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Alejandro Castillo
Alejandro Castillo
Service Advisor
Buick GMC of North Miami
21200 NW 2nd Ave
Miami Gardens, FL 33169
15 Reviews
15 Reviews
Write a Review15 Reviews of Alejandro Castillo
June 28, 2024
I took my Terrain 2012 , in for service, 3 hours later ,I come back to pick it up. They told me they didn't find anything wrong with it. But it's been cutting off since I had it service. Something is wrong come back to pick it up. They told me they didn't find anything wrong with it. But it's been cutting off since I had it service. Something is wrong with it. I don't know if the mechanic know what he's doing. Something is wrong with my s. U. V. More
by SEDWARDS5063
Verified Customer
June 01, 2024
Poor customer services. Diagnostic test increased and I was not made aware until after. Same problem however the are saying is not. Parts 1,175 labor 2,914 diagnostic $33 Diagnostic test increased and I was not made aware until after. Same problem however the are saying is not. Parts 1,175 labor 2,914 diagnostic $331.0. Don’t recommend. Sorry! More
by Lilavois Family
May 24, 2024
They changed the leaf springs but did not do an alignment afterwards. Now my truck tracks sideways. I still give 5 stars because I don't want to hurt someone's paycheck. It's not the advisor's fault that the afterwards. Now my truck tracks sideways. I still give 5 stars because I don't want to hurt someone's paycheck. It's not the advisor's fault that the tech did not do an alignment after doing suspension work. Doreen also told me that they can't repair my vehicle if I requested a repurchase from GM. This is absolutely not true. In fact, it is opposite the truth. When someone request to have their vehicle repurchased you need to get it fixed quickly so that the repurchase will be denied. You can't just refuse to work on it. That's absolutely stupidity. You do deserve one star for that but I'm not a dick More
by billbrown013
Other Employees Tagged: Doreen Weiss
May 18, 2024
Son muy eficientes y serios en el servicio, me hay atendido muy bien. Mi coche está en orden atendido muy bien. Mi coche está en orden More
by Vicky0
Other Employees Tagged: Doreen Weiss, Sara Cuartas, Jancarlo Boan, Isabel Reyes, Odele Ferre, John Davila, Jesus Alpi, Jorge Prats, Juan Nunes D'eramo
April 26, 2024
This Dealership is exceptional when it comes to having ur vehicle serviced and maintained!! The Employees are very informative and great customer service vehicle serviced and maintained!! The Employees are very informative and great customer service More
by LADYROM08
Other Employees Tagged: Doreen Weiss, Sara Cuartas, Jancarlo Boan, Odele Ferre, John Davila, Jesus Alpi, Antoine Hinds , Isabel Gonzalez
April 24, 2024
They made me pay $330 just to look at my truck then asked $8000 to repair a xxxxing oil leak. I don’t know how much they pay their mechanics but they are xxxxing mad if they think anyone would pay that. No w $8000 to repair a xxxxing oil leak. I don’t know how much they pay their mechanics but they are xxxxing mad if they think anyone would pay that. No wonder they have 1 star on yelp, next time I’ll make sure to check reviews. More
by Thatguy
Other Employees Tagged: Doreen Weiss
April 22, 2024
Poor communication with customer. Vehicle brought to the workshop for the first maintenance and to check on an issue with the breaks. 6 days on the workshop but the issue is still the Vehicle brought to the workshop for the first maintenance and to check on an issue with the breaks. 6 days on the workshop but the issue is still there. As per the manager, it is 60% lower but in a brand new vehicle not even a 99% is acceptable!!!! More
by Manuel Montes
Other Employees Tagged: Juan Nunes D'eramo , Workshop manager.
April 17, 2024
I had an appointment and they took my car right away. Everything was done promptly! I was very satisfied ! Everything was done promptly! I was very satisfied ! More
by MARYWOHLMUTH
Other Employees Tagged: Jesus Alpi
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