Alex Bren

Great service! !!! His Customer Service us on point. Makes you feel comfortable and not pressured. This is my second car purchase in this store. !!! His Customer Service us on point. Makes you feel comfortable and not pressured. This is my second car purchase in this store. More

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all employees helped me out the most, compared to the 7+ dealers I visited in the same week they were patient with me with while making my decision and answered any question I had proving their extent amoun dealers I visited in the same week they were patient with me with while making my decision and answered any question I had proving their extent amount of knowledge, Matthew (matt) was the reason I visited this location in the first place because of his helpful and pleasant personality during the first connecting phone call , never making me feel forced to make a Decision, and giving me multiple options and going over the different used brands pros and cons , Alex and Leo were great also in helping me finalize the deal after taking a few days to think it over! The buying process was very smooth and again what I loved the most is that I did not feel forced to make a decision, thank you so much to this team ! More

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Josh was fantastic to work with. Personable, not high pressure salesman which is always a relief. Knowledgeable and took his time with us. Great experience overall! Personable, not high pressure salesman which is always a relief. Knowledgeable and took his time with us. Great experience overall! More

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Troy was great and the process went very smoothly. Even though I didn’t buy on the first day, they kept in touch via text all week to see if there was anything they could do and showing me other optio Even though I didn’t buy on the first day, they kept in touch via text all week to see if there was anything they could do and showing me other options. He was kind and fair. I agree with what another reviewer that he seems very passionate about Lexus & his clients. He legit may have been more excited for me than either me or my husband :) More

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Josh is very accommodating, kind, and extremely helpful. He ensures all questions are answered accurately and goes above and beyond to help. He ensures all questions are answered accurately and goes above and beyond to help. More

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He was very helpful and knows his cars. Nice, polite and caring.He was great in finding a good deal for us. Nice, polite and caring.He was great in finding a good deal for us. More

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my Salesman Josh was Great, as were the other people I encountered, from the used car manager to the finance manager and the other employees in the building. my only complaint was the time it took to pr encountered, from the used car manager to the finance manager and the other employees in the building. my only complaint was the time it took to process the entire transaction. It took about six hours all told. I realize it was probably your busiest time of the week (Saturday morning), but Wow it seemed arduous. But overall I would do business with You again More

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He’s so caring and personable, the fact he wants to help you get a car but not pressure you is great. you get a car but not pressure you is great. More

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I had a great experience at Lexus of Wilmington! Darren was amazing and he really had my best interest at heart from the start. He made sure I walked out happy, and with the car of my dreams. Thank Darren was amazing and he really had my best interest at heart from the start. He made sure I walked out happy, and with the car of my dreams. Thank you Darren! More

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