Albert Berisha
Albert Berisha at Mercedes-Benz of Boston

Albert Berisha | Page 6

Director of Customer Care

Mercedes-Benz of Boston

259 McGrath Hwy
Somerville, MA 02143

4.9
191 Reviews
4.9

191 Reviews

Write a Review

191 Reviews of Albert Berisha

October 14, 2024

Dealership Rating
Employee Rating

I had a great experience with the service department as usual. Albert and hit team provided me with excellent service and communication during my appointment for my GLE 350. I would recommend this dealersh More

by Ari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 15, 2024

Mercedes-Benz of Boston responded

We're delighted to hear that Albert and the team at Mercedes-Benz of Boston provided you with excellent service. Thank you for recommending us, and please don't hesitate to reach out the next time we can be of assistance!

October 09, 2024

Dealership Rating
Employee Rating

I had a great experience with Albert Berisha, the service manager at the Mercedes dealership in Boston. Albert was highly knowledgeable and attentive, taking the time to explain the services needed f More

by nalbantoval
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 10, 2024

Mercedes-Benz of Boston responded

Thank you for sharing your positive experience with Albert and the team at Mercedes-Benz of Boston! We're delighted to hear that his professionalism and dedication made your service visit smooth. We appreciate your recommendation, and we're here whenever you need us!

October 02, 2024

Dealership Rating
Employee Rating

The professionalism and attentiveness Albert displayed made my interaction smooth and enjoyable. I also had the pleasure of meeting the owner, Herb Chambers, who also left a positive impression with his More

by Michellereese64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Tinkham, Patrick Titshaw, Schneider Limose, Edgar Santana , Kim Do, Seth car rentals, polite and accommodating.

Oct 02, 2024

Mercedes-Benz of Boston responded

Thank you for sharing your experience, Michelle! We're delighted to hear that Albert made such a positive impression during your recent visit to Mercedes-Benz of Boston. We appreciate the kind words and look forward to serving you again in the future!

October 01, 2024

Dealership Rating
Employee Rating

Boston MB folks always work hard on behalf of their customers, If something does go wrong, it is usually the fault of Mercedes Benz nationwide systems problem (e.g., lousy inventory management on the n More

by steve_fitzsimmons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 01, 2024

Mercedes-Benz of Boston responded

Steve, thanks for recognizing the hard work of our team at Mercedes-Benz of Boston. We appreciate your understanding and patience with any nationwide issues. Safe driving!

September 22, 2024

Dealership Rating
Employee Rating

It was difficult and exceedingly long to secure the necessary parts to perform the service but I received regular updates while waiting. . Once secured, the service was performed well and my vehicle i More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 23, 2024

Mercedes-Benz of Boston responded

John, thanks for your patience and understanding. We're glad to hear that our team at Mercedes-Benz of Boston kept you updated and got your vehicle back in good working order!

September 20, 2024

Dealership Rating
Employee Rating

Overall, I’m very satisfied with MB of Boston. Both the sales and service advisors are knowledgeable, courteous and willing to work with their clients in the interest of reaching a good solution. More

by mfernafer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 20, 2024

Mercedes-Benz of Boston responded

Thank you for sharing your experience with Mercedes-Benz of Boston! We're glad to hear our team provided knowledgeable and courteous service. We appreciate your feedback on wait times and costs, as it helps us improve. Safe driving!

September 19, 2024

Dealership Rating
Employee Rating

Great customer service, time consideration was important. Very professional! Very welcoming. Education on services provided More

by Bfern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 20, 2024

Mercedes-Benz of Boston responded

Bfern, we're delighted to hear you had a positive experience with our team at Mercedes-Benz of Boston. Thanks for highlighting the professionalism and welcoming atmosphere!

September 11, 2024

Dealership Rating
Employee Rating

Albert Berisha is hands down the best service adviser I have ever dealt with anywhere. Every time the service experience is as good as it gets.! More

by jman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 11, 2024

Mercedes-Benz of Boston responded

Jman, we're delighted to hear that Albert provided you with top-notch service at Mercedes-Benz of Boston! Thanks for sharing your positive experience!

August 23, 2024

Dealership Rating
Employee Rating

Always taken care by Schneider gilly Mike Robinson Jimmy, and Ryan ! Wouldn’t want to go anywhere else ! More

by Mattmurphy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 23, 2024

Mercedes-Benz of Boston responded

Matt, we're delighted to hear that our Mercedes-Benz of Boston team always takes such great care of you! Thanks for your support and we'll see you next time!

August 05, 2024

Dealership Rating
Employee Rating

Always a great experience at Somerville Mercedes service department. Albert especially deserves five stars! From the moment you pull into the service area and through the entire process you feel like a prio More

by margokaufman34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 05, 2024

Mercedes-Benz of Boston responded

Thank you for the wonderful feedback! We're delighted to hear that Albert and our service team at Mercedes-Benz of Boston always provide you with excellent service. We appreciate your support and look forward to seeing you again!

...
6
...

Dealership Inventory (355 Vehicles)

new 2025 Mercedes-Benz Sprinter 2500 car, priced at $62,313
2025 Mercedes-Benz Sprinter 2500
new
Arctic White exterior
Automatic
Rear-wheel Drive
new 2026 Mercedes-Benz Sprinter 2500 car, priced at $58,212
2026 Mercedes-Benz Sprinter 2500
new
Arctic White exterior
Automatic
Rear-wheel Drive
new 2026 Mercedes-Benz GLC 300 car, priced at $73,644
2026 Mercedes-Benz GLC 300
new
MANUFAKTUR Moonlight White Metallic exterior
Automatic
All-wheel Drive
new 2026 Mercedes-Benz GLA 250 car, priced at $50,224
2026 Mercedes-Benz GLA 250
new
Night Black exterior
Automatic
All-wheel Drive
used 2023 Mercedes-Benz S-Class car, priced at $72,497
2023 Mercedes-Benz S-Class
used
Nautical Blue exterior
Automatic
All-wheel Drive
used 2024 Mercedes-Benz AMG GLS 63 car, priced at $93,497
2024 Mercedes-Benz AMG GLS 63
used
MANUFAKTUR Alpine Grey exterior
Automatic
All-wheel Drive