519 Reviews of Alex Bear
December 06, 2023
Worst Service department when dealing with customers. They say they'll call and never do. They say they'll call and never do. More
Other Employees Tagged: Ashley Parmer, Cy Bongiovanni, Pao Xiong, Chad Boyce, James Pinc, Justin Fenster, John Jelle, Matthew Kreft
September 14, 2023
Friendly staff and excellent service ! Looking forward for the next appointment. Have a wonderful day ! Looking forward for the next appointment. Have a wonderful day ! More
Other Employees Tagged: Brad Jellison, Pao Xiong
September 13, 2023
Had to take vehicle in three times. Put wrong part in. Appreciate that they got it right but took over a month to resolve and lots of extra time. Prices are high for regular service ite Put wrong part in. Appreciate that they got it right but took over a month to resolve and lots of extra time. Prices are high for regular service items so shop around. More
Other Employees Tagged: John Jelle
September 09, 2023
I had a fantastic experience at Luther Brookdale Honda, and I must give a special shoutout to Cy Bongiovanni, my Service Advisor. Cy's exceptional knowledge and professionalism made my visit seamless and e and I must give a special shoutout to Cy Bongiovanni, my Service Advisor. Cy's exceptional knowledge and professionalism made my visit seamless and enjoyable. From the moment I walked in, I felt like a valued customer. Cy went above and beyond to explain the service process, answer my questions, and ensure my Honda was in top shape. I appreciate the excellent customer service and expertise that Cy provided. I highly recommend Luther Brookdale Honda and Cy Bongiovanni for all your automotive needs! More
Other Employees Tagged: Ashley Parmer, Cy Bongiovanni, Pao Xiong, Chad Boyce, James Pinc, Justin Fenster, John Jelle, Matthew Kreft, Keith Schulte
September 07, 2023
I purchase this car from Luther Honda Hopkins. It really a nice car. Luther Honda gave me a good service. It really a nice car. Luther Honda gave me a good service. More
Other Employees Tagged: Ashley Parmer, Cy Bongiovanni, Pao Xiong, Chad Boyce, James Pinc, Justin Fenster, John Jelle, Matthew Kreft, Keith Schulte
September 05, 2023
Fake service after two times visit,how can you go back for fluid check after just a week of service? for fluid check after just a week of service? More
Other Employees Tagged: Ashley Parmer, Cy Bongiovanni, Pao Xiong, Chad Boyce, James Pinc, Justin Fenster, John Jelle, Matthew Kreft, Keith Schulte
August 31, 2023
John was super helpful and knowledgeable and provided great customer service. Didn’t make any unnecessary service recommendations. My only complaint is that if your car is being worked on and your servic great customer service. Didn’t make any unnecessary service recommendations. My only complaint is that if your car is being worked on and your service rep is out when your car completes, nobody takes over that communication and it’s left to you to track everything down and see where it’s at. More
Other Employees Tagged: Cy Bongiovanni, John Jelle
August 28, 2023
Communication was excellent as always. My questions were answered. Alex is very courteous and professional. I appreciate the cleanliness of the service area and waiting area. My questions were answered. Alex is very courteous and professional. I appreciate the cleanliness of the service area and waiting area. More