3:00 pm and the car was ready at 3:00 pm More

by Ramon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 22, 2023

Walter's Mercedes-Benz of Riverside responded

Ramon, Thank you for your 5-star rating! We are so glad that Alex could get your automotive needs efficiently taken care of. Our guests' satisfaction is our utmost priority here at Walter's Mercedes-Benz of Riverside. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us here and on Instagram for specials and updates. Regards, Sean Davisson- General Manager

March 14, 2023

Dealership Rating
Employee Rating

It was easy to make an appointment and I had a selection of times. My adviser was friendly and professional. I need to better understand what is included in the services A and B. There seem to be many add-o More

by gibson13820
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 08, 2023

Dealership Rating
Employee Rating

I’m glad I bought my Mercedes here due to the service. Alex Ramirez took care of everything in a timely manner. He kept me informed and explained the need for further service than I had expected. More

by Eileenmwebster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 09, 2023

Walter's Mercedes-Benz of Riverside responded

Eileen, Thank you for taking the time to leave us this positive review! Offering thorough and efficient service is so important to us, and we are glad that Alex provided you with nothing less. It is our pleasure to serve you and your Mercedes-Benz needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

March 07, 2023

Dealership Rating
Employee Rating

The Advisor, Alex Ramirez, he answered the questions professionally and met what’s my request. He did the great jobs. More

by tigerlu2003la
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 07, 2023

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Alex this 5-star rating! We are so glad that he took great care of you and your automotive needs. He will be delighted to know that you greatly valued his assistance. If there is ever anything more that he and the team may help you with, please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

March 06, 2023

Dealership Rating
Employee Rating

Everything is very excellent, especially Alex Ramírez, a person who knew how to answer all my questions and who was very friendly and professional. More

by Rivasdw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 07, 2023

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your wonderful review! We are so glad that Alex could provide you with 5-star service. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

March 06, 2023

Dealership Rating
Employee Rating

Mark Interlicchia is an exceptional service advisor who always goes the extra mile. He is informative and extremely personable. The process is always seem less when I work with him. I would recommend Walte More

by SPIVEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Interlicchia , Irvin Solis

Mar 07, 2023

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review and recommendation! We are so glad that Mark could consistently provide you with quality and efficient service. He will be delighted to know that you deeply value his assistance. We hope that you continue to choose us here at Walter's Mercedes-Benz of Riverside for all of your future automotive needs! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

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