Alejandra Fierro

DO NOT DEAL WITH THESE LIARS ---- I contacted this dealership to try to buy a car. I live 6 hours away and was going to fly in to pick it up. The internet price was $18K they tried to add an additiona dealership to try to buy a car. I live 6 hours away and was going to fly in to pick it up. The internet price was $18K they tried to add an additional $5k up to a total of $23K. I explained that I didn't need their add on's that I don't live close but they would not sell it to me without the hidden fees and would not honer the internet price that they had listed on their website or on Cars.com More

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I’m sorry to hear about your disappointing experience with the car purchase, Bala. Here’s a revised and professional statement for your feedback or review: “I recently purchased a car from this dealer with the car purchase, Bala. Here’s a revised and professional statement for your feedback or review: “I recently purchased a car from this dealership and had a deeply disappointing experience. Unfortunately, the vehicle turned out to have multiple issues, which I only discovered after the purchase. I take responsibility for not conducting a test drive or thoroughly inspecting the car beforehand, but when I returned to the dealership to report the problems, my concerns were completely dismissed. Instead of offering any assistance or empathy, the staff blamed me entirely for the situation. Their lack of accountability and unwillingness to provide a solution left me feeling disrespected and undervalued as a customer. This has been an incredibly frustrating and disheartening experience, and I cannot recommend this dealership to others. If I could, I would rate them zero stars.” More

by AIA.BARUMUGAM Verified Customer Verified Customer

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