Alex Ponce
Alex Ponce at Westside Lexus

Alex Ponce

Sales Consultant

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.8
41 Reviews
4.8

41 Reviews

Write a Review

Dealership Experience

2 yrs, 11 mos

41 Reviews of Alex Ponce

December 24, 2025

Dealership Rating
Employee Rating

Professional, they gobet straight to the point, very fast service, everything well explained and crystal clear to understand. More

by SZH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Chau, Philippe Haddad

Dec 24, 2025

Westside Lexus responded

We're so pleased to know your visit was so clear, efficient, and professional. Thank you from all of us at Westside Lexus!

December 21, 2025

Dealership Rating
Employee Rating

Alex did an excellent job listening to what I needed. Alex found the perfect car for me. I love it!!!!!! More

by nlwakefield123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob Lange

Dec 23, 2025

Westside Lexus responded

Thank you for letting us know it was a pleasure to assist you at Westside Lexus! We will let Alex know you are loving your new ride. Have a great day!

December 18, 2025

Dealership Rating
Employee Rating

Great buying experience and happy I made the decision to buy from them. Will use them in the future. More

by Happy Customer
Purchase Time
Recommend Dealer
Yes
Dec 19, 2025

Westside Lexus responded

Thanks so much for the 5-star review of Westside Lexus!

December 01, 2025

Dealership Rating
Employee Rating

Process was easy, Alex was attentive, personal and got the job done. I'd highly recommend him and Westside Lexus. More

by seanjeff1962
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Dec 02, 2025

Westside Lexus responded

Thank you for your recommendation of Alex and the team! We appreciate your business! See you next time at Westside Lexus, Sean.

October 15, 2025

Dealership Rating
Employee Rating

please look into your restrooms, need attention ,great service , enjoyed the atmosphere of employees, MR. Ponce service was great. I wish you best of luck More

by hadilatif
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 15, 2025

Westside Lexus responded

Thank you for the five-star review! We will share your feedback regarding the restrooms with our team and we will pass along your kind words to Ponce. See you next time at Westside Lexus!

September 23, 2025

Dealership Rating
Employee Rating

We are very pleased with our Lexus purchase from Westside Lexus. Alex Ponce made the entire experience very pleasant. My husband said “Best car buying experience ever!” and he can sometimes be hard to please More

by candypinckard
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Sep 24, 2025

Westside Lexus responded

Congratulations to you and your husband on your new Lexus! We're honored to hear Alex made this the best car-buying experience ever. We will be sure to pass along your kind words and let him know he's doing an awesome job. Thank you for choosing Westside Lexus!

July 02, 2025

Dealership Rating
Employee Rating

Very pleasant experience. They got me in and out in a reasonable time. Will use again More

by jhurd5513
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sterling Sine

Jul 03, 2025

Westside Lexus responded

We are so happy that our Westside Lexus team earned your 5 stars. Thanks!

July 01, 2025

Dealership Rating
Employee Rating

Mr. Keener my Sales Rep was a pleasure to deal with. He made my experience at Westside worth the trip. I can't say enough good things about him. Professional and knowledgeable. More

by masterson1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lurie Keener, Dominic Thornton

Jul 02, 2025

Westside Lexus responded

We're overjoyed to hear that Lurie made your experience at Westside Lexus so positive and worthwhile! Our team takes pride in providing professional and knowledgeable service, and it's great to know we hit the mark for you. Thank you for sharing this feedback!

July 01, 2025

Dealership Rating
Employee Rating

Alex was able to get us in and out quickly. Explained the car very well and was thorough. More

by jhurd5513
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sterling Sine

Jul 02, 2025

Westside Lexus responded

We are grateful to have earned your business. Thanks for taking the time to leave us a review! - Alex and the Westside Lexus Team

June 28, 2025

Dealership Rating
Employee Rating

Excellent service from top to bottom! My salesman Alex was knowledgeable and professional. He even came in on his off day to help complete my transaction. More

by piedpiperad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sterling Sine

Jul 01, 2025

Westside Lexus responded

Thank you for sharing your experience with us! We're very glad to hear that Alex went above and beyond to assist you at Westside Lexus. We appreciate your support and hope you're enjoying your new vehicle!

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