Alex Ponce
Alex Ponce at Westside Lexus

Alex Ponce

Sales Consultant

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.9
22 Reviews
4.9

22 Reviews

Write a Review

Dealership Experience

2 yrs, 1 mo

22 Reviews of Alex Ponce

January 29, 2025

Dealership Rating
Employee Rating

Great service very well organized and knows the vehicles they are selling . Best Lexus dealer in Houston More

by jaimeg1233
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 31, 2025

Westside Lexus responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Westside Lexus provided great service and organization. We appreciate your support and look forward to serving you again in Houston!

January 21, 2025

Dealership Rating
Employee Rating

No hassle great customer service . Awesome timing very helpful to get a response when you need it More

by jaimeg1233
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 21, 2025

Westside Lexus responded

We appreciate the stellar review here at Westside Lexus!

December 26, 2024

Dealership Rating
Employee Rating

Alex and Fernando were helpful during the sales phase of the purchase process, explaining in detail the latest features of vehicle. More

by s_winzerling
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Manuel Gomez, Fernando Lozano

Dec 26, 2024

Westside Lexus responded

We're delighted to hear that Alex and Fernando provided detailed assistance during your purchase at Westside Lexus. Thank you for sharing your experience with us!

December 18, 2024

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Employee Rating

Pleased with the service and attention I received while shopping for a vehicle at Westside Lexus. More

by ejbonilla78
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 18, 2024

Westside Lexus responded

We really appreciate you taking the time to leave Westside Lexus this awesome review, thank you!

December 12, 2024

Dealership Rating
Employee Rating

Alex P. has great customer service. He made sure the purchase and everything was very seamless. More

by mellie
Finance Experience
Recommend Dealer
Yes
Dec 12, 2024

Westside Lexus responded

Mellie, thank you for this 5-star review of Alex and Westside Lexus! Have an awesome day!

November 18, 2024

Dealership Rating
Employee Rating

Sales person and the finance were really honest closing the sales and told us the right things to do. More

by Elvira Bolanos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 19, 2024

Westside Lexus responded

Elvira, it's wonderful to hear that our team at Westside Lexus provided you with honest and helpful service. Thank you for sharing your experience!

October 26, 2024

Dealership Rating
Employee Rating

I was not happy with this dealership and the process of purchasing this toyota highlander. More

by HORACIO.BMW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Oct 28, 2024

Westside Lexus responded

Thanks for taking the time to leave a review. I am so sorry to hear that you had a bad experience. We pride ourselves on offering the highest level of service and hope you will consider discussing this matter further. Best, James Breaux - General Sales Manager - 1 (281) 558-3030

September 11, 2024

Dealership Rating
Employee Rating

Alex was great he listen to what I wanted and made it happen. Also, he was straight forward didn’t sugarcoat anything. More

by meral.pacampara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anil Sharma

Sep 12, 2024

Westside Lexus responded

Thank you for sharing your experience! We're glad to hear Alex provided straightforward and attentive service at Westside Lexus. Enjoy your new ride!

September 10, 2024

Dealership Rating
Employee Rating

Alex Ponce and the Westside Lexus team were outstanding. I was looking at buying Alexis GX, and Alex kept in touch with me for several months until the right vehicle came through the dealership. He and the More

by arthur.babcock
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Chau

Sep 10, 2024

Westside Lexus responded

Arthur, we're delighted to hear that Alex and the Westside Lexus team provided such an outstanding experience. Thanks for sharing your positive feedback! Enjoy your new Lexus GX!

August 16, 2024

Dealership Rating
Employee Rating

Great service, and great people, answered all my questions that I had about the vehicles, will definitely continue shopping with them in the near future, Alex Ponce left my wife and I happy in our n More

by emmanuelcortez3912
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 19, 2024

Westside Lexus responded

Emmanuel, we're delighted to hear that Alex and the Westside Lexus team provided you with excellent service. Enjoy your new vehicle, and we look forward to seeing you again!

1

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