Languages Spoken
English
4 Reviews
Write a Review4 Reviews of Alanna Brooks
November 24, 2024
Alana is personable, knowledgeable, and friendly. My Dad was buying a new truck because his had just been totaled in an accident. Alana made the process of buying a vehicle seamless and smooth. She e My Dad was buying a new truck because his had just been totaled in an accident. Alana made the process of buying a vehicle seamless and smooth. She even got him to set up his phone to connect to the Apple CarPlay - a minor miracle! Working with Alana was such a refreshing light in what had been a difficult and stress-filled week. thank you Alana! More
October 31, 2024
RE: Customer advocate-Skyler Buker at Wilsonville Toyota Skyler Buker exceeded my expectations as a customer. No pressure while I thought the pricing over and anticipated my concerns. Thank you Toyota Skyler Buker exceeded my expectations as a customer. No pressure while I thought the pricing over and anticipated my concerns. Thank you More
Other Employees Tagged: Skyler Buker
May 29, 2024
AJ and Alana are so easy to work with! They are open and considered our budget. No high pressure. Dealership worked with our situation fairly. This is a great group. They are open and considered our budget. No high pressure. Dealership worked with our situation fairly. This is a great group. More
Other Employees Tagged: AJ Urbano
April 21, 2024
I have purchased Toyota's from just about every Portland dealership over the years. This last time, I was shopping for a BZ4X. No one was able to come close to the deal I got with Wilsonville Toyota. They w dealership over the years. This last time, I was shopping for a BZ4X. No one was able to come close to the deal I got with Wilsonville Toyota. They were up front about pricing, and they were not pushy about closing a deal. This was the best car purchasing experience I have ever had. Our sales person, Alanna, was very helpful and friendly. I was comparing deals at several dealerships and there wasn't a single time she pressured us to come in or to close a deal (unlock other dealers). After signing and moving forward with the paperwork, there was a misunderstanding with the registration fees for EV's versus a gas vehicle. Brian worked with us and honored the quoted price, even though the fees should have been more. This has been the best vehicle buying experience I've ever had. We liked Alanna so much that we came back a week later and purchased a Rav4 Prime as well. That process was just as smooth as the first time, and I really credit Alanna for making us want to come back to this dealership again and again. I can't see myself buying from any other dealership other than Wilsonville Toyota in the future. This is how car buying should be. More
Other Employees Tagged: Brian Lloyd