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Alex Hernandez

Overview Reviews (251) Inventory (693)

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Alex Hernandez

Finance Manager

Mohawk Honda

175 Freemans Bridge Rd
East Glenville, NY 12302

My mission is to help my customers find the right vehicle at the right price. The experience in the dealership is very important! That's why I am dedicated to achieving perfect customer satisfaction!

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5.0

251 Reviews

My mission is to help my customers find the right vehicle at the right price. The experience in the dealership is very important! That's why I am dedicated to achieving perfect customer satisfaction!

Overview Reviews (251) Inventory (693)

Dealership Experience

6 yrs, 3 mos

Industry Experience

11 yrs, 4 mos

Specialties & Trainings

Honda COSL Silver Membership

Honda COSL Gold Membership

Honda Certified Sales Professional

GM Master Certified Sales Professional

Mark of Excellence Award Winner 2018

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5.0

251 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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251 Reviews of Alex Hernandez

August 29, 2025

Dealership Rating

Employee Rating

This is my 3rd car from Mohawk Honda and every person I worked with made everything so easy and they were super helpful. worked with made everything so easy and they were super helpful. More

by MS

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mike Bennice, Tyler Haraden, Kailey Bombard

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Aug 29, 2025 -

Mohawk Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mohawk Honda.

August 15, 2025

Dealership Rating

Employee Rating

We have been a customer for at least 15 years. The staff is awesome! Everyone goes out of their way to help and it's obvious they all love what they do. The staff is awesome! Everyone goes out of their way to help and it's obvious they all love what they do. More

by SUE.PETRIVELLI

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Travis Landry, Kailey Bombard

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Aug 15, 2025 -

Mohawk Honda responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mohawk Honda!

August 12, 2025

Dealership Rating

Employee Rating

Chase Mancini was very helpful in showing me new features of my new car. He was very professional. of my new car. He was very professional. More

by dianeeldredge45

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Travis Landry, Chase Mancini

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Aug 12, 2025 -

Mohawk Honda responded

Thank you so much for choosing Mohawk Honda! Please let us know if we can be of any more assistance.

July 26, 2025

Dealership Rating

Employee Rating

Very friendly, easy to work with, knowledgeable, and reliable. Overall, We had a great experience! reliable. Overall, We had a great experience! More

by Jennah32

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Alex Nicol , Kristie Lynch

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Jul 26, 2025 -

Mohawk Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 26, 2025

Dealership Rating

Employee Rating

Everyone I interfaced with was very professional and upfront. Lindsay, Jose, and Alex responded in a timely manner via email/phone. There are several other Honda dealerships much closer to home but I ch upfront. Lindsay, Jose, and Alex responded in a timely manner via email/phone. There are several other Honda dealerships much closer to home but I chose to travel 90 miles to this one because they were willing to negotiate, and were professional and responsive. More

by dkulik4

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Lindsey Haraden, Jose Perez , Kristie Lynch

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Jul 26, 2025 -

Mohawk Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 25, 2025

Dealership Rating

Employee Rating

Jenn and Kristie did a fabulous job getting me into my new Silverado. Appreciate everything new Silverado. Appreciate everything More

by Brucepglass

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jennifer Burke , Kristie Lynch

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Jul 25, 2025 -

Mohawk Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mohawk Honda. We look forward to having you as one of our valued customers for many more years to come!

July 25, 2025

Dealership Rating

Employee Rating

Amir, the delivery coordinator did a great job walking me through my new car. This was a smooth sales process through my new car. This was a smooth sales process More

by diannanolan1

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Amir Daniels

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Jul 25, 2025 -

Mohawk Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

July 18, 2025

Dealership Rating

Employee Rating

Even though Kristie couldn’t figure out why the text reader back function on the cars Apple Play could not work she tried everything. Hopefully HOnda and Apple can figure it out soon. reader back function on the cars Apple Play could not work she tried everything. Hopefully HOnda and Apple can figure it out soon. More

by cguay

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Alex Nicol

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Jul 18, 2025 -

Mohawk Honda responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Mohawk Honda are glad to have you as a customer.

July 12, 2025

Dealership Rating

Employee Rating

Jennifer Burke did an excellent job as my Sales Consultant, she explained everything throughly about both the vehicle as well as the trade in/purchase of my new vehicle. Next was. Delivery Coordina Consultant, she explained everything throughly about both the vehicle as well as the trade in/purchase of my new vehicle. Next was. Delivery Coordinator Kristie Lynch who also was very thorough in both explaining and setting up all the technical things in my new vehicle. Finally was Alex Hernandez who sat down with me and went over all the financial aspects as well as explained my various options as far as my warranty and payments were concerned. All 3 of these people were courteous, professional, easy to talk to, asked the right questions, and most of all PATIENT as purchasing a new vehicle isn't something I do everyday. It truly was a TEAM EFFORT!! GREAT JOB!! More

by LJP

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jennifer Burke , Kristie Lynch

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Jul 12, 2025 -

Mohawk Honda responded

Thank you for choosing Mohawk Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 24, 2025

Dealership Rating

Employee Rating

Luis was exceptional he helped me out so much! Chase also was great at teaching me all about my new car. Alex was incredible with explaining everything on the finance side. All around an incredibl Chase also was great at teaching me all about my new car. Alex was incredible with explaining everything on the finance side. All around an incredible experience and will definitely be recommending to everyone!!!! Thank you all. More

by A.H

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Luis Morales, Chase Mancini

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