Alex Ponce
Alex Ponce at Westside Lexus

Alex Ponce

Sales Consultant

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.9
25 Reviews
4.9

25 Reviews

Write a Review

Dealership Experience

2 yrs, 2 mos

25 Reviews of Alex Ponce

March 10, 2025

Dealership Rating
Employee Rating

I recently had the pleasure of purchasing a car from Westside Lexus amd I couldn't be more impressed with the entire experience. Alex, the salesman was knowledgeable of the vehicles and features.The pro More

by T Moore
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dominic Thornton

Mar 11, 2025

Westside Lexus responded

Thank you for sharing your wonderful experience with us at Westside Lexus! We're delighted to hear that Alex and our team made the car-buying process smooth and stress-free. Your recommendation means a lot, and we hope you're enjoying your new vehicle!

February 16, 2025

Dealership Rating
Employee Rating

From the minute we drove up, Alex made us feel welcomed at the dealership. He was knowledgeable and helpful throughout our experience. The entire car buying process was less than two hours thanks to him. More

by jason.oefinger
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dominic Thornton

Feb 17, 2025

Westside Lexus responded

It's fantastic to hear that Alex made your visit to Westside Lexus so welcoming and efficient! We're glad the car buying process was smooth and quick for you. Enjoy your new vehicle, and thank you for choosing us!

February 09, 2025

Dealership Rating
Employee Rating

Alex is very knowledgeable of the product, aside of his professional manner, he's been very patient with me. More

by cookientn52
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Chau

Feb 10, 2025

Westside Lexus responded

We're delighted to hear that Alex provided you with knowledgeable and patient service at Westside Lexus. Thank you for sharing your experience!

January 29, 2025

Dealership Rating
Employee Rating

Great service very well organized and knows the vehicles they are selling . Best Lexus dealer in Houston More

by jaimeg1233
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 31, 2025

Westside Lexus responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Westside Lexus provided great service and organization. We appreciate your support and look forward to serving you again in Houston!

January 21, 2025

Dealership Rating
Employee Rating

No hassle great customer service . Awesome timing very helpful to get a response when you need it More

by jaimeg1233
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 21, 2025

Westside Lexus responded

We appreciate the stellar review here at Westside Lexus!

December 26, 2024

Dealership Rating
Employee Rating

Alex and Fernando were helpful during the sales phase of the purchase process, explaining in detail the latest features of vehicle. More

by s_winzerling
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Manuel Gomez, Fernando Lozano

Dec 26, 2024

Westside Lexus responded

We're delighted to hear that Alex and Fernando provided detailed assistance during your purchase at Westside Lexus. Thank you for sharing your experience with us!

December 18, 2024

Dealership Rating
Employee Rating

Pleased with the service and attention I received while shopping for a vehicle at Westside Lexus. More

by ejbonilla78
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 18, 2024

Westside Lexus responded

We really appreciate you taking the time to leave Westside Lexus this awesome review, thank you!

December 12, 2024

Dealership Rating
Employee Rating

Alex P. has great customer service. He made sure the purchase and everything was very seamless. More

by mellie
Finance Experience
Recommend Dealer
Yes
Dec 12, 2024

Westside Lexus responded

Mellie, thank you for this 5-star review of Alex and Westside Lexus! Have an awesome day!

November 18, 2024

Dealership Rating
Employee Rating

Sales person and the finance were really honest closing the sales and told us the right things to do. More

by Elvira Bolanos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 19, 2024

Westside Lexus responded

Elvira, it's wonderful to hear that our team at Westside Lexus provided you with honest and helpful service. Thank you for sharing your experience!

October 26, 2024

Dealership Rating
Employee Rating

I was not happy with this dealership and the process of purchasing this toyota highlander. More

by HORACIO.BMW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Oct 28, 2024

Westside Lexus responded

Thanks for taking the time to leave a review. I am so sorry to hear that you had a bad experience. We pride ourselves on offering the highest level of service and hope you will consider discussing this matter further. Best, James Breaux - General Sales Manager - 1 (281) 558-3030

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