Alan Whitson

This was best buying experience I have ever had. Mason couldn't have been more helpful. Mason couldn't have been more helpful. More

by mcarnell Verified Customer Verified Customer

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The support has just been above and beyond. We were in some time pressure and Alan and Rick just came through and delivered on exactly what we needed. They weren't pushy and they didn't ask mor We were in some time pressure and Alan and Rick just came through and delivered on exactly what we needed. They weren't pushy and they didn't ask more questions than were necessary. Couldn't recommend them more. More

by Alain Verified Customer Verified Customer

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Good experience in sales with Doug and in business office with Alan. Have all our service done at Soerens Ford. with Alan. Have all our service done at Soerens Ford. More

by tomkarenprice Verified Customer Verified Customer

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Great people, very good customer service, and an overall great experience. Would definitely come back in the future. great experience. Would definitely come back in the future. More

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Quality experiences across having bought both new and used vehicles, in addition to having years of maintenance and other service provided, here. used vehicles, in addition to having years of maintenance and other service provided, here. More

by jander350 Verified Customer Verified Customer

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Soerens Ford helped me find the vehicle I'd been waiting for. I came in looking for a very specific used vehicle that I had already researched and determined would fit my family's needs and budget. Rick for. I came in looking for a very specific used vehicle that I had already researched and determined would fit my family's needs and budget. Rick was great throughout the process. Even though we arrived during a storm, he brought the vehicle into the service garage so we could thoroughly look it over and test it without standing out in the rain. Since purchasing the vehicle, he's also called to check in and make sure everything has been going well, which I really appreciated. That level of follow-up and customer care went above and beyond what I expected. Alan was equally great to work with. He was transparent about the value of our trade-in, explained how they arrived at that number, and clearly walked us through the pricing of the new vehicle. While the overall cost was a little higher than I had initially hoped, he asked what monthly payment I was comfortable with and worked through the numbers with us in a way that was honest, easy to understand, and never felt high-pressure. I left feeling like my needs were met, my budget was respected, my questions were answered, and most importantly, I drove home in the vehicle I'd been hoping to find. I would absolutely recommend Soerens Ford to anyone looking for a straightforward, transparent, and customer-focused car-buying experience. More

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Doug was really amazing to watch him wield his magic. He located a car we wanted but it was in Illinois. NP, he got it here and we bought it. He did not disappoint. Our second Bronco is perfect. Finance He located a car we wanted but it was in Illinois. NP, he got it here and we bought it. He did not disappoint. Our second Bronco is perfect. Finance was fast and efficient. We could not get the modem connected so Doug said NP, bring it in and he got the job done. More

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They dealership was very clean and laid out nice our dealer Frank Grutza was on top of everything that we needed dealer Frank Grutza was on top of everything that we needed More

by rickhopkins426 Verified Customer Verified Customer

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One of the absolute BEST auto dealerships I've ever done business with. It's one thing to have a great sales team & have a positive experience purchasing a vehicle, but it's the service department with a st business with. It's one thing to have a great sales team & have a positive experience purchasing a vehicle, but it's the service department with a stellar service manager and knowledgeable, team of mechanics that keep you coming back & wanting to share your experiences. I personally experienced what happens when a top notch service manager assigns one of his best mechanics to make a minor repair on my vehicle and out of the kindness of his heart the mechanic decided that day to take some extra time to just take a peek and look around my vehicle to be sure that everything was in tip top shape. This mechanic actually found something that that not even a thorough pre-purchase inspection found and had he not found it could have possibly been catastrophic for me sometime later down the road. The service manager Kurt took control of the situation and handled everything with such grace, care and concern that I knew my vehicle and myself were in the best hands ever. The service manager Curt Vossekuil treated me like my vehicle & I mattered & I was not just another customer number hanging from the rear view mirror. The service manager proved to me that even after you purchase a vehicle from Soerens Ford that they still care about their customers and don't want their business to end after they drive off the lot. It takes a lot to run a busy service department with top notch, highly skilled mechanics who have shown to me that they indeed go above and beyond to find, diagnose & repair a vehicle with absolute care & precision. Soerens Ford's service manager Kurt Vossekuil runs the service department like a well oiled machine & it's a big job with big responsibilities, but he does it all with the highest level of accuracy & even a little charm. I normally don't write reviews but I received such a positive experience with Kurt and the wonderful mechanic that took care of my vehicle that I just had to share it. These days it's hard to find a service department that is not only interested in repairing your vehicle right the first time but is also interested in making sure your overall experience is the best one ever. Rest assured you can feel at ease while your car is in service that some of the best mechanics are working on your vehicle and the service manager Kurt Vossekuil is handling all of your other needs with the highest standards !!! Soerens Ford has an absolute ASSET with Kurt Vossekuil as their Service Manager and I hope they recognize him as such. Thanks again 😊 💯👏👍😊🌟🌟🌟🌟🌟💯 More

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Just recently purchased our 5th used vehicle from Soerens. We live 2 hrs away and it has always been worth the drive to purchase from Soerens. Travell Coleman is very easy to work with. Alan Whitson, Soerens. We live 2 hrs away and it has always been worth the drive to purchase from Soerens. Travell Coleman is very easy to work with. Alan Whitson, finance manager, is very thorough and doesn't pressure you to purchase the extra coverages at all. If I lived closer, I would definitely use Soerens for all service needs, but WI Rapids Ford is more convenient for me for service. Plan to retire and move south in about 6 yrs and we will definitely be back for our "retirement" vehicle. More

by cato896 Verified Customer Verified Customer

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