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Alan Richardson
Refer Me
193 Reviews
Hello, My name is Alan (Superman) Richardson. My background includes 20+ years of Executive Management, and Customer Service is my Passion. I have always been successful by living by this one rule “Take care of the customer” I got into the car business in November 2015 and I closed 2016 as one of the top performers here with Toyota of Cool Springs. My goal is to provide you with 100% Customer satisfaction while building a loyal client base for myself. Please reach out to me directly for all your needs, whether it's purchasing a new or used vehicle, trading in your current vehicle, getting an appraisal, vehicle maintenance, vehicle details, rentals and collision work. I don’t just sell cars, I provide a service for my clients. I would love take you on as one of my clients & be your one-stop-shop for all your vehicle needs! My end goal is to be your Superman of the car biz!
Read moreDealership Experience
9 yrs, 3 mos
Industry Experience
9 yrs, 4 mos
Specialties & Trainings
Challenge Credit Specialist
Used Vehicle Specialist
Leasing specialist
New Car specialist
Customer Service Specialist
Employee Video
193 Reviews
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193 Reviews of Alan Richardson
October 31, 2024
Alan was really responsive, gave the exact model and options I requested and was mindful of price and transparent. options I requested and was mindful of price and transparent. More
by Tim
Other Employees Tagged: Yuri Crawford
October 26, 2024
Great no-nonsense place to buy a vehicle. Their website is one of the best for figuring out what you’re getting on the new Toyota you’re looking at; you can even pull up the sticker before th Their website is one of the best for figuring out what you’re getting on the new Toyota you’re looking at; you can even pull up the sticker before the vehicle even arrives at the dealership. Alan “Superman” Richardson is a very helpful salesman - no high pressure tactics, and just a high quality person to deal with. More
by Beth Henderson
September 18, 2024
we came in and bought a 2018 VW Atlas. We bought it same day, cash. My wife is due anyday with twins and we needed a vehicle that could hold 3 car seats. Within 2 weeks engine light c We bought it same day, cash. My wife is due anyday with twins and we needed a vehicle that could hold 3 car seats. Within 2 weeks engine light came on. When we brought it in they told us we had to send it to VW to get a “software update”, and that was it. Brought it to VW, turns out it had a faulty idler belt and charcoal canister (no software update was needed). It cost us nearly $1k to repair. When asked if Toyota will help with cost - they said they wanted us to bring it back to them again and they’d fix it. Even though we already brought it to them and they sent us to VW… Now they claim they won’t help with any costs cuz they don’t trust the price of work and it’s not their fault because it wasn’t part of their safety inspection. Great way to treat a expecting family trying to get a safe car… More
by Perry.ohearn
Other Employees Tagged: Matt Pool , Denzel Petway, Dena Henson, Curtis Kinsman, Kyle Pruzina, Gage Lance
September 06, 2024
We can’t say enough about Alan, he was so helpful and made sure we were satisfied every step in the car buying process. We definitely will reach out to him for all our future vehicle needs! If you need a made sure we were satisfied every step in the car buying process. We definitely will reach out to him for all our future vehicle needs! If you need a car, give Alan a call, you will see the great service we received. More
by csh0430
September 06, 2024
Alan was knowledgeable, pleasant, patient, extremely helpful and provided exceptional service. I enjoyed working with him and am grateful to know I can reach out and he will be there with the answers I helpful and provided exceptional service. I enjoyed working with him and am grateful to know I can reach out and he will be there with the answers I need. More
by rachelhsc57
