Albert Berisha
Albert Berisha at Mercedes-Benz of Boston

Albert Berisha | Page 5

Director of Customer Care

Mercedes-Benz of Boston

259 McGrath Hwy
Somerville, MA 02143

4.9
191 Reviews
4.9

191 Reviews

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191 Reviews of Albert Berisha

December 08, 2024

Dealership Rating
Employee Rating

Albert gave us great attention and care during our recent service visit this past week. More

by j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 09, 2024

Mercedes-Benz of Boston responded

We appreciate your review, J! Thank you for leaving Mercedes-Benz of Boston five stars!

November 30, 2024

Dealership Rating
Employee Rating

Albert was phenomenal, as usual, and he is the main reason that I use Mercedes-Benz of Boston. The way he treats me is second to none, and I always leave incredibly satisfied and happy. Albert is a sta More

by normang212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 02, 2024

Mercedes-Benz of Boston responded

Thank you for sharing your experience with Albert and the team at Mercedes-Benz of Boston! We're delighted to know that his exceptional service keeps you coming back. Your satisfaction is our priority, and we appreciate your kind words!

November 20, 2024

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My experience with Herb Chamber dealers has been consistently satisfying from Audi to Mercedes. Buying my AMG from Robert here was smooth. However, I always emphasize that post-purchase, your relati More

by Ennio Carboni
Service Price Transparency
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Recommend Dealer
Yes
Nov 20, 2024

Mercedes-Benz of Boston responded

Ennio, we're delighted to hear about your positive experiences with Robert and Albert at Mercedes-Benz of Boston. It's great to know our team continues to meet your expectations. Thank you for recommending us!

November 19, 2024

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The service team was accommodating and very helpful in diagnosing the problem to my car. The car was ready late and they also let me keep my loaner car for an extra day. More

by abc9
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Patrick Titshaw

Nov 20, 2024

Mercedes-Benz of Boston responded

We're glad to hear that our service team at Mercedes-Benz of Boston was able to assist you effectively and accommodate your needs. Thank you for sharing your experience, and we appreciate your understanding regarding the timing!

November 14, 2024

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Employee Rating

We had a great experience with the service department as always. We can’t say enough about Albert. Five stars every time! More

by Periommsc
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Nov 15, 2024

Mercedes-Benz of Boston responded

Thank you for trusting the Mercedes-Benz of Boston team with the care of your vehicle! We're delighted to hear that Albert consistently provides five-star service. We appreciate your support and look forward to serving you again next time!

November 02, 2024

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Employee Rating

Always First Class. Have been with this dealership for 20 years. Albert Berisha is simply an outstanding Service Advisor. He is not only extremely professional, but a More

by hifella1
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Alexio

Nov 04, 2024

Mercedes-Benz of Boston responded

Thank you for your loyalty over the past 20 years! We're delighted to hear that Albert and Alexio have provided exceptional service at Mercedes-Benz of Boston. Your kind words mean a lot, and we look forward to continuing to serve you with excellence. See you next time!

November 01, 2024

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Amazing, timely and professional service provided by everyone from porter to Service advisor Albert! Thank you everyone. More

by TM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 04, 2024

Mercedes-Benz of Boston responded

We're delighted to hear that you received amazing and professional service from our team at Mercedes-Benz of Boston! Thank you for acknowledging Albert and the rest of the crew. We appreciate your support!

October 27, 2024

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Employee Rating

Excellent service, Albert's attention is familiar and he explains very well the process of developing work for the vehicle More

by Diego franco
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Oct 28, 2024

Mercedes-Benz of Boston responded

Diego, we're delighted to hear that Albert provided excellent service and clear explanations at Mercedes-Benz of Boston. Thanks for sharing your experience!

October 26, 2024

Dealership Rating
Employee Rating

Ronald Escobar took time out of his sales day to walk my wife and I through the dashboard features of her GLS after a service appointment. He went above and beyond for a customer who did not purchase the ve More

by Bob S
Recommend Dealer
Yes

Other Employees Tagged: Ronald Escobar

Oct 28, 2024

Mercedes-Benz of Boston responded

Bob, we're delighted to hear that Ronald went above and beyond for you at Mercedes-Benz of Boston. It's wonderful knowing he could assist with your GLS features so effectively. Thank you for sharing this experience!

October 18, 2024

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Employee Rating

excellent customer service great environment. I’m really satisfied with Mercedes of Boston. Jimmy is a great advisor. I have no words for Jimmy really professional good customer support. More

by munzo122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Stoddard, Jimmy Maniatis

Oct 18, 2024

Mercedes-Benz of Boston responded

We're delighted to hear that Jimmy made your experience at Mercedes-Benz of Boston so satisfying. Thank you for the kind words, and we look forward to serving you again in the future!

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