Alberto Bonet
Alberto Bonet at Executive Jeep

Alberto Bonet | Page 8

Certified Service Specialist

Executive Jeep

900 Universal Dr N
North Haven, CT 06473

4.7
253 Reviews
4.7

253 Reviews

Write a Review

Dealership Experience

9 yrs, 5 mos

253 Reviews of Alberto Bonet

July 01, 2024

Dealership Rating
Employee Rating

Excellent service, expert technician ! ! Detailed explanation of work and wonderful report showing all aspects of the vehicle and its wear/issues to watch for future repairs More

by Clarke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Meyer, Frank Gargano , Gary Grote, Tyler J. Leopizzo

Jul 01, 2024

Executive Jeep responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Jeep to be a positive one. Please don't hesitate to reach out if you need anything else.

June 30, 2024

Dealership Rating
Employee Rating

The staff was kind and patient. They were able to fix all the issues on my vehicle. They also advise me on future things I will need done on my car. I truly was pleased with the out More

by shantrice509
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Beloved Bridges

Jul 01, 2024

Executive Jeep responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 17, 2024

Dealership Rating
Employee Rating

Wait time was as described, all work preformed exceded expectation, service advisor kept me informed on the status of my vehicle and went thru the services preformed More

by BOBPALAZZZI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 17, 2024

Executive Jeep responded

It's great to hear that we were able to help you out, Bob. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Jeep!

June 15, 2024

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Employee Rating

Great service. I would recommend this dealer to my friends. Also quick response to my needs. More

by franco.mannarino24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 17, 2024

Executive Jeep responded

Franco, thank you for choosing Executive Jeep. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 14, 2024

Dealership Rating
Employee Rating

Customer service is very good, mechanical issues are explained and details of work to be done and the cost is provided. More

by CJKERZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Meyer, Frank Gargano , Tyler J. Leopizzo

Jun 14, 2024

Executive Jeep responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Jeep, we look forward to having you as a valued customer for many years to come!

June 13, 2024

Dealership Rating
Employee Rating

I LIKE YOUR SERVICE ALWAYS BUT YOU'RE PAYMENT IS VERY EXPENSIVE SO I NEED DESCOUNT. More

by kostantinos.teklehaimanot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 14, 2024

Executive Jeep responded

Thanks for your feedback on your recent visit to our dealership. If you would like to contact us regarding payments, please send us your contact information and we will reach out. We appreciate your business!

June 12, 2024

Dealership Rating
Employee Rating

Pricing on labor is exorbitant. The same testing elsewhere would have been 1 hour not a 4 hour charge on top of the diagnostic test. The dealership was unwilling to price reasonable More

by LEXISDEDOM
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 15, 2024

Executive Jeep responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

June 11, 2024

Dealership Rating
Employee Rating

Duration of service took longer than what was expected. Appointment scheduled at 1030 and didn’t walk out till nearly four hours later. An audible sound is coming from suspension that was not previousl More

by DISDIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 15, 2024

Executive Jeep responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

June 10, 2024

Dealership Rating
Employee Rating

The guy who took care of me was amazing and I give 5 stars out of 5 More

by mzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 10, 2024

Executive Jeep responded

Thanks for sharing your thoughts about your experience with Executive Jeep. We appreciate your business and hope to see you again soon!

June 05, 2024

Dealership Rating
Employee Rating

Awesome experience as usual. Clean neat and professional No pushy service people and loved the video at the end , More

by STEVE-P71891
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Meyer, Frank Gargano , Gary Grote, Tyler J. Leopizzo

Jun 06, 2024

Executive Jeep responded

Steve, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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