Albert Nkansa

Great service! Omnia , Albert, and Jeff were amazing. Omnia was very patient and helpful during our car buying process! She was with us from start to finish .This Omnia , Albert, and Jeff were amazing. Omnia was very patient and helpful during our car buying process! She was with us from start to finish .This is our third time purchasing a vehicle from Bell Audi and they always make our experience great!! More

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Omnia was extremely helpful, professional and made the car buying experience pleasant. Kudos as well to her manager Albert. The sales team at Bell Audi is why we're on our third car from from there. car buying experience pleasant. Kudos as well to her manager Albert. The sales team at Bell Audi is why we're on our third car from from there. More

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Sales team are warm and welcoming, they worked very efficiently on getting my new care in time. efficiently on getting my new care in time. More

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This dealership is Efficient, honest, and clean. Great experience, would definitely recommend and would go back again in the future. Great experience, would definitely recommend and would go back again in the future. More

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Bell audi has great people working throughout the dealership! Highly recommended to all! Sales financing and service is high quality! dealership! Highly recommended to all! Sales financing and service is high quality! More

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The sales manager, Albert, is superb. The service personnel are extremely courteous, and I believe the mechanics are skilled. Be warned though, that if you aren’t under warranty, repairs The service personnel are extremely courteous, and I believe the mechanics are skilled. Be warned though, that if you aren’t under warranty, repairs cost a fortune. More

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Id like to start off by saying despite the recent hacking of dealership info. My sales associate Christine and her finance team members rennoy and albert set out on a journey to accommodate my every need fro of dealership info. My sales associate Christine and her finance team members rennoy and albert set out on a journey to accommodate my every need from start to finish with my car purschasing process. From offering 🫴 beverages and dinner to crunching numbers to fit my criteria. Awesome experience. This dealership is located nearly 3 hours from my home but they have a lifetime customer. God bless these Team members for making a nerve wrecking process to an easy comfortable and smooth transaction More

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This was my second consecutive purchase there. And will be my last. I discourage others from going there. I was there six hours, and we did not complete my purchase. I had to return the next d And will be my last. I discourage others from going there. I was there six hours, and we did not complete my purchase. I had to return the next day. Delivery of the car had an issue. They did not complete my registration timely (50 days and counting). They have not sent me certain funds they owed me. This place is a hustle. Got to another Audi dealer altogether. More

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If I could give 0 stars, I would. CAUTION: PLEASE READ ALL REVIEWS ON THIS DEALERSHIP BEFORE PURCHASING!! To say that I am appalled at the treatment I have received from ALL employees CAUTION: PLEASE READ ALL REVIEWS ON THIS DEALERSHIP BEFORE PURCHASING!! To say that I am appalled at the treatment I have received from ALL employees - from salesperson to management to Audi North America - would be an understatement! I purchased my vehicle on 21 October 2023 and outstanding items are STILL not resolved! I STILL have temporary tags because every week for a month, they found documents that I should have signed but they did not present to me! They state out-of-state transfers are delayed but they do not acknowledge their incompetency in this whole process! I gave everyone ample opportunity for them to make my situation right, but they failed on all levels. Sales Manager (Albert Nkanso) knew that his Salesperson, Maged Misak, was incompetent and hovered over him during the entire time I was there. Albert showed signs of disappointment, frustration and irritability with Maged. It is difficult to understand why Albert would allow this incompetence to continue. Initially, he presented himself as caring, but I realize that is just his sales persona and he showed that he really does not care anything about the customer - only about the sale! What followed for weeks and now months (because my situation is STILL not resolved) has been a horrible experience! I have had to write SEVERAL emails to managers, Albert and Ryan Schmidt (General Manager), requesting that they have Salesperson Maged refrain from contacting me! Both Albert and Ryan ignored my emails! I received one call from Ryan, and that was after I sent them a check to pay for my car because I refused to work with their SUPER INCOMPETENT BUSINESS MANAGER, BARRY CRINCOLI. If the team is a shadow of their leaderhsip, I can only surmise that Albert, as their leader, is not casting a positive shadow. The level of incompetence and the lack of communication from Albert's team is nothing less than UNACCEPTABLE! More

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I had a truly awful experience with Bell Audi. Their customer service was non-existent, with calls and emails going unanswered. They constantly changed the deal terms. Even worse, they refused to Their customer service was non-existent, with calls and emails going unanswered. They constantly changed the deal terms. Even worse, they refused to take responsibility for their actions and made empty promises they couldn't keep. My advice: stay far away from Bell Audi if you value honesty, accountability, and professionalism in your car-buying experience. More

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