Alex Hernandez
Alex Hernandez at Eric Von Schledorn Ford
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Alex Hernandez

Sales

Eric Von Schledorn Ford

W4873 Co Rd R R
Random Lake, WI 53075

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55 Reviews

Hello, my name is Alex Hernandez and I have been in the automotive business since 2007. I enjoy what I do and the most rewarding thing I get to do is handing off keys to my guests new vehicle. If I can be of assistance to your search in a new or used vehicle, please do not hesitate to ask for me. I look forward to meeting and assisting you in your search for your next vehicle!

Dealership Experience

10 yrs, 2 mos

Industry Experience

17 yrs, 1 mo

Languages Spoken

English English

Spanish Spanish

not yet
rated

55 Reviews

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55 Reviews of Alex Hernandez

August 30, 2023

Dealership Rating
Employee Rating

Kellie is a great person to do business with, very straight forward and on point More

by Andy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kellie Manning

May 26, 2022

Dealership Rating
Employee Rating

Awesome dealership! Love my new Bronco! The team is knowledgeable and friendly. The best customer care from the sales department to the Service department! Thanks EVS te More

by MKVEP
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jon DeMaster, Mike Huberty

Jun 01, 2022

Eric Von Schledorn Ford responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. All the best, Mike Huberty General Manager mhuberty@theforddealer.com (920) 994-4376

April 14, 2022

Dealership Rating
Employee Rating

I liked everything about my visit! They had the truck ready to go when I got there. Within 30 minutes I was back on the road heading home. Quick turnaround while buying a vehicle is More

by kmcgarry86
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jon DeMaster

Apr 19, 2022

Eric Von Schledorn Ford responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. All the best, Mike Huberty General Manager mhuberty@theforddealer.com (920) 994-4376

January 28, 2022

Dealership Rating
Employee Rating

Dealing with Jeff was a good experience. He worked hard to accommodate our requirements. He was able to get us several incentives that made the deal come together. We look forward to future business with More

by bojotwo
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Kletzien

Feb 02, 2022

Eric Von Schledorn Ford responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. All the best, Mike Huberty General Manager mhuberty@theforddealer.com (920) 994-4376

Feb 02, 2022

bojotwo responded

BTW, I neglected to include cudos to Alex for a smooth process with the paperwork! Bob

March 02, 2020

Dealership Rating
Employee Rating

Very good customer service Alex H was a great rep for EVS. He was helpful and easy to reach. Really made the buying process easy and transparent. The only thing I wish was diff More

by lkrenz60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 02, 2020

Eric Von Schledorn Ford responded

Thank you so much for this fantastic review. We appreciate you taking the time to share your experience and for allowing us to show you how we handle guests at our dealership. If you should have any questions please don’t hesitate to reach out. Otherwise we wish you miles of happy driving. All the best, Mike Huberty General Manager mhuberty@theforddealer.com (920) 994-4376

August 02, 2019

Dealership Rating
Employee Rating

Alex H. Made it pretty painless. We were directed to this dealership by Costco. Alex was very knowledgeable about the Escape models. When all was said and done we were able to get a 2 More

by GriffMom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 06, 2019

Eric Von Schledorn Ford responded

Congratulations on your new 2019 Ford Escape SE! Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Alex was so positive. Please come back and see us again in the future with anything else you might need. Take care! All the best, Mike Huberty General Manager mhuberty@theforddealer.com (920) 994-4376

July 01, 2019

Dealership Rating
Employee Rating

Honest I called about a truck they had, we came to an agreement on the price and the trade value of my truck (sight unseen at that). I worked with Alex and M More

by OfficialPeteD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Matt VandeCastle

Jul 03, 2019

Eric Von Schledorn Ford responded

We’re grateful you chose us to trade in your vehicle, Pete. Congratulations on your new truck! We are pleased to hear about your excellent experience working with Alex and Matt! Please feel free to reach out to us with any questions or future vehicle needs as we are always here to help. All the best, Mike Huberty General Manager mhuberty@theforddealer.com (920) 994-4376

June 27, 2019

Dealership Rating
Employee Rating

Bought a new vehicle Working with Alex was just amazing! He answered all my questions and even went above and beyond to make sure I had everything that I needed. He was al More

by Csikowski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 01, 2019

Eric Von Schledorn Ford responded

Congratulations on your purchase! Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear Alex was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. All the best, Mike Huberty General Manager mhuberty@theforddealer.com (920) 994-4376

June 27, 2019

Dealership Rating
Employee Rating

excellent people very nice excelentes personas y muy buen trato la verdad no me puedo quejar.. hacen lo posible por ayudar, lo recomiendo con un 100%.. fui a otros dealer y nunc More

by janet.123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 01, 2019

Eric Von Schledorn Ford responded

Muchas gracias, que tenga un día exelente! Sinceramente, Mike Huberty General Manager mhuberty@theforddealer.com (920) 994-4376

June 10, 2019

Dealership Rating
Employee Rating

Awesome all the way around This is the fourth car that we purchased from t this is the fourth car that we've bought from Alex and everything is gone smooth and great prices and More

by DCP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 13, 2019

Eric Von Schledorn Ford responded

Thank you for doing business with us again. We appreciate your loyalty and your continued trust in our dealership and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty. All the best, Mike Huberty General Manager mhuberty@theforddealer.com (920) 994-4376

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