Alante "Sonny" Pinkins

Alante is the best! Keeps me updated,, answers my questions with accurate response. He keeps his promises of time to do repair. Would not go anywhere else. Than Keeps me updated,, answers my questions with accurate response. He keeps his promises of time to do repair. Would not go anywhere else. Thank you for great service More

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Easy process! I brought my vehicle in for “the works”. The check in process was quick and easy as well as the pick up. Sonny was very nice, as were all the other I brought my vehicle in for “the works”. The check in process was quick and easy as well as the pick up. Sonny was very nice, as were all the other service people! Thank you! More

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My Experience was great Alante kept me updated every step of the way on when my car was going to be done being serviced. of the way on when my car was going to be done being serviced. More

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My experience here at Suburban Troy is always great. Alante always takes care of me whenever I come in. Gets me in and out. Thank you again Alante! Alante always takes care of me whenever I come in. Gets me in and out. Thank you again Alante! More

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Miss the shuttle although I know it has been replaced by the pick up and delivery service. the pick up and delivery service. More

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Considerate and informative. Very efficient, able to confirm my car wasn't recalled. Interested in my safety Very efficient, able to confirm my car wasn't recalled. Interested in my safety More

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Alante was polite, informative, and attentive during my visit on 1/29/25. My car was done within a respectable time frame. visit on 1/29/25. My car was done within a respectable time frame. More

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Very professional fixed the recalls on my car very swiftly and amazing with keeping contact and letting you know what’s going on. swiftly and amazing with keeping contact and letting you know what’s going on. More

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Joseph allport is a great employee, he’s very knowledgeable of the craft and always looking out for the people! knowledgeable of the craft and always looking out for the people! More

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Outstanding Service Experience at Suburban Ford of Troy! I had an exceptional experience at Suburban Ford of Troy and couldn’t be more impressed with their service department! From the moment I arrived, I had an exceptional experience at Suburban Ford of Troy and couldn’t be more impressed with their service department! From the moment I arrived, the staff was welcoming, professional, and attentive. The service advisor took the time to thoroughly explain the issue with my vehicle and kept me updated every step of the way. The service was completed quickly and efficiently, and I felt confident that my car was in great hands. The level of customer care and attention to detail exceeded my expectations. I was also pleasantly surprised by the clean and comfortable waiting area, making my visit even more enjoyable. I highly recommend Suburban Ford of Troy for all your service needs – they truly go above and beyond to ensure a top-notch experience. I'll definitely be returning for future maintenance! More

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