Alex Gonzalez

They were good and attended to my needs. They couldn’t find the issue, but didn’t charge me for anything. They couldn’t find the issue, but didn’t charge me for anything. More

by CESIMPSON00 Verified Customer Verified Customer

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Alex did a great job on the servicing of my car, he was very attentive also. I used to go to Toyota of Dallas but now I will continue coming to your location very attentive also. I used to go to Toyota of Dallas but now I will continue coming to your location More

by DEBBIE.CUDE1956 Verified Customer Verified Customer

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Alex was SPECTACULAR! He was honest and EXTREMELY helpful. Definitely have him again next time. He was honest and EXTREMELY helpful. Definitely have him again next time. More

by DUMMIT.G Verified Customer Verified Customer

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I have purchased 3 Toyota's from Freeman Toyota, and will continue to do business with this dealership. They are a “shoot from the hip”, kind of dealership. If you know what I mean. continue to do business with this dealership. They are a “shoot from the hip”, kind of dealership. If you know what I mean. More

by Jeffro Verified Customer Verified Customer

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Everyone has a great attitude, gave estimation on the time it would take to complete, very polite time it would take to complete, very polite More

by JOFISH217 Verified Customer Verified Customer

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Peter Stephenson and his team were outstanding again today. They were prompt, communicated well, and met my expectations. Job well done! today. They were prompt, communicated well, and met my expectations. Job well done! More

by JSPEEDO7 Verified Customer Verified Customer

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Alex, the service rep did a great job, and excellent communication! That’s extremely rare with other service departments. The tech did an excellent job as well. I highly recommend Freeman Toyota’s servi communication! That’s extremely rare with other service departments. The tech did an excellent job as well. I highly recommend Freeman Toyota’s service dept. More

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Everyone was very pleasant. My car was taken right away and inspected. I had a car wash and was on my way. My car was taken right away and inspected. I had a car wash and was on my way. More

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My advisor was very hands off, especially when it was time to pick up my vehicle. He arranged for a Lyft driver to pick me up from my house, but never let me know the results of my diagnostic. When I ask time to pick up my vehicle. He arranged for a Lyft driver to pick me up from my house, but never let me know the results of my diagnostic. When I asked him about it, he then said that they didn’t see the problem, even though I showed him the problem SEVERAL TIMES during our initial conversation. Lastly, I texted him asking if he would reset the “maintenance required” notification on my dashboard in which he replied “yes ma’am.” When I arrived at the dealership, he had left for the day and the notification was still there. If he had to leave, he should have at least followed up with my request. I’ve had really good experiences with advisors in the past, so they have set the bar high. My advisor did not meet the expectations set by the others. That is why I will come back, knowing that most of the advisors have stellar customer service at Freeman Toyota. More

by KKEENER82 Verified Customer Verified Customer

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Had to ask alex why its taking too long for an oil change and an inspection. I was there at 7am appointment and left at 9 am. Then no one informed us that the car wash was down. I had to call and ask why my and an inspection. I was there at 7am appointment and left at 9 am. Then no one informed us that the car wash was down. I had to call and ask why my car was still dirty. More

by WILLBALANSAY Verified Customer Verified Customer

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