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Alex Farmer
Alex Farmer at Victory Toyota Barboursville

Alex Farmer

Service Advisor

Victory Toyota Barboursville

1 Superior Way
Barboursville, WV 25504

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4.9
28 Reviews
4.9

28 Reviews

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28 Reviews of Alex Farmer

September 27, 2026

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Employee Rating

Appointment was on time. service was done in good time. Also,was explained about future appointments More

by EVELYN_2152
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 27, 2026

Victory Toyota Barboursville responded

We’re glad your Corolla Cross appointment started and finished on time. Our service team is pleased we could clearly explain your future service appointments. Martin Peters martin.peters@victorytoyota.com

September 25, 2026

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Toyota has always been very helpful knowledgeable and knows exactly what I need at the time I need it More

by LAMBERTRUTH
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 25, 2026

Victory Toyota Barboursville responded

We’re glad our service department consistently offers the right support for your RAV4 just when you need it. Knowing the kind words you shared and your five-star rating means a lot to our team. Martin Peters martin.peters@victorytoyota.com

September 18, 2026

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Caring, Very Smart and Knowledgeable About Their Product! !! Alex was and is 'superior' in his customer skills!!! Victory Toyota is super blessed to have him!!! More

by KWALFORD2
Recommend Dealer
Yes

Other Employees Tagged: Alex Farmer

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Sep 18, 2026

Victory Toyota Barboursville responded

Hearing that Alex’s expertise and caring approach made the service on your RAV4 so positive means a lot to our service team. Your kind words and five-star rating mean a great deal to us. Martin Peters martin.peters@victorytoyota.com

September 13, 2026

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Employee Rating

Attentive and respectful. Explained things well and efficient. Coupons helped with the big expense. Having a ride home was appreciated while work took place. More

by Wfordprice
Recommend Dealer
Yes

Other Employees Tagged: Alex Farmer

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Sep 13, 2026

Victory Toyota Barboursville responded

Your mention of our team’s clear explanations during the service on your Highlander is encouraging. Knowing that our coupons made your service more affordable and that the courtesy ride home kept you on schedule means a lot to us. Martin Peters martin.peters@victorytoyota.com

September 05, 2026

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Always pleasant and friendly, don’t waste time(mine or theirs), and our dog enjoys the experience too! More

by LETHAL327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Johnson, Cody Smith, Michael Hamner, Drew McDaniel, Kristina Giblin, Alychia Ferguson, Sam Manning, Chris Brunetti, Andrea Zenteno

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Sep 06, 2026

Victory Toyota Barboursville responded

Your note about how much your dog enjoys visits during service on your Toyota Highlander highlights how hard our service department works to be welcoming. Knowing our friendly, efficient approach respects your time means a lot to our team. Martin Peters martin.peters@victorytoyota.com

August 22, 2026

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Employee Rating

Alex was very professional and took care of my car in an understandable short period of time. After the mechanics suggested a couple of things, he spoke to me about them and was very cordial. More

by lsforinash
Recommend Dealer
Yes

Other Employees Tagged: Alex Farmer

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Aug 22, 2026

Victory Toyota Barboursville responded

Your note about Alex explaining the recommended services clearly and finishing the service on your Toyota Camry quickly highlights our service team’s focus on transparency and efficiency. Hearing that you found his professional and cordial approach reassuring means a lot to us. Martin Peters General Manager martin.peters@victorytoyota.com

August 21, 2026

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Employee Rating

I had my car steering aligned up, they didn't center the steering wheel, I talked to Alex and he had me bring it back for re alignment, still not perfect. More

by KRIGSBY1963
Recommend Dealer
No

Other Employees Tagged: Alex Farmer

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Aug 26, 2026

Victory Toyota Barboursville responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Martin Peters General Manager martin.peters@victorytoyota.com

August 21, 2026

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Employee Rating

Very friendly, professional and excellent customer service They greeted me and made the service appointment easy and convenient More

by DEBBY37
Recommend Dealer
Yes

Other Employees Tagged: Alex Farmer

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Aug 21, 2026

Victory Toyota Barboursville responded

We’re glad arranging the service appointment for your Highlander felt easy and convenient. Hearing that our team greeted you with friendly, professional service means a lot to us. Martin Peters General Manager martin.peters@victorytoyota.com

August 21, 2026

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Employee Rating

Also great customer service and keep me updated as the work is happening. Very friendly. More

by NETSKY38
Recommend Dealer
Yes

Other Employees Tagged: Alex Farmer

Print
Aug 21, 2026

Victory Toyota Barboursville responded

Knowing that our updates during the service on your RAV4 felt helpful and friendly means a lot to our service team. We appreciate you trusting us with your vehicle. Martin Peters General Manager martin.peters@victorytoyota.com

August 19, 2026

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Employee Rating

Alex went above and beyond. He deserves all the stars. He explained everything in depth and made sure I understood. He was very kind throughout the whole process and kept me upd More

by Makennah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 19, 2026

Victory Toyota Barboursville responded

Ensuring you felt informed and supported during the service on your Toyota 4Runner is central to how our service team operates. Alex is always ready to help and we’re glad he could guide you through every step. Knowing his thorough updates and kindness made a difference means a lot to us. Martin Peters General Manager martin.peters@victorytoyota.com

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