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Alex Milanes

Overview Reviews (158) Inventory (222)

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Alex Milanes

Service Advisor

Piazza Honda of Reading

915 Lancaster Ave
Reading, PA 19607

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4.9

158 Reviews

Overview Reviews (158) Inventory (222)

4.9

158 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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158 Reviews of Alex Milanes

June 19, 2025

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Employee Rating

Was a pleasure working with Alex,Jon,& Amelia. Wasn't to content with service manager when i first went in and told him about my issue with truck. Wasn't to content with service manager when i first went in and told him about my issue with truck. More

by EDDIE4254

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Amelia Kachel, JON BARTH

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Jun 19, 2025 -

Piazza Honda of Reading responded

Thank you for sharing your experience with us at Piazza Honda of Reading. We're glad to hear that Alex, Jon, and Amelia made a positive impact during your visit. We apologize for any initial concerns with the service manager and appreciate your feedback as it helps us improve!

June 13, 2025

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Employee Rating

Everyone was kind and very polite when dropping off my car and picking it up. The techs found a huge issue with my car that other places couldn’t find. Very thankful for Honda and the employees at the ser car and picking it up. The techs found a huge issue with my car that other places couldn’t find. Very thankful for Honda and the employees at the service center. More

by mckayla.butzer

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Beka Moatz, Theresa Darrow, Cindy Patton, Joe Walker, Wesley Wixon, Amelia Kachel, JON BARTH

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Jun 16, 2025 -

Piazza Honda of Reading responded

Mckayla, we're delighted to hear that our team at Piazza Honda of Reading could help identify and resolve the issue with your car. Thank you for trusting us with your vehicle's care!

June 09, 2025

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Employee Rating

Everyone is so nice and welcoming, and the service was done in a timely manner. done in a timely manner. More

by Cmissimer16

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 10, 2025 -

Piazza Honda of Reading responded

We're so glad to hear it! We look forward to providing the same level of five-star service next time! Thank you! - Piazza Honda of Reading

June 06, 2025

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Employee Rating

One week, $1700+ and I get in my car to leave and there’s an emissions problem warning. They did give me a nice loner and sent me home. Still waiting for an update. Oh yes and they claimed that my check coul an emissions problem warning. They did give me a nice loner and sent me home. Still waiting for an update. Oh yes and they claimed that my check couldn’t be processed by whoever they check with. Has nothing to do with how much money is in the account. I really hate to resort to taking my car to this dealer. The only other time it was over$2000. More

by SEATUCKINC

Verified Customer

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Jun 06, 2025 -

Piazza Honda of Reading responded

good afternoon! i have called and left a message regarding this matter with your vehicle. Please return my call at 610-777-5618 whenever you have time. Thank you! -Service manager

June 05, 2025

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I am very pleased with the service I received. My car was ready in the time stated and Alex was very helpful. My car was ready in the time stated and Alex was very helpful. More

by STACEYPOP71

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 06, 2025 -

Piazza Honda of Reading responded

We're delighted to hear that Alex provided helpful service and your car was ready on time at Piazza Honda of Reading. Thank you for sharing your positive experience with us!

June 03, 2025

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Employee Rating

Got my appt bumped up to an earlier date. Finished the services before the expected time Finished the services before the expected time More

by ReadingPa

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Beka Moatz, Theresa Darrow, Cindy Patton, Joe Walker, Wesley Wixon, Amelia Kachel, JON BARTH

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Jun 04, 2025 -

Piazza Honda of Reading responded

We're glad this experience could earn us five stars! Thank you! - Piazza Honda of Reading

May 30, 2025

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Employee Rating

Service center staff are courteous and attentive to the customers .I was keep informed thru out the service for my vehicle. customers .I was keep informed thru out the service for my vehicle. More

by DEB.L.LANE66

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joe Walker, Wesley Wixon, JON BARTH

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May 30, 2025 -

Piazza Honda of Reading responded

Deb, we're delighted to hear that our service team at Piazza Honda of Reading provided you with attentive and courteous care. Keeping customers informed is a top priority for us, so we're glad it made your experience positive!

May 30, 2025

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Employee Rating

The dealership worked with my schedule. Provided quick and friendly service. Thank you and I'll be back. Provided quick and friendly service. Thank you and I'll be back. More

by DARYAGARDECKI

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Beka Moatz, Theresa Darrow, Cindy Patton, Joe Walker, Wesley Wixon, Amelia Kachel, JON BARTH

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Jun 02, 2025 -

Piazza Honda of Reading responded

We're delighted to hear that our team at Piazza Honda of Reading could accommodate your schedule and provide friendly service. We look forward to welcoming you back in the future!

May 29, 2025

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Employee Rating

Top Notch Dealership. So far I have purchased two used vehicles from Piazza Honda and I am impressed with this dealership. So far I have purchased two used vehicles from Piazza Honda and I am impressed with this dealership. More

by RJRUGGIERO1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Hiep Luong

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May 29, 2025 -

Piazza Honda of Reading responded

We're delighted to hear that you've had such positive experiences with us at Piazza Honda of Reading! Thank you for your continued trust and support. Enjoy your vehicles, and we look forward to serving you again in the future!

May 24, 2025

Dealership Rating

Employee Rating

Staff was courteous and helpful. I was updated about my car status in within two hours. I was provided of a ride to my residence and to the dealership. Overall, the service was effic I was updated about my car status in within two hours. I was provided of a ride to my residence and to the dealership. Overall, the service was efficient and completed timely. More

by CJAHARO

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 26, 2025 -

Piazza Honda of Reading responded

Hi Jaharo, we're delighted to hear that our team at Piazza Honda of Reading provided you with efficient and courteous service. Thank you for sharing your experience!

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