Alex Josafat
Alex Josafat at Matt Bowers Infiniti Metairie
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Alex Josafat

Greeter

Matt Bowers Infiniti Metairie

3700 North Causeway Boulevard
Metairie, LA 70002

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4.9
31 Reviews

Dealership Experience

1 yr, 11 mos

4.9

31 Reviews

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31 Reviews of Alex Josafat

May 22, 2024

Dealership Rating
Employee Rating

Love the service. Did not have long wait. And was very on point. I was able to track service of car on phone. More

by LYNETTESTEWART45
Service Price Transparency
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Recommend Dealer
Yes

January 19, 2024

Dealership Rating
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I've never had any problems with the dealership, everyone was very courteous and professional. When I think something is wrong with my car, they'll tell me to bring it in that day. No complaints. More

by BJ7427
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Feb 21, 2024

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future!

January 17, 2024

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Employee Rating

No matter the issue John is always ready to listen, then act on the problem. More

by DJ
Service Price Transparency
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Recommend Dealer
Yes
Feb 21, 2024

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future!

December 18, 2023

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Employee Rating

Gary is the most amazing service rep that has ever existed. He takes amazing care of my truck, and will keep me safely on the road for years to come. More

by DNF
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Recommend Dealer
Yes

December 05, 2023

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My car was in the shop for 11 weeks. It was returned in worse condition than when it was brought in. More

by David Sewell
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Recommend Dealer
No
Dec 11, 2023

Matt Bowers Infiniti Metairie responded

Thank you for sharing your experience with us. We appreciate your feedback. Your review has been sent to a member of Management. Sincerely, Ray Brandt Auto Group

November 14, 2023

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They served me in a timely manner when I brought my car in for service. More

by HWYWAYBOY31
Service Price Transparency
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Recommend Dealer
Yes
Nov 16, 2023

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

November 01, 2023

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Very pleasant to work with and explained everything they were aging to take care of! More

by RANADAI77
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Recommend Dealer
Yes

Other Employees Tagged: Tina Verret , John Thomas Arnold, III, Parker Campo, Jeff Lawrence

Nov 06, 2023

Matt Bowers Infiniti Metairie responded

Thank you for sharing feedback about your visit with us! We're very glad to hear that our team at Ray Brandt INFINITI of Metairie left a positive impression on you with their friendly and thorough service. Your satisfaction means everything, and we're pleased we were able to provide you with an enjoyable experience. We appreciate your kind words and look forward to seeing you back on your next visit! Ray Brandt Auto Group #WeMakeItEasy

October 31, 2023

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Ray Brandt Infiniti is a great dealership with great service and staff. They always treat me and my family like family. More

by PAULMICKEN
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Victoria Revels, April Cochran, Cindy Douzart, Ronnie Fernandez Jr. , Jeff Lawrence, Alberto Torres

Nov 01, 2023

Matt Bowers Infiniti Metairie responded

Thank you for sharing your kind words with us! We're very glad to hear that you consistently find our service and staff to be exceptional. Treating our customers like family is at the core of our values, and it's truly heartwarming to know that you and your family feel that warmth and care every time you visit. Your trust and loyalty mean the world to us. We are honored to have you as part of the Ray Brandt INFINITI of Metairie family and look forward to serving you for many more years to come. Safe travels, and see you soon! Ray Brandt Auto Group #WeMakeItEasy

October 29, 2023

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Had routine oil change. One week later had a dead battery. Invoice showed it was checked and was fine. It wasn’t. It was very dead. Had it actually been checked it wou More

by DGEMMOLVA
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Gary Gueldner

Oct 30, 2023

Matt Bowers Infiniti Metairie responded

Thank you for sharing your experience with us; we appreciate all customer feedback. Our service manager has been trying to contact you by phone but has been having difficulty getting in touch with you. Can you please respond privately to this message with a good contact number where he can reach you? Thanks so much! Sincerely, Ray Brandt Auto Group

October 25, 2023

Dealership Rating
Employee Rating

Great service and attention to detail. My service advisor attended to all my concerns relative to my vehicle. More

by JWATSON40
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Gary Gueldner, Caleb Danna

Oct 25, 2023

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

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