Albert Berisha
Albert Berisha at Mercedes-Benz of Boston

Albert Berisha

Director of Customer Care

Mercedes-Benz of Boston

259 McGrath Hwy
Somerville, MA 02143

5.0
162 Reviews
5.0

162 Reviews

Write a Review

162 Reviews of Albert Berisha

February 01, 2025

Dealership Rating
Employee Rating

Excellent service as always. Service Associate Mike Robinson always takes great care in making the visit as easy as possible! More

by corvis_us
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Davis, Michael Robinson

January 30, 2025

Dealership Rating
Employee Rating

Best experience I have had in a dealership in more than 40 + years. Sales and service have been exceptional. Schneider has been more helpful in the short time I’ve been a customer at the dealership than More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 31, 2025

Mercedes-Benz of Boston responded

John, we're delighted to hear that Schneider and the team at Mercedes-Benz of Boston have provided you with such exceptional service. Thank you for sharing your experience!

January 29, 2025

Dealership Rating
Employee Rating

This dealership is a first class operation from top to bottom…..exceptionally professional yet cordial ! More

by vinferrara1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 29, 2025

Mercedes-Benz of Boston responded

We're delighted to hear that you found Mercedes-Benz of Boston to be a first-class operation! Thank you for the kind words, and we look forward to serving you again in the future.

January 24, 2025

Dealership Rating
Employee Rating

Very timely and courteous service. Albert service manager is terrific and has always exceeded expectations. More

by Tnbyrne
Recommend Dealer
Yes
Jan 24, 2025

Mercedes-Benz of Boston responded

We're delighted to hear that Albert and our team at Mercedes-Benz of Boston provided you with prompt and courteous service. Thank you for sharing your experience! Safe travels!

January 24, 2025

Dealership Rating
Employee Rating

I recently had my vehicle serviced at Mercedes Benz of Boston and I was thoroughly impressed by the level of professionalism displayed by everyone on the team. From the moment I arrived, the staff gree More

by Mahmood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 25, 2025

Mercedes-Benz of Boston responded

Hi Mahmood! Thank you for sharing your experience with us! We're delighted to hear that Mr. Albert Berisha and the team at Mercedes-Benz of Boston provided such excellent service. Your recommendation means a lot to us, and we're glad everything went smoothly during your visit!

January 19, 2025

Dealership Rating
Employee Rating

Albert Berisha and his team will take great care of you at this dealership. Always on time and available for questions. I highly recommend them! More

by christianlaga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Guys on reception ramp

Jan 20, 2025

Mercedes-Benz of Boston responded

Hi Christian, we're delighted to hear that Albert and the team at Mercedes-Benz of Boston provided you with excellent service. Thank you for recommending us, and we look forward to assisting you again in the future! Safe travels!

January 13, 2025

Dealership Rating
Employee Rating

Fantastic service. They did the job quickly. Kept me notified on their progress. Made sure my car was clean when they were finished. More

by mjocelyne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 14, 2025

Mercedes-Benz of Boston responded

We're delighted to hear you had a fantastic experience with our team at Mercedes-Benz of Boston. Keeping you informed and ensuring your car is spotless are top priorities for us. Thanks for the review!

January 08, 2025

Dealership Rating
Employee Rating

They are a timely and professional dealership, certainly a group I will continue to work with. More

by ldm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 08, 2025

Mercedes-Benz of Boston responded

Thank you for the five-star rating! The team looks forward to working with you again! - Mercedes-Benz of Boston

January 04, 2025

Dealership Rating
Employee Rating

Great customer service ,excellent experience, very nice group of people . I would definitely recommend to all. More

by Ed1506
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 06, 2025

Mercedes-Benz of Boston responded

Thank you for the glowing review! We're delighted to hear that our team at Mercedes-Benz of Boston provided excellent service. We appreciate your recommendation and look forward to serving you again in the future!

December 17, 2024

Dealership Rating
Employee Rating

I had an excellent experience servicing my GLE at Mercedes Benz of Boston. Albert, my service advisor and his team are the ultimate professionals and I can trust them with their knowledge and recomme More

by Ari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 17, 2024

Mercedes-Benz of Boston responded

Ari, we're delighted to hear about your positive experience with Albert and the team at Mercedes-Benz of Boston. Thank you for trusting us with your GLE's service needs, and we look forward to welcoming you back!

1
...

Dealership Inventory (348 Vehicles)

used 2020 Acura RDX car, priced at $27,998
2020 Acura RDX
used
Performance Red Pearl exterior
10 speed automatic
All-Wheel Drive
used 2019 BMW 330i car, priced at $23,998
2019 BMW 330i
used
Alpine White exterior
8 speed automatic
All-wheel Drive
used 2020 Chevrolet Silverado 1500 car, priced at $36,998
2020 Chevrolet Silverado 1500
used
Cajun Red Tintcoat exterior
10 speed automatic
4x4
used 2021 Chevrolet Tahoe car, priced at $45,054
2021 Chevrolet Tahoe
used
Black exterior
10 speed automatic
4x4
used 2022 Kia Forte car, priced at $15,999
2022 Kia Forte
used
Deep Sea Blue exterior
continuously variable automatic
Front-Wheel Drive
used 2022 Mercedes-Benz A-Class car, priced at $29,498
2022 Mercedes-Benz A-Class
used
Polar White exterior
7 speed automatic with auto-shift
All-Wheel Drive