Alan Gilbert
Alan Gilbert at Spitzer Buick GMC Parma
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Alan Gilbert

Sales Consultant

Spitzer Buick GMC Parma

6607 Brookpark Rd
Parma, OH 44129

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4.6
14 Reviews
4.6

14 Reviews

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14 Reviews of Alan Gilbert

March 25, 2025

Dealership Rating
Employee Rating

Great service, easy drop off and pick up, the issue was fixed and my car is running great. More

by JLBOWMAN48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tayler Wenmoth

Mar 26, 2025

Spitzer Buick GMC Parma responded

Thank you for sharing your positive experience with us. Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to assist you in any way possible. We hope to see you again the next time you are in need of automotive service.

March 16, 2025

Dealership Rating
Employee Rating

Professional knowledgeable helpful work me thru the lease process and finance process with patience and explanation More

by Lyn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 17, 2025

Spitzer Buick GMC Parma responded

Lyn, Thank you for your wonderful review! We greatly appreciate the opportunity to work with you, and we are pleased to hear that our team took great care of you throughout the process. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team!

March 10, 2025

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Employee Rating

I am a carryover from axelrod I've had good service with the new owner More

by Brett
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dominic Difino, Adam Black

Mar 11, 2025

Spitzer Buick GMC Parma responded

Brett, Thank you for your positive review! We are happy to hear that our team consistently provides you with top-notch service. Our guests' satisfaction is our utmost priority. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

March 03, 2025

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Excellent job excellent service excellent job caring always looks and runs great after Will and always have gone ther More

by Ronald Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 03, 2025

Spitzer Buick GMC Parma responded

Ronald, Thank you for your very kind review. We are delighted to hear that you fully and completely trust us with your vehicle service needs! Thank you! We look forward to seeing you again when your vehicle is ready for its next service.

February 04, 2025

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Employee Rating

I can honestly say that I actually had an enjoyable car buying experience. I did go in knowing exactly what vehicle I wanted to test drive and she came home with me! More

by Crystal Glass
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 05, 2025

Spitzer Buick GMC Parma responded

We would like to thank you for letting us know how we are doing. Here at- Spitzer Buick GMC Parma, we work extremely hard to ensure that our guests are comfortable with their visit. We are glad to hear that our team was able to assist you in finding a vehicle that was right for you.

December 27, 2024

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Employee Rating

We had a recall and was time for our oil change and tire alignment. Everyone is very nice Our Service was quick we dropped off and we’re in it out. More

by shellbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tayler Wenmoth

Dec 30, 2024

Spitzer Buick GMC Parma responded

We are delighted to hear that we were able to help make your vehicle inspection and repair trouble-free. We strive to offer our customers exceptional service both before and after the sale. If we can assist you in any way in the future, please do not hesitate to contact us. We would be happy to help! Safe travels and Happy holiday's!

November 03, 2024

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Employee Rating

Had a wonderful experience! All employees we dealt with were so nice, helpful and knowledgeable! Thank you! More

by SD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Black, Jamie Blazer

Nov 07, 2024

Spitzer Buick GMC Parma responded

Thank you for sharing your positive experience with us! We are pleased to hear that our team was both kind and helpful throughout your visit. We wish you safe travels and we hope for an opportunity to work with you again!

October 15, 2024

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Employee Rating

I’ve been to many dealerships and they were by far the nicest and didn’t feel pressured. More

by taylorc9594
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 16, 2024

Spitzer Buick GMC Parma responded

Thank you for your positive review! It is always our goal to ensure our guests are comfortable with their visit, and we are glad that our team took great care of you. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

October 06, 2024

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Employee Rating

An amazing experience, up front about everything and very very quick and courteous to make sure any question or concern was answered More

by Davideastside216
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Black , David Heger Jr, Zach Niemesch

Oct 09, 2024

Spitzer Buick GMC Parma responded

Thank you for sharing your positive experience with us! Providing a smooth, top-notch experience is always our goal, and we are glad that our efforts met your satisfaction. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

September 19, 2024

Dealership Rating
Employee Rating

Alan Gilbert is the man! He went out of his way to find a car I wanted and get me in it. More

by keving9012
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 19, 2024

Spitzer Buick GMC Parma responded

Keving, Providing stellar service is so important to us here at Spitzer Buick GMC Parma and we are glad that Alan's efforts could meet your satisfaction! We are so appreciative of the opportunity to work with you. We are thrilled to know that he is the man. We wish you safe travels until we meet again. Congratulations on your new vehicle- behalf of the entire team!

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