Alex Bren

Excellent customer service from start to finish and beyond! Unlike other dealerships, we never once felt any pressure and were treated with utmost respect. Josh was a delightful young man and extremely beyond! Unlike other dealerships, we never once felt any pressure and were treated with utmost respect. Josh was a delightful young man and extremely knowledgeable about all the Lexus vehicles. He was extremely helpful every step of the process and we recommend him highly. More

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We had a great experience working with our salesperson, JC, and his team at Lexus of Wilmington. They were knowledgeable, attentive, and made the entire process smooth and stress-free. Their professionalis JC, and his team at Lexus of Wilmington. They were knowledgeable, attentive, and made the entire process smooth and stress-free. Their professionalism and genuine care for our needs stood out from the start. I highly recommend them to anyone looking for a top-tier car buying experience. More

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Found a great deal on my dream car at Lexus of Wilmington. They made my out of town purchase easy. Salesman JC was extremely helpful with info and videos from the start. Paperwork all done via ema Wilmington. They made my out of town purchase easy. Salesman JC was extremely helpful with info and videos from the start. Paperwork all done via email no problem. Sales manager Alex was also very informative and helpful. They worked with my shipper to get it on the road. Used car was immaculate just as they communicated. Everyone was very honest and the deal was good. Keep up the great work guys! More

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Super talented, knowledgeable and professional Representative, created an excellent buying experience. Highly recommended sales professional Representative, created an excellent buying experience. Highly recommended sales professional More

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I drove an hour and 45 minutes to see my new car. Upon my arrival, Joshua Le greeted me with a great big smile and warmth. In less than 20 minutes, I was test-driving my car. I love the look, feel, a Upon my arrival, Joshua Le greeted me with a great big smile and warmth. In less than 20 minutes, I was test-driving my car. I love the look, feel, and handling. Joshua was professional, attentive, and an awesome young man who could make you feel at ease. Joshua went beyond to assist. I highly recommend Lexus of Wilmington and its employees. Very impressive! More

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Overall, the staff was friendly and knowledgeable about the vehicles. However, the wait time was frustrating. the vehicles. However, the wait time was frustrating. More

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Friendly and professional. No high pressure tactics. Joshua Le stayed in constant communication throughout the buying process. No high pressure tactics. Joshua Le stayed in constant communication throughout the buying process. More

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We were very pleased to have Sibri as our sales associate in the purchase of our new Lexus. He provided important information during our test ride and answered all our questions. He has a very positive attit in the purchase of our new Lexus. He provided important information during our test ride and answered all our questions. He has a very positive attitude and kept our interests at the front of all our dealings. He was not high pressure and allowed both the time and space we needed. We hope Sibri has a great career in sales. He is a real asset to Lexus of Wilmington. More

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Great service! !!! His Customer Service us on point. Makes you feel comfortable and not pressured. This is my second car purchase in this store. !!! His Customer Service us on point. Makes you feel comfortable and not pressured. This is my second car purchase in this store. More

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all employees helped me out the most, compared to the 7+ dealers I visited in the same week they were patient with me with while making my decision and answered any question I had proving their extent amoun dealers I visited in the same week they were patient with me with while making my decision and answered any question I had proving their extent amount of knowledge, Matthew (matt) was the reason I visited this location in the first place because of his helpful and pleasant personality during the first connecting phone call , never making me feel forced to make a Decision, and giving me multiple options and going over the different used brands pros and cons , Alex and Leo were great also in helping me finalize the deal after taking a few days to think it over! The buying process was very smooth and again what I loved the most is that I did not feel forced to make a decision, thank you so much to this team ! More

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