Albert Berisha
Albert Berisha at Mercedes-Benz of Boston

Albert Berisha

Director of Customer Care

Mercedes-Benz of Boston

259 McGrath Hwy
Somerville, MA 02143

5.0
170 Reviews
5.0

170 Reviews

Write a Review

170 Reviews of Albert Berisha

April 09, 2025

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Employee Rating

I was completely impressed by Albert professionalism and customer service.” He is amazing ,helped me more than i expected Thank you More

by Ephrem
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Apr 10, 2025

Mercedes-Benz of Boston responded

Ephrem, we're delighted to hear that Albert exceeded your expectations with his professionalism and customer service at Mercedes-Benz of Boston. Thank you for sharing this wonderful feedback!

April 07, 2025

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Albert has always been incredible taking care of me . He’s kind and always pleasant and extremely accommodating. Should he be unable to answer a specific question which is rare, the Manager Anthony is al More

by Debiidea
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Service Time
Recommend Dealer
Yes

Other Employees Tagged: Anthony Dinardi

Apr 07, 2025

Mercedes-Benz of Boston responded

Thank you for sharing your experience with Albert and Anthony at Mercedes-Benz of Boston! We're delighted to hear that their service has been accommodating and pleasant. We look forward to continuing to provide convenient solutions for all your needs!

April 01, 2025

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MOB is one of the best dealerships i have ever dealt with, easy professional and friendly More

by dmb_77
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Recommend Dealer
Yes
Apr 02, 2025

Mercedes-Benz of Boston responded

We’re thrilled you had a great experience! Thanks for the five stars! - Mercedes-Benz of Boston

March 23, 2025

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Albert Berisha, as always, was great in the entire process---planning, recommendations and getting the work done on time and exactly as promised. There Is no one better. More

by jman
Service Price Transparency
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Recommend Dealer
Yes
Mar 25, 2025

Mercedes-Benz of Boston responded

Jman, we're delighted to hear that Albert provided exceptional service throughout your experience at Mercedes-Benz of Boston. Thank you for the kind words and support!

March 15, 2025

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My name is Dr. Gregory Talalayevsky and I’ve been a client here for over 30 years. The service at this location was amazing! Very professional individuals. Jeff Dav More

by talgre
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Davis, Richie Bautista

Mar 17, 2025

Mercedes-Benz of Boston responded

Gregory, thank you for your loyalty over the years and for sharing such positive feedback about our team at Mercedes-Benz of Boston! We're delighted to hear that Jeff, Albert, and Richie made your experience seamless. We look forward to continuing to serve you in the future!

February 19, 2025

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Albert is phenomenal and gives the absolute best service. He is the reason why I go to Herb Chambers. He is a huge asset to the company. More

by normang212
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Recommend Dealer
Yes
Feb 19, 2025

Mercedes-Benz of Boston responded

We're delighted to hear that Albert provided such exceptional service at Mercedes-Benz of Boston! It's wonderful knowing he's made a positive impact on your experience. Thank you for sharing this feedback with us!

February 14, 2025

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Brought my vehicle here for service. Albert Berisha was wonderful to work with. He resolved all of my issues. I always look forward to servicing my vehicle because Albert puts a smile on More

by Lulzimduka
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Feb 14, 2025

Mercedes-Benz of Boston responded

Hi Lulzimduka, we're delighted to hear that Albert made your service experience exceptional at Mercedes-Benz of Boston. Thank you for sharing such positive feedback! We'll be sure to pass along the kind words! Safe travels!

February 12, 2025

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Highly recommend: Just purchased another car from Stephen Leung at Mercedes-Benz of Boston…Steve always goes over the top to make sure things go well before and after purchase! He has the patience of a saint More

by Soxfan1918
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 13, 2025

Mercedes-Benz of Boston responded

Thank you for the glowing recommendation! We're delighted to hear that Stephen and our team at Mercedes-Benz of Boston provided such exceptional service. We appreciate your continued trust in us, and we're here whenever you need assistance!

February 01, 2025

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Excellent service as always. Service Associate Mike Robinson always takes great care in making the visit as easy as possible! More

by corvis_us
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Davis, Michael Robinson

Feb 03, 2025

Mercedes-Benz of Boston responded

We're delighted to hear that Mike always provides excellent service for you at Mercedes-Benz of Boston! Thank you for sharing this feedback. We look forward to seeing you next time!

January 30, 2025

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Best experience I have had in a dealership in more than 40 + years. Sales and service have been exceptional. Schneider has been more helpful in the short time I’ve been a customer at the dealership than More

by John
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jan 31, 2025

Mercedes-Benz of Boston responded

John, we're delighted to hear that Schneider and the team at Mercedes-Benz of Boston have provided you with such exceptional service. Thank you for sharing your experience!

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