Alberto Aguilar

Beware, they will attempt to steal your money. I cannot say they are dishonest because they told me they were going to steal my money. Elk Grove Toyota is selling this 2008 Sequoia for $16,499. Th I cannot say they are dishonest because they told me they were going to steal my money. Elk Grove Toyota is selling this 2008 Sequoia for $16,499. The Kelley Blue Book value, based on purchasing from a dealer, is $9,785-$11,610 with a fair purchase price of $10,710 and a typical listing price of $12,360. Elk Grove Toyota’s asking price is $4,139 to $6,714 over any of the Kelly Blue Book values. So, through Carfax and talking with a sales manager at Elk Grove Toyota, I found out that they sold this used vehicle about 3 months ago. Less than a month after the sale they took it back because the A/C system failed. They had to put probably $4,000 to $5,000 into it to get it up to market standards. Elk Grove Toyota is openly passing their loss on this vehicle to the next buyer. I offered Elk Grove Toyota $12,000 which is above market value, and they refused, reiterating that they are upside down on this vehicle. Bad business practice. Elk Grove Toyota should not be passing on their losses to consumers through inflated car pricing. If Elk Grove Toyota has a vehicle you want, be careful to do your homework as there is a snake in the grass. More

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The team was great to work with, especially Melissa, Jayden and Albert. No pressure at all, would definitely recommend this dealer to others going forward. Jayden and Albert. No pressure at all, would definitely recommend this dealer to others going forward. More

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From scheduling a test drive to the purchasing process to signing the papers, I had an exceptional experience at this dealership. Everybody was patient, kind, and willing to work with me to understand the te signing the papers, I had an exceptional experience at this dealership. Everybody was patient, kind, and willing to work with me to understand the terms of my contract and the trade-in experience. Even late in the day, I was never treated as a nuisance and was given the same treatment you would expect at any time of day. I will absolutely come back for my next purchase and will encourage all my friends and family to do the same. More

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Tried to buy a business vehicle here and the salesperson literally gushed that I had “the best credit he’s ever seen on a deal.” Sounded promising, right? Then BAM—they hit me with a demand for a corporate literally gushed that I had “the best credit he’s ever seen on a deal.” Sounded promising, right? Then BAM—they hit me with a demand for a corporate resolution in their exact Toyota-specific format only, claiming nothing else would fly. Like, zero flexibility. Meanwhile, another Toyota dealer had zero issues with my standard corporate docs and was ready to roll. So apparently this place has some ultra-secret, super-strict internal rulebook that even other Toyota spots don’t follow. Felt like they were inventing roadblocks just to avoid actually closing the sale. Super glad I dodged that bullet before signing anything. If you’re looking for straightforward customer service and a dealer that actually wants to sell you a car (especially for business use), I’d sprint to literally anywhere else. Your sanity will thank you More

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After 14 incredible years with Elk Grove Toyota, I am filled with gratitude and appreciation. Throughout my journey, I have experienced nothing but exceptional customer service, unwavering integrity, and filled with gratitude and appreciation. Throughout my journey, I have experienced nothing but exceptional customer service, unwavering integrity, and genuine honesty from every department—from the sales team to service and customer care. Because of this consistent excellence, I wholeheartedly recommend Elk Grove Toyota to anyone looking for a trustworthy and truly customer-centric dealership. A special thank you to Jordan Kuykandall , the General Manager, for his outstanding leadership and warm personality. I would also like to extend my heartfelt appreciation to the sales managers—John Thorpe , Jim Blacksten , Jay Chhim, Albert Aguilar, and Patrick Slaney—as well as customer service manager Jeannette Blair. Your dedication and professionalism made every experience memorable. Wishing everyone continued success and a very happy New Year! More

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Excellent service from everyone I spoke to. Justin was a pleasure to work with and made purchasing my new vehicle quick, easy, and transparent. I would highly recommend this dealership! Justin was a pleasure to work with and made purchasing my new vehicle quick, easy, and transparent. I would highly recommend this dealership! More

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If you are looking to purchase a new car, start with Elk Grove Toyota, this people are amazing, my family and I had an amazing experience buying a Tacoma. Thank you Grove Toyota, this people are amazing, my family and I had an amazing experience buying a Tacoma. Thank you More

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Nice people Good to deal with I would use the again for a new car deal for a new car deal More

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You guys were marvelous very very respectful very accommodating. You guys tell the truth and we really appreciate that and thank you for all your help. I really do appreciate it. You guys go you guys accommodating. You guys tell the truth and we really appreciate that and thank you for all your help. I really do appreciate it. You guys go you guys rock More

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I would like to extend a heartfelt and enormous thank you to the entire Toyota Elk Grove Family Team! The professionalism, exceptional customer service, and, most importantly, the kindness shown by every sin to the entire Toyota Elk Grove Family Team! The professionalism, exceptional customer service, and, most importantly, the kindness shown by every single person went above and beyond anything I could have ever expected. This experience truly stands out as the best I’ve ever had when it comes to purchasing a vehicle. When it’s time to make such an important and significant financial decision, I highly recommend heading to Elk Grove Toyota. They will treat you like family and ensure you have a smooth, positive experience from start to finish. A special thanks to Albert (Sales Manager), who made sure everything went seamlessly, and Nai (Finance Manager), who helped us close the deal without any pressure, offering clear and informative knowledge to help guide us in making the best decision with our warranty. I’d also like to thank David Aguayo (Sales) for taking us on the test drive and walking us through how everything worked in the car. A personal and special thank you to Jordan—you are truly the best! Your kindness and genuine care made all the difference in my experience. I deeply appreciate everything you’ve done! More

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