Alex Kim
Alex Kim at Tustin Lexus
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Alex Kim

product and delivery Specialist

Tustin Lexus

45 Auto Center Dr
Tustin, CA 92782

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4.9
52 Reviews
4.9

52 Reviews

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52 Reviews of Alex Kim

October 31, 2024

Dealership Rating
Employee Rating

I was glad that the dealer was very kind. He was nice to be considerate of the customer until the end. More

by herrdream70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joshua Pratt

Nov 02, 2024

Tustin Lexus responded

Hello, we're happy you found our staff to be supportive during your experience here at Tustin Lexus. Feel free to reach out to us if you need anything. Have a wonderful day.

October 30, 2024

Dealership Rating
Employee Rating

I recently purchased a Lexus NX350 from Alex Kim, and I highly recommend him! From start to finish, he made the entire process smooth and stress free. His dedication to helping us find the best deal was ev More

by YJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 02, 2024

Tustin Lexus responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

October 23, 2024

Dealership Rating
Employee Rating

Abel Ou was very good with helping me and making the process smooth, easy, and professional. If I were to purchase another Lexus, I would not hesitate to call him. I would not hesitate to recommend him More

by Michael
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Abel Ou

Oct 25, 2024

Tustin Lexus responded

Hi Michael, we're happy to hear you had such a positive experience with Abel! Thanks for the recommendation and have an amazing day!

October 13, 2024

Dealership Rating
Employee Rating

I was very happy with the service I received. The only issue I have is that it was not disclosed to me that while I was showing interest in the car that there was only one key fob to the vehicle. More

by Missing key fob
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 18, 2024

Tustin Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

September 27, 2024

Dealership Rating
Employee Rating

Very good! Same day I could take car. Good manner of sales person. Good trade of my car too. More

by John J Lee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 27, 2024

John J Lee responded

Good!

September 25, 2024

Dealership Rating
Employee Rating

Tustin Lexus has fantastic service. They are very professional, communication is stellar and the service is fast. More

by Purseanneshoes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 28, 2024

Tustin Lexus responded

Hi, we are so happy to read such a great review about Tustin Lexus! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 30, 2024

Dealership Rating
Employee Rating

Excellent customer service and good environment . sell person Andrew Kim is super nice a d helpful More

by susans168
Finance Experience
Recommend Dealer
Yes
Aug 31, 2024

Tustin Lexus responded

Hi, we're happy you found Andrew to be so supportive during your experience here at Tustin Lexus. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 13, 2024

Dealership Rating
Employee Rating

At Tustin Lexus, it's reasonable and fair. The salesman I met, Alex Kim, did an excellent job of balancing the customer, Tustin Lexus, and himself. Alex Kim is an awesome person. More

by Sam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joshua Pratt

Aug 17, 2024

Tustin Lexus responded

Hello Sam, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

August 12, 2024

Dealership Rating
Employee Rating

Was amazing and couldn’t wait to back nice service freely and great customer service cl More

by Gigi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joshua Pratt

Aug 17, 2024

Tustin Lexus responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 11, 2024

Dealership Rating
Employee Rating

Alex Kim is an awesome person, I have dealt with him, and I just keep returning back to him More

by asi202rbt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 15, 2024

Tustin Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. We hope you have a great day!

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