Alex Ponce
Alex Ponce at Westside Lexus

Alex Ponce

Sales Consultant

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.8
17 Reviews
4.8

17 Reviews

Write a Review

Dealership Experience

1 yr, 10 mos

17 Reviews of Alex Ponce

November 18, 2024

Dealership Rating
Employee Rating

Sales person and the finance were really honest closing the sales and told us the right things to do. More

by Elvira Bolanos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 19, 2024

Westside Lexus responded

Elvira, it's wonderful to hear that our team at Westside Lexus provided you with honest and helpful service. Thank you for sharing your experience!

October 26, 2024

Dealership Rating
Employee Rating

I was not happy with this dealership and the process of purchasing this toyota highlander. More

by HORACIO.BMW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Oct 28, 2024

Westside Lexus responded

Thanks for taking the time to leave a review. I am so sorry to hear that you had a bad experience. We pride ourselves on offering the highest level of service and hope you will consider discussing this matter further. Best, James Breaux - General Sales Manager - 1 (281) 558-3030

September 11, 2024

Dealership Rating
Employee Rating

Alex was great he listen to what I wanted and made it happen. Also, he was straight forward didn’t sugarcoat anything. More

by meral.pacampara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anil Sharma

Sep 12, 2024

Westside Lexus responded

Thank you for sharing your experience! We're glad to hear Alex provided straightforward and attentive service at Westside Lexus. Enjoy your new ride!

September 10, 2024

Dealership Rating
Employee Rating

Alex Ponce and the Westside Lexus team were outstanding. I was looking at buying Alexis GX, and Alex kept in touch with me for several months until the right vehicle came through the dealership. He and the More

by arthur.babcock
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Chau

Sep 10, 2024

Westside Lexus responded

Arthur, we're delighted to hear that Alex and the Westside Lexus team provided such an outstanding experience. Thanks for sharing your positive feedback! Enjoy your new Lexus GX!

August 16, 2024

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Employee Rating

Great service, and great people, answered all my questions that I had about the vehicles, will definitely continue shopping with them in the near future, Alex Ponce left my wife and I happy in our n More

by emmanuelcortez3912
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 19, 2024

Westside Lexus responded

Emmanuel, we're delighted to hear that Alex and the Westside Lexus team provided you with excellent service. Enjoy your new vehicle, and we look forward to seeing you again!

August 09, 2024

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Employee Rating

It was a very positive experience to purchase a vehicle at Westside Lexus and Alex Ponce made everything very easy. More

by scribblesacademy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Judy Patureau

Aug 09, 2024

Westside Lexus responded

We're delighted to hear that Alex made your vehicle purchase experience easy and positive at Westside Lexus. Thank you for choosing us!

July 30, 2024

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Employee Rating

5 out 5 nice polite seller, he is talented because he sold very old car to us More

by fatma gunonu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 30, 2024

Westside Lexus responded

Thank you for reviewing Westside Lexus! It was so kind of you to share your experience, Fatma.

July 27, 2024

Dealership Rating
Employee Rating

Alex gave us all the information we needed to successfully complete our Lexus Purchase, very Kind and professional! Thanks a Lot Alex we are very happy with our car. More

by Regina Lucena
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 29, 2024

Westside Lexus responded

Regina, we're delighted to hear that Alex provided such excellent service at Westside Lexus. Enjoy your new car and thanks for the kind words!

July 12, 2024

Dealership Rating
Employee Rating

Such a great experience buying my new car with Westside Lexus. I found the car online and called a few dealership. Alex assisted me with everything I needed to know buying a new car. I also had credit issu More

by Coco
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Parish

Jul 14, 2024

Westside Lexus responded

Coco, we're delighted to hear that Alex provided such excellent assistance and made your experience at Westside Lexus so smooth. Enjoy driving your new 2024 NX250!

July 11, 2024

Dealership Rating
Employee Rating

I purchased an RX with Alex Ponce and received excellent customer service. The staff is knowledgeable. I love my car. More

by Joshuaminhtran2003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sterling Sine

Jul 12, 2024

Westside Lexus responded

We're delighted to hear that Alex and the Westside Lexus team provided excellent service. Enjoy your new RX!

1

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