Alanna Brooks
Alanna Brooks at Wilsonville Toyota
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Alanna Brooks

Customer Advocate

Wilsonville Toyota

9155 Boeckman Rd.
Wilsonville, OR 97070

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5.0
5 Reviews

Languages Spoken

English English

5.0

5 Reviews

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5 Reviews of Alanna Brooks

December 31, 2024

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Employee Rating

From the minute you walk into Wilsonville Toyota, the staff make you feel instantly welcomed like family. This is my second time going to this dealership to buy a car. I was so fortunate to have Alanna More

by Pnwrose63
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 01, 2025

Wilsonville Toyota responded

Thank you, Rose, for sharing your wonderful experience with us! We’re delighted to hear that Alanna provided such exceptional service during both of your car purchases. It's great to know that your RAV4 Prime is everything you wanted and that the plug-in hybrid feature fits seamlessly into your routine. Your continued trust and recommendation mean so much to us. We'll be sure to share your kind words with Alanna and the team. Enjoy your new car, and we look forward to seeing you again in the future!

November 24, 2024

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Alana is personable, knowledgeable, and friendly. My Dad was buying a new truck because his had just been totaled in an accident. Alana made the process of buying a vehicle seamless and smooth. She e More

by jodistilp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 26, 2024

Wilsonville Toyota responded

We're so pleased to hear how Alana was able to provide such excellent support during what must have been a challenging time. It’s wonderful that she not only made the process seamless but also helped your dad get set up with Apple CarPlay! We’ll make sure to pass along your kind words to Alana. If you need anything else, don’t hesitate to reach out. Wishing your dad many safe and happy miles in his new truck!

October 31, 2024

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RE: Customer advocate-Skyler Buker at Wilsonville Toyota Skyler Buker exceeded my expectations as a customer. No pressure while I thought the pricing over and anticipated my concerns. Thank you More

by kennethrc51
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Skyler Buker

Nov 05, 2024

Wilsonville Toyota responded

Thank you for your feedback! We’re pleased to hear that Skyler provided you with such a positive experience, respecting your decision-making process and addressing your concerns thoughtfully. Thank you again for choosing Wilsonville Toyota!

May 29, 2024

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Employee Rating

AJ and Alana are so easy to work with! They are open and considered our budget. No high pressure. Dealership worked with our situation fairly. This is a great group. More

by puffinotter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: AJ Urbano

May 30, 2024

Wilsonville Toyota responded

We're thrilled to hear about your positive experience with AJ and Alana at our dealership! We strive to provide a stress-free and accommodating environment for all our customers. We appreciate your kind words and look forward to serving you again in the future. Thank you for choosing us!

April 21, 2024

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Employee Rating

I have purchased Toyota's from just about every Portland dealership over the years. This last time, I was shopping for a BZ4X. No one was able to come close to the deal I got with Wilsonville Toyota. They w More

by cronism
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Lloyd

Apr 22, 2024

Wilsonville Toyota responded

Hello, thank you so much for sharing your incredible experience with us at Wilsonville Toyota! We're thrilled to hear that Alanna provided top-notch service and made your car buying process smooth and enjoyable. We appreciate your loyalty and look forward to assisting you with any future vehicle purchases.

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