Alex Pardo
Alex Pardo at Newton Ford South
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Alex Pardo

Ford Specialist

Newton Ford South

2811 Hwy 231 N
Shelbyville, TN 37160

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4.9
61 Reviews

Dealership Experience

2 yrs, 9 mos

Industry Experience

2 yrs, 9 mos

Languages Spoken

English English

Spanish Spanish

4.9

61 Reviews

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61 Reviews of Alex Pardo

October 11, 2024

Dealership Rating
Employee Rating

Great customer service, would buy another truck from them, Alex Pardo was very attentive to my needs. More

by Jhall12959
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 12, 2024

Newton Ford South responded

Thank you for your very kind review. Alex and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Newton Ford South.

September 27, 2024

Dealership Rating
Employee Rating

We had a very good experience buying a Bronco from Alex and Juan. They were extremely helpful and made the entire process a pleasure. The Sales Manager, Chase Carter, was rude and insulting during the Fin More

by dusty.hardin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chase Carter , Juan Maldonado

Sep 27, 2024

Newton Ford South responded

Dusty, Thank you so much for your excellent review! We are so glad that Alex, Juan, Chase, and our team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Congratulations on your new Bronco! Please don't hesitate to reach out if you need anything else.

September 19, 2024

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Employee Rating

I have purchased a new car here before and they treated me great that's why I went back. This time I went to purchase a used car. Alex Pardo was my salesman and I have to save he is and was one of the mo More

by RG2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chase Carter, Travis Ziegler

Sep 19, 2024

Newton Ford South responded

Thank you for choosing Newton Ford South. Your feedback and rating mean a lot to us. We're glad Alex and Chase were able to help, and we hope to see you again!

September 12, 2024

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Employee Rating

First let me say that Alex, our sales rep did a great job. The car I went to look at was advertised as new. When we arrived, the car had 1,800 miles and hail damage. A member of the sales staff asked if More

by sfcret03
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Sep 17, 2024

Newton Ford South responded

Hi there, Thank you for taking the time to share your feedback. We are very sorry that there were many issues during and after your purchase with us. We accept the responsibility for all of them, and are actively working as a team to meet, discuss, and make sure that our processes are corrected so that this doesn't happen ever again. I understand that our GM, Chad, has reached out to you via phone and email to apologize and see if there's anything we can do to make this right for you. He hopes to hear from you soon. Again, we appreciate you alerting us to these issues so that we can work hard with our team to correct them. Sincerely, Katie R.

August 29, 2024

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We had a great experience at Newton Ford South with our sales person Alex Pardo. We shopped around for the Bronco sport at several dealers but went with Alex because he was honest, fair and truthful. We h More

by MarianV
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Travis Ziegler , Chad Jahary

Aug 30, 2024

Newton Ford South responded

Thank you for taking the time to share your feedback with us, Marian! We work hard to make sure our guests have an exceptional experience. We will share your comments with Alex, and we look forward to working with you again!

August 12, 2024

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Employee Rating

They are top notch. They don't pressure you to purchase. Alex Pardo was our salesman he was friendly and took good care of us through the process. We will definitely go More

by mrvaughn316
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chase Carter, Travis Ziegler

Aug 12, 2024

Newton Ford South responded

Hello Mr. Vaughn: It's great to hear that Alex was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Newton Ford South!

August 01, 2024

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Employee Rating

No haggle pricing - knowledgable and professional sales person Alex Pardo - comfortable experience from start to finish. More

by rmitchellmcse
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Travis Ziegler

Aug 01, 2024

Newton Ford South responded

Thank you for taking the time to write this review. Our customers are our top priority and your feedback is greatly appreciated! Alex and all of us at Newton Ford South are glad to have you as a customer.

July 22, 2024

Dealership Rating
Employee Rating

Alex and Chad were great to work with. Straight to the point and no haggling. More

by Abocich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Travis Ziegler , Chad Jahary

Jul 23, 2024

Newton Ford South responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! Alex, Chad, and our team here at Newton Ford South are glad to have you as a customer.

July 17, 2024

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Employee Rating

The sales people were great no pressure and we we able to decide with confidence More

by photoperkins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chase Carter , Chad Jahary

Jul 17, 2024

Newton Ford South responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Newton Ford South!

June 22, 2024

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Employee Rating

Alex made the sale easy. Bought a new ford maverick at the dealership in Shelbyville, TN. More

by Smithclaytonmichael
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 24, 2024

Newton Ford South responded

Michael, Thank you so much for choosing Newton Ford South! Please let Alex know if we can be of any more assistance.

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