Alex Chung

Samantha was just the best to work with on the deal for our new K4. Been with Kia since 2019 and this is our third Kia. The brand has never disappointed us and being from the East Coast I was concerned abo our new K4. Been with Kia since 2019 and this is our third Kia. The brand has never disappointed us and being from the East Coast I was concerned about finding an honest and reputable dealership in SoCal as the dealership that handled my last two deals were just awesome and I trusted them to be fair. Many, many dealerships in SoCal have the worst reviews and have horrible reputations so I was very concerned about finding a dealership that wouldn’t be scammy and dishonest. Mission Viejo Kia was the one I found through research to be consistently great with honesty and fair deals and fair pricing on trades as well. The Manager and the Finance Manager were equally as great. But Samantha our Client Sales Representative was the absolute best! She was kind, patient and spent a great deal of time to ensure we were satisfied during the entire process. We value our experience with this dealership. Although the dealership is almost 70 miles from home, I will not visit any other Kia dealerships in the area for our service needs or anything we may need. More

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We would give Samantha 5 stars on her knowledge, her professionalism, people skills. and honesty. Samantha delivered our car which was a bonus and explained everything I needed to know about our ca professionalism, people skills. and honesty. Samantha delivered our car which was a bonus and explained everything I needed to know about our car. Thank you Samantha! More

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Great team, headed by Alex Chung. If you're looking for a very professional Kia auto dealer, this is it. If you're looking for a very professional Kia auto dealer, this is it. More

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Great customer service. Wanted to help me get the best car for me and within my price range. Wanted to help me get the best car for me and within my price range. More

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Had one of my best car buying experiences with Jacob. He had answer to all my questions and took me through the entire process himself. Was reasonable and made it feel like he was on my team. He had answer to all my questions and took me through the entire process himself. Was reasonable and made it feel like he was on my team. More

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Great service, focus on the client, they take their time to explain you everything. We felt really special. to explain you everything. We felt really special. More

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I've been buying cars for around 50 years and this was the best experience ever! Everyone treated us like family! Would recommend this dealership to all my friends and family! the best experience ever! Everyone treated us like family! Would recommend this dealership to all my friends and family! More

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This was a great experience with Keivan and Kia. Thanks all staff and the delicious coffee 🌺🌺 Thanks all staff and the delicious coffee 🌺🌺 More

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Best car-buying experience I've ever had. I felt no pressure and Bryan Oh went out of his way to make me happy. He cares about his customers, not just the sale. Thank you, Mission Viejo Kia! I felt no pressure and Bryan Oh went out of his way to make me happy. He cares about his customers, not just the sale. Thank you, Mission Viejo Kia! More

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Rooz took amazing care of us and in the end, we had one of the best experiences we’ve ever had at a car dealership. I would recommend Rooz and Mission Viejo Kia to anyone looking for a great experience fo of the best experiences we’ve ever had at a car dealership. I would recommend Rooz and Mission Viejo Kia to anyone looking for a great experience for buying or leasing their next vehicle. More

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