Alek Welch

Worst vehicle buying experience ever. Our first sales person, Alex, didn’t even seem like he wanted to sale us a truck and was on his phone the whole time. Then Alex went into the sales o Our first sales person, Alex, didn’t even seem like he wanted to sale us a truck and was on his phone the whole time. Then Alex went into the sales office annd came back with a price $1000 over the advertised price on the website. We asked to talk to a sales manager. After waiting for 15 minutes with no response and Alex disappearing, we went into the sales office and asked if they wanted to sale us an truck or not?After talking to a sales manager they had Justice finish the deal. Although I did have to basically beg for a bottle of water after 2 hours at the dealership. Justice was much easier to work with and closed the deal. Completely surprised when we met with the finance manager that an additional $2999 was added for who knows what??!! Some xx like the low-jack system and some BG additive that they never really explained to us was used to justify the $2999 although neither salesman or sales manager mentioned this so it was a huge surprise that seemed pretty underhanded. Then to our surprise our truck was advertised for $500 under what we paid on the dealership webpage the day after we picked it up. The truck was also supposed to have the oil changed and be detailed. The oil hadn’t been changed and the salesman said that we would get a certificate for a free oil change which we never received and the bed of the truck was dirty with some white stuff all over it. Justice went and hosed most of it out. Not a great experience picking up the vehicle and nobody there could tell us how anything worked. If we didn’t want the specific truck that you had, we would have definitely walked and bought elsewhere. Hope you use this review for training so your future customers can have a better experience! More

by mike1717 Verified Customer Verified Customer

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Quick painless deal. Good communication no xxxxxxxxx, no games. Very satisfied. Three more words Good communication no xxxxxxxxx, no games. Very satisfied. Three more words More

by johnhaugh Verified Customer Verified Customer

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Good communication, was very open and. direct with what I wanted and how I wanted things to work if we are going to do a deal without games and xx around back and forth direct with what I wanted and how I wanted things to work if we are going to do a deal without games and xx around back and forth More

by johnhaugh Verified Customer Verified Customer

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It was a very nice dealership. Very clean, and the sales staff and finance staff were great. Not super pushy at all Very clean, and the sales staff and finance staff were great. Not super pushy at all More

by berlinbrendan3 Verified Customer Verified Customer

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Alec gave me a great dealership buying expirience. I have dealt with bad salesman in the past but Alec was far from it. He was helpful from start to finish and I believe he had my best interest in min I have dealt with bad salesman in the past but Alec was far from it. He was helpful from start to finish and I believe he had my best interest in mind. I highly recommend seeing him if your in the market for a vehicle 👍 More

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Between the sales team and the sales person it was an amazing experience. This is my 5th vehicle bought from the Jerry ulm family and it was my best experience yet. amazing experience. This is my 5th vehicle bought from the Jerry ulm family and it was my best experience yet. More

by Frankiepr250 Verified Customer Verified Customer

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Thank you to Alek Welch. Very helpful all around and the financing portion was very efficient Very helpful all around and the financing portion was very efficient More

by mnewton2 Verified Customer Verified Customer

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Alek was great and made our visit a pleasure. He was friendly and deal was great. He was friendly and deal was great. More

by Arnaud.alcaraz Verified Customer Verified Customer

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I saw an ad with the vehicle priced within my range. Went to the dealership and was told the vehicle just sold. Interesting it's been two weeks, and the vehicle is still on their website. The Sales Mana Went to the dealership and was told the vehicle just sold. Interesting it's been two weeks, and the vehicle is still on their website. The Sales Manager found another vehicle at the advertised price. However, advertised prices do NOT include a $2,999 dealership accessory fee that will be added to the price. I was not told what the "accessories" were, just that the fee was part of the final price. In the end, I ended up purchasing the vehicle for the same price as openly advertised by another local dealer. Advise, take careful note of the fine print and add-on costs from this dealership before you make the drive or spend 5hrs with the salesperson. In my opinion, the practice of advertising a lower price then adding in the "dealer accessory fee of $2,999 is a bit deceiving to the buyer. More

by jjohns73 Verified Customer Verified Customer

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Very clean dealership, great music playing, and enjoyed the waiting area/ dining area. The service was excellent from both people who helped me. really felt like they went out of their way to help make my the waiting area/ dining area. The service was excellent from both people who helped me. really felt like they went out of their way to help make my experience great. Would recommend this dealership if anyone was in the market. More

by corenthiar Verified Customer Verified Customer

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