Alan Poon

Excellent customer service. Alan was friendly, professional, and helpful. I was kept updated about the progress and the work was completed earlier than expected. Alan was friendly, professional, and helpful. I was kept updated about the progress and the work was completed earlier than expected. More

by mwillz Verified Customer Verified Customer

Report | Print

I am always treated so well at Albany Subaru. Good service, shuttle rides, and always done before they predict. Very friendly too! Good service, shuttle rides, and always done before they predict. Very friendly too! More

by LARRY.JACOBSON Verified Customer Verified Customer

Report | Print

I was able to drive in with a flattening tire (under warranty) and drive out in about 30 minutes with a new balanced tire. Efficient, friendly technicians and staff. I've been a customer for many year warranty) and drive out in about 30 minutes with a new balanced tire. Efficient, friendly technicians and staff. I've been a customer for many years and very satisfied with the service. Thank you! More

by moonwolfmama Verified Customer Verified Customer

Report | Print

Everything about this transaction was good, just the way it should be, including the follow up. Thank you. it should be, including the follow up. Thank you. More

by akotoulas Verified Customer Verified Customer

Report | Print

I received excellent service from Alan Poon, the shuttle drivers and the receptionists. Alan was kind, patient, and extremely thorough in answering my questions and explaining everything to me. drivers and the receptionists. Alan was kind, patient, and extremely thorough in answering my questions and explaining everything to me. More

by MEAGANLARA Verified Customer Verified Customer

Report | Print

Very good service and communication. Helpful, polite, efficient. Nice waiting room especially with the television turned out. Helpful, polite, efficient. Nice waiting room especially with the television turned out. More

by LYNNZIMM Verified Customer Verified Customer

Report | Print

when I need repair done right, it’s always albany subaru. a big shout out to to alan poon and the shuttle crew. a big shout out to to alan poon and the shuttle crew. More

by provideo Verified Customer Verified Customer

Report | Print

Have been coming here for years. Always good and friendly service no matter what service person I get. Always good and friendly service no matter what service person I get. More

by RBHARVEY Verified Customer Verified Customer

Report | Print

Pleasant and competent staff make a necessary trip a pleasure. The 90 minute service option, when possible, is an added bonus. I always feel that I am safe on the road because my Subaru is in top condit pleasure. The 90 minute service option, when possible, is an added bonus. I always feel that I am safe on the road because my Subaru is in top condition. More

by docdanadkr Verified Customer Verified Customer

Report | Print

They take very good of my car. Listen to my concerns. I always good about the service. I have been going for at least 25 years. Listen to my concerns. I always good about the service. I have been going for at least 25 years. More

by SMORANDIN Verified Customer Verified Customer

Report | Print