Alex Goicochea
Internet Sales Manager
Southern Chevrolet
3412 Western Branch Blvd
Chesapeake, VA 23321
Languages Spoken
English
Spanish
10 Reviews
Write a Review10 Reviews of Alex Goicochea
November 21, 2024
While at the dealership it was good. But after the visit and my vehicle wasn't updated I called and left messages but after 3 times I get a call service. This is during regular hours. On But after the visit and my vehicle wasn't updated I called and left messages but after 3 times I get a call service. This is during regular hours. Once you leave this place whether after purchase of a brand new vehicle to my first service call they don't respond. More
Other Employees Tagged: Zach Byrd
November 02, 2024
Stephen is always amazing. Great Customer Service. Always enjoy seeing his face when I come in. The only thing I would say wasn't 100% and provide constructive criticism on wo Great Customer Service. Always enjoy seeing his face when I come in. The only thing I would say wasn't 100% and provide constructive criticism on would be... I was told during the purchase of the vehicle the oil change is due every 7500 miles or 6 months whichever happens first. The sticker placed in my vehicle after 1st oil change did not reflect 6 months or 7500 miles. It reflected less than 5 months and 5000 miles. When asked about the math not mathing. I was told it really should be based on the oil life vehicle provides. When I asked if that would void out warranty if over 6 months/7500 miles, I wasn't provided a straight answer. The new sticker placed in my vehicle during 2nd oil change did not provide a date but again only reflected 4,999 miles. I just believe there should be precise information especially when it comes to a warranty potentially being voided out because of incorrect or varying information. More
Other Employees Tagged: Justin in Finance absolutely amazing
October 03, 2024
Service was really great and they were really helpful in getting a loaner. They even stayed later than usual to help get me going. getting a loaner. They even stayed later than usual to help get me going. More
Other Employees Tagged: Todd Kuther, Danny Peterson, Steve Harvell, Zach Byrd
September 14, 2024
I have been here several times for service and each time was good and things were done in a timely manner. All of the service reps and workers was very courteous and kept you abreast of their progress. Ke was good and things were done in a timely manner. All of the service reps and workers was very courteous and kept you abreast of their progress. Keep up the good work!!! More
Other Employees Tagged: Steve Harvell, Zach Byrd
February 01, 2024
This dealership has been good to me, I have had no issues, on taking care of the little with my vehicle. issues, on taking care of the little with my vehicle. More
Other Employees Tagged: Kayla Palumbo, Steve Harvell , Justin Carr
January 18, 2024
A team you can trust that help you get your vehicle of choice, great quality ,reliable and affordable! choice, great quality ,reliable and affordable! More
Other Employees Tagged: Marty Bryant, Doug Morrow, David Compton, Zach Byrd , Trenton Abernathy, Justin Carr
December 29, 2023
I bought my car months ago Alex was my salesman he helped me pick out a Chevy Silverado after I was doing my research on-line I ran across this YouTuber name ArtOfSpeedd he did a car review at the same place me pick out a Chevy Silverado after I was doing my research on-line I ran across this YouTuber name ArtOfSpeedd he did a car review at the same place where I bought my car very knowledgeable young man thank you More
November 17, 2023
The advisor Stephen Harvell has outstanding customer service and cares about his customers every day. service and cares about his customers every day. More
Other Employees Tagged: Steve Harvell