Alex Mercado
Alex Mercado at Harvard Ford LLC
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Alex Mercado

Sales Consultant

Harvard Ford LLC

5250 US-14
Harvard, IL 60033

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5.0
42 Reviews

Languages Spoken

Spanish Spanish

5.0

42 Reviews

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42 Reviews of Alex Mercado

April 19, 2025

Dealership Rating
Employee Rating

Excellent dealership with a personal feel. Made everything comfortable and friendly. Will be at the top of my list for my next vehicle purchase. More

by chris.trendle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 09, 2025

Dealership Rating
Employee Rating

They are honest and up front. No game playing. Got a good deal. Very pleased. I would recommend Harvard Ford to anyone. More

by rteuber7
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Brandon Goad

Apr 09, 2025

Harvard Ford LLC responded

Thanks so much for the kind words and the 5 Star Review! It was our pleasure working with you.

March 31, 2025

Dealership Rating
Employee Rating

Easy to make and get appointments very good servicey and I like your new mobile service More

by downonthefarm25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Goad

Mar 31, 2025

Harvard Ford LLC responded

We appreciate the 5 Star Review. It's our pleasure to work with you.

March 17, 2025

Dealership Rating
Employee Rating

Harvard Ford LLC is always there to help, this is the 4th car I purchased from them and I'll definitely go back when I am ready for my next vehicle. The staff is always ready to help and extremely kind and More

by lesbrock
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Brandon Goad

Mar 18, 2025

Harvard Ford LLC responded

Thanks so much for the kind words! It's always our pleasure to work with you and your family. We really appreciate you returning to us.

March 09, 2025

Dealership Rating
Employee Rating

Alex was great! And very helpful with understanding the Vehicals and functionality and there options More

by simonsonsteve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 10, 2025

Harvard Ford LLC responded

Thank you so much for the kind words! It's our pleasure to work with you.

February 20, 2025

Dealership Rating
Employee Rating

It is a first class straight up fair and honest dealership . Everyone is nice and respectful. And everything is clean and neat. More

by illinoisunicorn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Castaldo

Feb 20, 2025

Harvard Ford LLC responded

Thanks so much for the 5 Star Review and the kind words! We really appreciate it.

February 09, 2025

Dealership Rating
Employee Rating

Had an incredible experience here at Harvard Ford. From the moment I inquired about the vehicle I bought, everyone was super friendly. I always spoke to Sara on the phone and she was very friendly and More

by xsamiller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

February 07, 2025

Dealership Rating
Employee Rating

Great place to buy a vehicle took care of me and fast and accurate on what they tell you about the vehicle. More

by jessejrking555
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 07, 2025

Harvard Ford LLC responded

Thanks so much for the kind words and the 5 Star Review! We really appreciate you coming to Harvard Ford!

February 06, 2025

Dealership Rating
Employee Rating

It is always a great experience being at Harvard Ford. Whether bringing my vehicles in for service or dealing with the sales staff. More

by cmmotors
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Goad , Anthony Castaldo

Feb 06, 2025

Harvard Ford LLC responded

Thanks so much for the kind words Bruce! We really appreciate you as a Customer!!

January 28, 2025

Dealership Rating
Employee Rating

Fast and friendly service. Knowledgeable staff. Warranty work performed with a tech that has a good attitude. More

by marpow2455
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Goad , Anthony Castaldo

Jan 28, 2025

Harvard Ford LLC responded

Thanks so much for the kind words and the 5 Star Review. We really appreciate it!

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