Alex Owens
Alex Owens at Westside Lexus

Alex Owens | Page 13

New Vehicle Internet Manager

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.7
136 Reviews
4.7

136 Reviews

Write a Review

Dealership Experience

5 yrs, 7 mos

Industry Experience

12 yrs, 9 mos

Languages Spoken

English English

136 Reviews of Alex Owens

June 14, 2021

Dealership Rating
Employee Rating

Very cooperative and smooth delivery, setup and explained about the vehicle technology features. Given information about the vehicle maintenance and service policy. I will be preferred my next vehicle from More

by Manojkumar Dakhore
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Judy Patureau

Jun 14, 2021

Westside Lexus responded

Thank you for sharing your positive feedback, Manojkumar! It is terrific to hear that our team gave you a smooth, seamless experience and earned your continued business. If there is anything we can do to assist you or earn your five stars, please don't hesitate to reach out! - James Breaux - General Sales Manager - 1 (281) 558-3030

June 07, 2021

Dealership Rating
Employee Rating

The process was made seem less and sales and finance staff displayed understanding and concern about ongoing pandemic. Over all great experience.. This is my 4th Lexus and will be back for next one. More

by anand2502
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joey Broussard , Anil Sharma

Jun 07, 2021

Westside Lexus responded

Thank you so much for being a loyal Lexus customer! We are thrilled to hear that your recent purchasing process went smoothly and we appreciate you taking time out of your day to review Westside Lexus. Safe travels in your new car!

June 06, 2021

Dealership Rating
Employee Rating

Well organized and good service on our first lexus resulted in buying from you again. Location is easy to get to and service dept is great More

by BRENTTOLER
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anil Sharma

Jun 07, 2021

Westside Lexus responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Thanks for choosing Westside Lexus!

June 02, 2021

Dealership Rating
Employee Rating

Alex was easy to interact with and Anil made the financing portion smooth. Good experience with Westside Lexus. Anil was especially good at explaining the finance side and was clearly very knowledge More

by JK
Recommend Dealer
Yes

Other Employees Tagged: Anil Sharma

Jun 02, 2021

Westside Lexus responded

Thanks for your review! We pride ourselves on delivering a straightforward and seamless car-buying experience for our guests and are thrilled you had a positive visit with us. We will be sure to let the team know their assistance was appreciated. Take care and enjoy the ride!

May 12, 2021

Dealership Rating
Employee Rating

Had a great experience , found the car I needed at the price we expected. Unfortunately this was not our first stop and they actually had what they advertised. More

by Palacios
Recommend Dealer
Yes

Other Employees Tagged: Mike Shafer

May 12, 2021

Westside Lexus responded

Thank you for taking the time to leave us a review! We are pleased to hear that you had a great experience working with our team at Westside Lexus, and we hope that you continue to enjoy your new ride!

May 05, 2021

Dealership Rating
Employee Rating

Beautiful dealership. The receptionist/technical assistant was very nice. There was an unpleasant smell. (Fuel, gasoline) Mike Shafer was not nice. Alex Owens was nice, but he wasn’t very clear answ More

by Rosana
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Shafer

May 06, 2021

Westside Lexus responded

Rosana - Thank you for taking the time to leave us this feedback. We do strive for exceptional service here, and I'm a bit disappointed that our entire team didn't leave you with the same positive impression. I will be sure to share this with the appropriate personnel. I would also be more than willing to speak with you directly and answer any lingering questions you have about your vehicle. Please don't hesitate to give me a call. Thank you, James Breaux - General Sales Manager - 1 (281) 558-3030

May 05, 2021

Dealership Rating
Employee Rating

Alex Owens was very professional and knowledgeable. His salesmanship was excellent. He took the time to show me how the apple app worked in the car More

by dpshearer0
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Nemoto

May 05, 2021

Westside Lexus responded

Thank you for posting about your experience working with Alex! We are delighted to hear that he explained the features of your new vehicle so you can be confident out on the road. Safe driving from our Westside Lexus team!

May 02, 2021

Dealership Rating
Employee Rating

Professional in every way!Alex Owen was very patient and Professional in every way! Alex Owen was very patient and answered all of my questions. As a senior citizen this was greatly appreciated. I am very More

by sm_mulcahy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 03, 2021

Westside Lexus responded

Thank you for the rave review! We are grateful for your business and so glad to hear that you had a positive experience working with Alex. Safe driving from our Westside Lexus team!

April 11, 2021

Dealership Rating
Employee Rating

Very nice, people are very friendly. Did not like the time spend coming to a fair price eon my trade unit on the purchase of the new car. Also being charged over the retail price of a wether tech mat for More

by JDGD01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 12, 2021

Westside Lexus responded

While I am glad to hear that you are enjoying your SUV, I am sorry to hear about the frustrations that arose. If you'd like to discuss your experience with us, I am here to take your call. Thank you, James Breaux - General Sales Manager - 1 (281) 558-3030

March 27, 2021

Dealership Rating
Employee Rating

Our salesman was very prompt, transparent, and clear on responding to our likeness. The finance dept added great service as well. She was very informative More

by TMW2757
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Judy Patureau

Mar 29, 2021

Westside Lexus responded

Thank you for sharing so many kind words about our team! We appreciate you choosing Westside Lexus for this purchase and hope that you absolutely love it. Safe travels in your new ride!

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