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Alex Morales
Alex Morales at Mercedes-Benz of Coral Gables
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Alex Morales

Service Consultant

Mercedes-Benz of Coral Gables

300 Almeria Avenue
Coral Gables, FL 33134

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5.0
67 Reviews

Dealership Experience

10 yrs, 7 mos

Languages Spoken

English English

Spanish Spanish

5.0

67 Reviews

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67 Reviews of Alex Morales

October 22, 2024

Dealership Rating
Employee Rating

Best service best advisor Alex M. Fast service easy drop off easy pickup thank you More

by ricotec
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Oct 22, 2024

Mercedes-Benz of Coral Gables responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables. We look forward to having you as one of our valued customers for many more years to come! Jose Ortega Service Director Jose.Ortega@mbcoralgables.com 786-413-1439

October 15, 2024

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Employee Rating

Outstanding and very professional at all times with customers. Always available to help and provide proper solution. More

by Albertico
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gabriel Camps

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Oct 16, 2024

Mercedes-Benz of Coral Gables responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jose Ortega Service Director Jose.Ortega@mbcoralgables.com 786-413-1439

October 12, 2024

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Employee Rating

"Alex Morales" in the service department is very honest and will always give you his best advise in regards to your vehicle. I'm a very pleased customer! Jazmin More

by jazmin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ariel Manso

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Oct 13, 2024

Mercedes-Benz of Coral Gables responded

It's great to hear that Alex was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of Coral Gables! Jose Ortega Service Director Jose.Ortega@mbcoralgables.com 786-413-1439

October 11, 2024

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super nice customer service , nice people and fast service , clean dealer and valet super friendly. More

by ronaldys1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aldo Guerra, Freddy Espinoza, Frankie Cao, Marcos Gonzalez, Francisco Esteves, Henry Llanos, Finnley Arends, Alex Obando, Jose Ortega

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Oct 12, 2024

Mercedes-Benz of Coral Gables responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mercedes-Benz of Coral Gables, we look forward to having you as a valued customer for many years to come! Jose Ortega Service Director Jose.Ortega@mbcoralgables.com 786-413-1439

October 01, 2024

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Employee Rating

Alex Morales has always been very nice and patient with my questions and issues. I really appreciate his help. More

by kjjardines415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 01, 2024

Mercedes-Benz of Coral Gables responded

Thank you for choosing Mercedes-Benz of Coral Gables. Your feedback and rating mean a lot to us. We're glad Alex was able to help, and we hope to see you again! Jose Ortega Service Director Jose.Ortega@mbcoralgables.com 786-413-1439

August 27, 2024

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They got me in and out during my service appointment, I love this Mercedes Benz location! More

by Sara S.
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Service Time
Service Communication
Recommend Dealer
Yes
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Aug 27, 2024

Mercedes-Benz of Coral Gables responded

Thank you, Sara, for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jose Ortega Service Director Jose.Ortega@mbcoralgables.com 786-413-1439

August 27, 2024

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Customer service was phenomenal as always. Highly recommend this dealership, staff is friendly and accessible. More

by m_agresti2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 27, 2024

Mercedes-Benz of Coral Gables responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jose Ortega Service Director Jose.Ortega@mbcoralgables.com 786-413-1439

August 09, 2024

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Employee Rating

Thank you for a great service experience. It was extremely professional and responsive. Best to Alex Morales and M B of CG! More

by targiz
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
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Aug 11, 2024

Mercedes-Benz of Coral Gables responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables. Frankie Cao Service Manager 786.413.1430 frankie.cao@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

July 30, 2024

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Employee Rating

I took my car in for service and this dealership truly went above and beyond to ensure that everything was taken care of. More

by cindy_z05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 30, 2024

Mercedes-Benz of Coral Gables responded

Thank you, Cindy! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables. We look forward to having you as one of our valued customers for many more years to come! Frankie Cao Service Manager 786.413.1430 frankie.cao@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

July 24, 2024

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Employee Rating

Super professional employees. Service department is outstanding. Alex stands out, along with the entire sales team. More

by terrygroverealtor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 24, 2024

Mercedes-Benz of Coral Gables responded

Terry, Thank you for your very kind review. We strive to ensure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Coral Gables. Frankie Cao Service Manager 786.413.1430 frankie.cao@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

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