Alex Clothier | Page 18

I had a recall on my ML350. I was offered to have the work done at a MD service center close to my home. Due to the great customer service I always receive at MB of Annapolis and my representative, Ale work done at a MD service center close to my home. Due to the great customer service I always receive at MB of Annapolis and my representative, Alex Clothier, I chose to drive farther to have the work done by them! I have also had great experience with Rodd Bowman and I am always happy to see him and express my gratitude for his outstanding service. Thank you Alex for always making my experience the most pleasant and seamless that it can be!!! More

Print

Alex continually goes over & above. He always strives to meet the needs of his clients with a smile on his face. I will continue to use MB of Annapolis. Best service hands down! meet the needs of his clients with a smile on his face. I will continue to use MB of Annapolis. Best service hands down! More

Print

Every time I come in for service they are ready to Service and go beyond and above. My rental car is ready for that day for me to keep doing the things I need to for the day at the time my car is in Service and go beyond and above. My rental car is ready for that day for me to keep doing the things I need to for the day at the time my car is in for repair and I love it, Alex you are the best please keep up the good work and it’s amazing how your customer service gets better, better and better every time and going beyond and above and that is what I call fantastic. and amazing. I can not really find the right words because you are the best ever More

Print

Had a severe problem while traveling on Rt. 95, and was lucky to find this dealership. And even more luckier to meet with Alex Clothier, who took the time and effort on a Saturday to get the problem solve lucky to find this dealership. And even more luckier to meet with Alex Clothier, who took the time and effort on a Saturday to get the problem solved. Alex went out of his way to assure me that the work would be completed quickly and efficiently as he worked to get the parts and time to fix my car. He even recommended restaurants for us to visit while we were stuck in Annapolis over the weekend and the following Monday. Alex along with the mechanics are to be highly praised for their efforts. The car rides better now than when new. Larry Marino More

Print

Alex Clothier is a superior customer-oriented, positive minded doer with high energy, and totally dedicated service manager. I am fortunate he oversees the service of my vehicles. minded doer with high energy, and totally dedicated service manager. I am fortunate he oversees the service of my vehicles. More

Print

Best service advisor I have had! I have owned over 10 vehicles, both new and used, and this is the only dealership experience I have ever had that was enjoyable. vehicles, both new and used, and this is the only dealership experience I have ever had that was enjoyable. More

Print

Over the years Alex has been a consistent and exemplary customer service representative. My car always comes back looking great inside and out and running smooth. I highly recommend Alex! customer service representative. My car always comes back looking great inside and out and running smooth. I highly recommend Alex! More

Print

I am always treated like the most important customer of the day by everyone at Mercedes of Annapolis but especially by Alex Clothier. They take excellent car of my car and never go anywhere else. the day by everyone at Mercedes of Annapolis but especially by Alex Clothier. They take excellent car of my car and never go anywhere else. More

Print

My experience with alex clothier was exceptional.The My experience with alex clothier was exceptional. The entire process was outstanding. Alex ensured every aspect was facilitated with exceptional cli My experience with alex clothier was exceptional. The entire process was outstanding. Alex ensured every aspect was facilitated with exceptional client appreciation I would never go to another dealership due to the service with alex’s involvement. In fact, I will order a new S class this month More

Print

Great service from Alex. Had a 1 year service and detail. Car looked brand new. Will definitely go back to him for service in the future. detail. Car looked brand new. Will definitely go back to him for service in the future. More

Print