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Alex Murphy
Alex Murphy at Southern Chrysler Dodge Jeep Ram Greenbrier

Alex Murphy | Page 77

Service Manager

Southern Chrysler Dodge Jeep Ram Greenbrier

1414 S Military Hwy
Chesapeake, VA 23320

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4.4
811 Reviews
4.4

811 Reviews

Write a Review

811 Reviews of Alex Murphy

February 11, 2024

Dealership Rating
Employee Rating

Serious lack of two way communication. Serious lack of two way communication, no one answers the phones, no one responds to phone messages. More

by billharrell1
Recommend Dealer
No

Other Employees Tagged: Alex Murphy

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Feb 13, 2024

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for bringing this to our attention, Bill. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

February 10, 2024

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Employee Rating

Quick and easy walk in service for an oil change. Staff was very friendly. App I will definitely return to this location. More

by jeremylargey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 13, 2024

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 09, 2024

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Great service. In and out without an issue. Taken care of when arrived at deslership More

by aurland0
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Don't remember

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Feb 13, 2024

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

December 17, 2023

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Employee Rating

The service and the salesman was very pleasant and experience was very nice we was very pleased with it More

by cshlly79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 27, 2023

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

November 14, 2023

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Employee Rating

Easy in and out service. The staff were very accommodating and helpful. Great communications and quick response. More

by raflatooni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 15, 2023

Southern Chrysler Dodge Jeep Ram Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

Nov 17, 2023

raflatooni responded

Easy in and out. Very easy to work through the service process.

November 10, 2023

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Employee Rating

i was happy with the service i received at the dealership.thankyou yadda yadda yadda yadda More

by overheaddoorman
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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November 09, 2023

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Everyone i came in contact with was absolutely fantastic. Excellent service all around thank you More

by rustywood1996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Jones, Joe Anthony, Efrem Huger, Nerely Blanco , Jordan Cabral

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November 08, 2023

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Employee Rating

I was overcharged for an item that I was told would be covered for 100,000 miles. It only had 56,000. More

by enriquez.angela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jordan Cabral, Allison Humphries

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Nov 08, 2023

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We value and appreciate your business. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

Nov 08, 2023

enriquez.angela responded

I didn’t expect it to go anywhere. I feel that my years of committed service and purchasing over 9 vehicles in 8 years means very little.

November 08, 2023

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Employee Rating

It was great just wait was a long time but it was worth the wait More

by lauracowell43
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 08, 2023

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

November 07, 2023

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Employee Rating

Everyone was nice and work was done, but now my check engine light is on. More

by jrice325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 07, 2023

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your feedback. Please feel free to return and we will be happy to have our technicians look over the vehicle.

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