Check out Albert Botello's reviews on DealerRater

October 29, 2024

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Handled professionally and quickly. Didn’t oversell me things I didn’t need when they had an opportunity to. Love going to Frank Brown Honda. Didn’t oversell me things I didn’t need when they had an opportunity to. Love going to Frank Brown Honda. More

by PageMonroe

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Phillip Richardson, Philip Jansen, Kienan Beasley, Ricardo Alegria, Mike Brown, Jack Gilvin, Brian Cole, Ramon Constancio, Robby Phillips

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Oct 31, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

October 24, 2024

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The service was performed in a timely manner. Everyone in the service department was very cordial and very professional. Everyone in the service department was very cordial and very professional. More

by Happyg

Verified Customer

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Recommend Dealer

Yes

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Oct 24, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

October 20, 2024

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Beyond excellent service, amazing and very professional staff, and complete confidence in purchasing. Beyond satisfied with my experience staff, and complete confidence in purchasing. Beyond satisfied with my experience More

by brianandgarcia20

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Philip Jansen, Tyson Hall, Kienan Beasley, Ricardo Alegria, David Hendrix, Mike Brown, Jack Gilvin, Brian Cole, Ramon Constancio

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Oct 21, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales Frank Brown GMC experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director

October 16, 2024

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Very friendly and went out of his way. However, I did over-pay for the Sonata. Albert told me they couldn’t come down from the 25.9k price tag, but, after some research, most are going for However, I did over-pay for the Sonata. Albert told me they couldn’t come down from the 25.9k price tag, but, after some research, most are going for 23-24k. But that’s on me. I should have fought more for the lowering of the cost of the vehicle. Won’t happen again. More

by michael.floyd

Verified Customer

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Recommend Dealer

Yes

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Oct 17, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

October 11, 2024

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Best dealership i have ever experienced in 30 years. Professional and quality work. No shennanigans Professional and quality work. No shennanigans More

by leahherron

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Tyson Hall, Kienan Beasley, Ricardo Alegria, David Hendrix, Mike Brown, Jack Gilvin, Brian Cole, Ramon Constancio

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Oct 11, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

September 06, 2024

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My experience with this location has always been a good experience communication and timely matter is very important and I feel like every time I’ve always receive that very friendly people experience communication and timely matter is very important and I feel like every time I’ve always receive that very friendly people More

by Montellanoleonor

Verified Customer

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Recommend Dealer

Yes

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Sep 09, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

August 22, 2024

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i WILL NEVER TAKE MY CAR TO ANY BODY BUT FRANK BROWN SERVICE DEPT ,WILL REOMMEND TO MY FRIENDS SERVICE DEPT ,WILL REOMMEND TO MY FRIENDS More

by antonio

Service Price Transparency

Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Ramon Constancio

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Aug 23, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

August 22, 2024

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They're nice to me they take are of me all the time I'm there I'm there More

by olga196

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Philip Jansen, Tyson Hall, Kienan Beasley, Ricardo Alegria, David Hendrix, Mike Brown, Jack Gilvin, Brian Cole, Ramon Constancio

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Aug 23, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

August 20, 2024

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excellent specialists and excellent work been very friendly, knowledgeable and helpful throughout the process of fixing my vehicle. As well as the entire team of mechanics and representatives of this friendly, knowledgeable and helpful throughout the process of fixing my vehicle. As well as the entire team of mechanics and representatives of this dealership .earthing is professional More

by TATIANA.LOTT54

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Philip Jansen, Tyson Hall, Kienan Beasley, Ricardo Alegria, David Hendrix, Mike Brown, Jack Gilvin, Brian Cole, Ramon Constancio

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Aug 23, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

August 19, 2024

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I really like the service in my car I’m so satisfied they do great do great More

by shirleyjazleymegan

Verified Customer

Service Price Transparency

Workmanship

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Recommend Dealer

Yes

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Aug 20, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda