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Alex DeDeyne

Overview Reviews (25) Inventory (109)

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Alex DeDeyne

Toyota Master Tech Shop Foreman

Suburban Toyota of Troy

2100 W Maple Rd
Troy, MI 48084

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4.9

25 Reviews

Overview Reviews (25) Inventory (109)

4.9

25 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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25 Reviews of Alex DeDeyne

March 26, 2026

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Employee Rating

Damon is great and I always bring my vehicle here for service. I am disappointed that my salesman left. service. I am disappointed that my salesman left. More

by hzkd7d

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Damon Douglas

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Mar 27, 2026 -

Suburban Toyota of Troy responded

Thank you for sharing your feedback with us. It's wonderful to hear we have earned your trust for service and that Damon always takes such great care of you. We apologize to hear your salesperson has left our team, but we're always here to help! -Suburban Toyota of Troy

February 15, 2026

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Yes I believe it was just a nice new experience since this is my first Toyota this is my first Toyota More

by hector

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 09, 2026 -

Suburban Toyota of Troy responded

Hi Hector, Thank you for the review. We are glad your time with us was a good experience. We hope to see you again here at Suburban Toyota of Troy.

January 25, 2026

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The service personnel were friendly, knowledgeable, fast and efficient. I was greeted with a smile and assistance with my car door. You have a A-1 team!!! and efficient. I was greeted with a smile and assistance with my car door. You have a A-1 team!!! More

by Tanyamckelvy

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 26, 2026 -

Suburban Toyota of Troy responded

Hi Tanya, Thank you for the review. We are glad your time with us was a friendly experience. We hope to see you again here at Suburban Toyota of Troy.

December 30, 2025

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A great experience and the staff is very helpful. Would definitely recommend this service department Would definitely recommend this service department More

by reddypritham

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 30, 2025 -

Suburban Toyota of Troy responded

Hi, Thank you for the review. We are glad your time with us was a great experience. We hope to see you again here at Suburban Toyota of Troy.

November 16, 2025

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Employee Rating

Love the ease of making appointments. Nice area to wait for my vehicle. I receive recommendations and explanations of services performed. Most of your service representatives at the desk Nice area to wait for my vehicle. I receive recommendations and explanations of services performed. Most of your service representatives at the desk are welcoming, some need to just acknowledge our presence, if they can’t help right away. More

by Dd

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Workmanship

Service Time

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Recommend Dealer

Yes

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Nov 17, 2025 -

Suburban Toyota of Troy responded

Hi, Thank you for the review. We are glad your time with us was a good experience. We hope to see you again here at Suburban Toyota of Troy.

November 14, 2025

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Service done on time. Explained the work done and assisted with any queries that I had. Explained the work done and assisted with any queries that I had. More

by Abdul Muqeet

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Cornelius Brown

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Nov 15, 2025 -

Suburban Toyota of Troy responded

Hi Abdul, Thank you for the review. We are glad your time with us was a good experience. We hope to see you again down the road.

November 12, 2025

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Easy to schedule. First in, first out and I only waited 30 minutes for routine maintenance. First in, first out and I only waited 30 minutes for routine maintenance. More

by jmastracci

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 12, 2025 -

Suburban Toyota of Troy responded

Hi, Thank you for the review. We are glad your time with us was an easy experience. We hope to see you again here at Suburban Toyota of Troy.

November 11, 2025

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Great experience from start to finish. Nobody likes having repairs on their vehicles, but Joshua was friendly and straightforward in pricing and helpful in helping me decide which maintena Nobody likes having repairs on their vehicles, but Joshua was friendly and straightforward in pricing and helpful in helping me decide which maintenance I could have done within my budget. More

by J.L.Mcmonigle

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joshua Ostrovsky

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Nov 12, 2025 -

Suburban Toyota of Troy responded

We’re happy Josh was so helpful! Thank you for choosing Suburban Toyota of Troy and for sharing your experience. Safe travels ahead!

November 10, 2025

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Promptly addressed everything. Also fulfilled the items requested for. The waiting area is nice also. Also fulfilled the items requested for. The waiting area is nice also. More

by MD. ASIF HASAN

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 10, 2025 -

Suburban Toyota of Troy responded

Hi, Thank you for the review. We are glad your time with us was a good experience. We hope to see you again here at Suburban Toyota of Troy.

November 10, 2025

Dealership Rating

Employee Rating

Profession, welcoming. Clearly stated what they going to do and cost. Made valuable suggestions Overall a satisfactory experience Clearly stated what they going to do and cost. Made valuable suggestions Overall a satisfactory experience More

by Sueandzoey

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 10, 2025 -

Suburban Toyota of Troy responded

Hi Sueandzoey, Thank you for the review. We are glad your time with us was a professional experience. We hope to see you again here at Suburban Toyota of Troy.

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