Alex Bourque
Alex Bourque at Tim's Truck Capital & Auto Sales, Inc.
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Alex Bourque

Finance Manager

Tim's Truck Capital & Auto Sales, Inc.

904 Suncook Valley Hwy S
Epsom, NH 03234

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4.6
396 Reviews

I started here at Tim's Truck Capital as a receptionist back in 2016. I worked my way up and found myself in the parts department and as a Service Advisor. Now I find myself in Sales and securing financing for all our customers. When I am not at work I love spending time with my friends and family watching sports and exploring the North Country and their ATV trails!

Dealership Experience

8 yrs, 3 mos

Industry Experience

8 yrs, 8 mos

Specialties & Trainings

NHADA Service Advisor Training

4.6

396 Reviews

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396 Reviews of Alex Bourque

October 14, 2024

Dealership Rating
Employee Rating

Very helpful and easy to work with. The trade in was fair and the staff were so helpful. I would totally recommend Cody and Laura and the entire crew when looking for a great used car. More

by ANGIE S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Laura B

Oct 15, 2024

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you for taking the time to write this review, Angie. Our customers are our top priority and your feedback is greatly appreciated! All of us at Tim's Truck Capital & Auto Sales, Inc. are glad to have you as a customer.

October 03, 2024

Dealership Rating
Employee Rating

Bad experience. Advertised a year of Sirius but did not deliver. Truck had a bad battery and I had to wait 3 weeks to get them to fix it. Salesman was nice but the m More

by damorse63
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Oct 08, 2024

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you for bringing this to our attention. If you'd be willing, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Oct 09, 2024

damorse63 responded

I spoke to a manager right after the sale and although he "heard me", he was unwilling to do anything. I suggested $100 refund for the Sirius, since he said 1 year subscription was not possible, and I had it in writing. I would have been a satisfied customer, (tbh, i was expecting a check), especially since I paid full asking price.

October 01, 2024

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Employee Rating

This is the second vehicle we have purchased here. So far we are very happy. All of the guys we dealt with were really laid back and personable. Easy to chat with, no pressure sales approach. More

by mtwarren8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lenny Corson, Charlie Butler

Oct 01, 2024

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience. Congratulations on your new purchase!

October 01, 2024

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Employee Rating

Customer service had a prompt response. They were thorough, attentive and courteous. Quite pleased with our experience More

by pjk_m
Recommend Dealer
Yes
Oct 02, 2024

Tim's Truck Capital & Auto Sales, Inc. responded

It's great to hear that Alex was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Tim's Truck Capital & Auto Sales, Inc.!

September 28, 2024

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Employee Rating

Great people, helped me make sure of what i was looking for and steered me away from anything that wouldnt have been a good fit for what i needed. Everyone there was professional but personable, honestly a More

by dixonjameel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 29, 2024

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

September 22, 2024

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Employee Rating

Excellent people excellent prices excellent quality - the best dealership experience that I have ever had ! More

by keyspond
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 24, 2024

Tim's Truck Capital & Auto Sales, Inc. responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

September 12, 2024

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Employee Rating

Amber was great to deal with. Made it easy and quick. Very communicative and responsive More

by monns95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 13, 2024

Tim's Truck Capital & Auto Sales, Inc. responded

Thanks for sharing your thoughts about your experience with Tim's Truck Capital & Auto Sales, Inc. We appreciate your business and hope to see you again soon!

September 11, 2024

Dealership Rating
Employee Rating

Lenny was absolutely awesome! !! Never tried to do the typical salesman us to death. We chose a truck and Lenny was extremely forthcoming with the pros and cons of each one and if More

by Bblasante1974
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lenny Corson

Sep 11, 2024

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Lenny and truly appreciate your feedback.

September 06, 2024

Dealership Rating
Employee Rating

We were looking up RAV4s and Lenny contacted me after I filled out prequalified form. He helped every step of the way with getting me behind the wheel of a RAV4. I love the fact that we could text back and More

by JenRoberts
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lenny Corson , Laura B

Sep 06, 2024

Tim's Truck Capital & Auto Sales, Inc. responded

Jen, We are very happy to have provided you with such a positive experience! Lenny and our team sincerely value your business and look forward to your next visit.

September 03, 2024

Dealership Rating
Employee Rating

Generally speaking it was a good experience. They worked with me to find a truck that worked for me. The overall wait time was my biggest gripe and I would hope that was an anomaly. More

by Jbragg20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jon Matewski, Lenny Corson

Sep 03, 2024

Tim's Truck Capital & Auto Sales, Inc. responded

Thanks for sharing your thoughts about your experience with Tim's Truck Capital & Auto Sales, Inc.. We appreciate your business and hope to see you again soon!

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