Alex Marks

They’ve always been super helpful and keep everything low pressure which makes the whole experience less stressful. pressure which makes the whole experience less stressful. More

by ckapnadak Verified Customer Verified Customer

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Customer service has remained outstanding after 40 years of buying four cars from Carter. Thank You of buying four cars from Carter. Thank You More

by pavinee999 Verified Customer Verified Customer

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No bull. No barter. Service is spendy. Solid dealer that’s not worried about you walking. So if you want what you want. Buy it. No barter. Service is spendy. Solid dealer that’s not worried about you walking. So if you want what you want. Buy it. More

by Just me. Verified Customer Verified Customer

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Alex and the entire team were so patient and helpful. I would highly recommend him to anyone looking for a new car. I would highly recommend him to anyone looking for a new car. More

by NATRON13 Verified Customer Verified Customer

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The service received from Carter Subaru is very satisfactory especially Alex has been very friendly, helpful, and patient. Great Job! Thank you. satisfactory especially Alex has been very friendly, helpful, and patient. Great Job! Thank you. More

by ckwan36 Verified Customer Verified Customer

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This has been my dealership for over ten years. Just purchased a 2025 Outback and intend to use the service department to keep it running in tiptop condition. Just purchased a 2025 Outback and intend to use the service department to keep it running in tiptop condition. More

by thegreenbark Verified Customer Verified Customer

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This is third outback. Enjoyed the in-person session of orienting to the used of my new Outback. This time followed the Getting Started Guide so I can better remember the Enjoyed the in-person session of orienting to the used of my new Outback. This time followed the Getting Started Guide so I can better remember the many interlocking screens. Alex Kessler was my instructor and as before very smoothly explained the sequence of button pushes necessary. More

by thegreenbark Verified Customer Verified Customer

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The people that worked with me were very well prepared. Made the decision making much easier than I thought it would be. Made the decision making much easier than I thought it would be. More

by schellg Verified Customer Verified Customer

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I am so lucky that I got Jacob as the sales consultant for decision making on my new 2024 Subaru Outback. He is such a good listener, making me feel heard. Jacob guided me through the process, asking cl for decision making on my new 2024 Subaru Outback. He is such a good listener, making me feel heard. Jacob guided me through the process, asking clarifying questions and answering my concerns. He is a very good communicator and followed up appropriately every step of the way. This was a big step up for me, as I traded in a 22 year old car. As an older person and a woman, I appreciated being taken seriously and being heard as I communicated my decisions. There was absolutely no pressure at any point from test drive to signing the deal. I think Jacob is way above average in today's customer service world. Alex was very helpful with the follow-up for Q and A after I bought my new Subaru Outback. He listened to my various questions, and provided answers in terms that I could easily understand. He normalized what was confusing for me, so I never felt stupid about lack of experience with new car technology. From the beginning of the session, I felt heard and felt reassured as I continued this steep learning curve with my first new car after 22 years. It is wonderful to know I can contact him in the future if I get stuck. More

by cwhillo Verified Customer Verified Customer

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Great service and clear information. Wouldn't go anywhere else-- wonderful folks who work there. Wouldn't go anywhere else-- wonderful folks who work there. More

by susanhh10 Verified Customer Verified Customer

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