Alejandro Rosales
Express Maintenance Manager
Continental Toyota
6701 LaGrange Rd
Hodgkins, IL 60525
6 Reviews
Write a Review6 Reviews of Alejandro Rosales
March 03, 2023
Gene made the buying process very simple! He knew my budgets and showed me quality vehicles that were within my budget! Very helpful during the entire process. He knew my budgets and showed me quality vehicles that were within my budget! Very helpful during the entire process. More
Other Employees Tagged: Andy Sanchez, Sadi Ali, Daniel Ruvalcaba, Nick Cortez, Abigail Martinez, Kayla Segura , Gene Longsworth, Andrea McNamara, Amanda Woosley
February 28, 2021
This is my second time getting a car from this location. They are always efficient with every service. I had the pleasure of working with Leo S. He took great care of me and was very knowledgeable and even They are always efficient with every service. I had the pleasure of working with Leo S. He took great care of me and was very knowledgeable and even answered general auto questions that i had. More
Other Employees Tagged: Chris Callada, John Cheung, Leo Salazar
December 28, 2020
I have been a customer at Continental Toyota for almost 10 years now, and sadly I think I’ve stepped foot in there for the last time. The atmosphere has changed, the attitude of the staff has changed, pric 10 years now, and sadly I think I’ve stepped foot in there for the last time. The atmosphere has changed, the attitude of the staff has changed, pricing has gone up, quality of service has gone down. Wait times are just crazy now. Communication is very poor, and most everyone I interact with there doesn’t smile, make me feel welcome, or really show the initiative to help me with whatever concerns I may have. For example: I asked about getting a discount on my oil change (5th one is free). The service associate said I needed to talk to the cashier. The cashier said I needed to talk to the service associate. I called to check on the status of my car and wanted to know if there were any service recommendations, the person on the other line said “sorry that information isn’t in front of me right now”. I waited 5 hours for an oil change and never got a call, and even when I called they didn’t have basic information for me. I used to love this place, but lately it feels like anything you need is like pulling teeth for everyone involved there. Once I was waiting to get my tire repaired. I waited an hour and went to check on things and the tire was just sitting there. I had my toddlers with me, and there was no explanation given at all. More
Other Employees Tagged: Rich Memenga, Marla Ruvalcaba
February 24, 2020
Made a great buy with Gerard Skeberdis. He's a very nice and respectful sales man, he's always taking good care of us. Can't complain, everyone does a great job at Toyota! and respectful sales man, he's always taking good care of us. Can't complain, everyone does a great job at Toyota! More
Other Employees Tagged: Mark Doerge, Andy Sanchez , Joe Goodson, Nathan Jozef, Rich Memenga, Marla Ruvalcaba, Gerard "Jerry" Skeberdis, Ramon Zamayoa
February 21, 2020
Recommend these gentlemen’s, Gerard as seller, I bought a car from him few years ago and if I have an ensue with my car He helps me. And also I recommend the Alejandro from service department he provides exc car from him few years ago and if I have an ensue with my car He helps me. And also I recommend the Alejandro from service department he provides excellent service. More
Other Employees Tagged: Gerard "Jerry" Skeberdis