Very friendly and welcoming.
Answered all questions and concerns regarding the car we were interested in.
Answered all questions and concerns regarding the car we were interested in.
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by jenniem66
Verified Customer
Verified Customer
Other Employees Tagged:
Eddie
Mar 03, 2025 -
Norm Reeves Honda Superstore Cerritos responded
Congratulations on your new-to-you Honda, Jennie! We hope that we could prepare you for ownership of your car. If any issues arise, you can give our service department a call or schedule an appointment online. Thanks so much!
I had a great experience with my other car I purchased at
this dealer. This time it was ok. I felt sales was very pushy on trying to make their commission when we tried to negotiate. I understand they need t
this dealer. This time it was ok. I felt sales was very pushy on trying to make their commission when we tried to negotiate. I understand they need to feed their families but I also have a family of my own. When I received my first car I was promised two oil changes but I was not made aware they expired. I asked if I could get one for this car but was only introduced to purchasing a package.
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by bherrera87
Verified Customer
Verified Customer
Feb 28, 2025 -
Norm Reeves Honda Superstore Cerritos responded
Congratulations on your new-to-you Honda! We understand your frustration regarding the expired coupons for oil changes. We regularly offer service specials on routine maintenance needs like oil changes on our website. If you would like to discuss the oil change matter in further detail, please call or email us. Thank you.
Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com
he was professional Mr Albert Rosales Im so happy
with my car Thank you so much
with my car Thank you so much
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by ritacrespo1974@icloud.com
Verified Customer
Verified Customer
Feb 24, 2025 -
Norm Reeves Honda Superstore Cerritos responded
Congratulations on your new Honda, Rita! We're pleased that Albert could steer you in the right direction. We will be happy to see you at your first service appointment when you're ready. Thanks so much!
Staff is so welcoming.
I absolutely loved working with Albert, Jesus, and Amir. They all did amazing making me feel comfortable as a first time buyer.
I absolutely loved working with Albert, Jesus, and Amir. They all did amazing making me feel comfortable as a first time buyer.
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by Valerie Becerra
Other Employees Tagged:
Jesus Galeana, Amir
Feb 18, 2025 -
Norm Reeves Honda Superstore Cerritos responded
What an awesome picture, Valerie! Congratulations on your new Honda purchase and your first time buying one. We're sure that Albert, Jesus, and Amir enjoying sharing this momentous occasion with you. If you decide you'd like to jazz up your car with accessories, give us a call. Thank you!
Las personas que me atendieron son muy amables, son muy
atentos, claro quieren vender sus productos, pero en general son agradables.
atentos, claro quieren vender sus productos, pero en general son agradables.
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by Jose
Verified Customer
Verified Customer
Other Employees Tagged:
Daniel Montoya
Feb 10, 2025 -
Norm Reeves Honda Superstore Cerritos responded
Nos complace saber que tu experiencia comprando tu nuevo Honda fue buena, José. Como nos preocupamos por nuestros clientes, nos gustaría saber qué podemos hacer para que tu próxima visita sea de cinco estrellas. Por favor, contáctanos cuando tengas la oportunidad. ¡Gracias!
Kevin Harris | Gerente de Relaciones con los Clientes | 562-345-9100 | kevin.harris@normreeves.com
Great dealership with great people, glad to have gotten
my car here, very helpful and very informative.
my car here, very helpful and very informative.
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by Benji
Jan 21, 2025 -
Norm Reeves Honda Superstore Cerritos responded
Thank you for the glowing review, Benji! We’re so glad you found our team helpful and informative. If you need anything in the future or know someone shopping for a car, we’d love to assist.
It was a great service I recommend going to do the
service there with u guys
service there with u guys
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by Miguelzuno
Verified Customer
Verified Customer
Service Price Transparency
Dec 31, 2024 -
Norm Reeves Honda Superstore Cerritos responded
Thanks, Miguel! We appreciate your positive feedback for our service team and look forward to helping you maintain your vehicle for many miles to come.
I wanted to let you know how amazing Albert was during my
recent purchase of my Honda Civic Sport. He went above and beyond to make the car-buying experience smooth and enjoyable. He was incredibly knowledge
recent purchase of my Honda Civic Sport. He went above and beyond to make the car-buying experience smooth and enjoyable. He was incredibly knowledgeable, patient, and attentive to what I was looking for, making sure I felt confident in my decision. It’s clear he truly cares about his customers, and I couldn’t be happier with the service he provided. You have a fantastic team member in Albert!
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by hectorj896
Dec 30, 2024 -
Norm Reeves Honda Superstore Cerritos responded
Hi Hector,
Thank you for sharing your wonderful experience with Albert! It’s fantastic to hear how his knowledge, patience, and attentiveness made your Honda Civic Sport purchase so enjoyable. Albert’s commitment to ensuring his customers feel confident and cared for truly shines through, and we’re proud to have him on our team. Your kind words mean so much to us, and we’ll be sure to share them with Albert. Enjoy your new Civic Sport—it’s a fantastic choice!
Albert went above and beyond to ensure we received what
we were looking for. He exceeded our expectations.
we were looking for. He exceeded our expectations.
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by brenda.flores94
Verified Customer
Verified Customer
Nov 20, 2024 -
Norm Reeves Honda Superstore Cerritos responded
We're thrilled that Albert gave you such a wonderful car-buying experience, Brenda! Congratulations on your new Honda, and we're pleased that we could help you out. See you next time!
They are really nice, Alberto the sales man he treat me
real good. Thanks honda of cerritos.
real good. Thanks honda of cerritos.
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by cnybri
Verified Customer
Verified Customer
Nov 18, 2024 -
Norm Reeves Honda Superstore Cerritos responded
Congratulations on your new-to-you Honda! We're pleased that Alberto could be there for you. Thanks so much, and we can't wait to see you again!