Always great and fast service!
I've never had any issues with the service department. They are very informative!
I've never had any issues with the service department. They are very informative!
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by Lauren
Verified Customer
Verified Customer
Service Price Transparency
Nov 04, 2024 -
Shottenkirk Acura Huntsville responded
Lauren, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Acura Huntsville!
Alan is very professional and explain everything to me
about any issues with my vehicle
about any issues with my vehicle
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by LPHORT
Verified Customer
Verified Customer
Service Price Transparency
Oct 31, 2024 -
Shottenkirk Acura Huntsville responded
Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Acura Huntsville!
Alan always takes care of me and my MDX.
He is very friendly and helpful.
He is very friendly and helpful.
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by ORTHO1230
Verified Customer
Verified Customer
Service Price Transparency
Oct 30, 2024 -
Shottenkirk Acura Huntsville responded
Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Acura Huntsville. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
Couldn’t have asked for better customer service.
Alan was great and so polite! When I called for an appointment, the lady said it would take about an hour, and that’s exactly how long it took. I am
Alan was great and so polite! When I called for an appointment, the lady said it would take about an hour, and that’s exactly how long it took. I am very happy with Shottenkirk’s service department!!
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by SPANGLERVICKI01
Verified Customer
Verified Customer
Oct 28, 2024 -
Shottenkirk Acura Huntsville responded
Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Acura Huntsville!
Prompt service.
I was well informed of the services needed for my vehicle and the amount of time to expect them to be done.
I was well informed of the services needed for my vehicle and the amount of time to expect them to be done.
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by RFSIMP
Verified Customer
Verified Customer
Service Price Transparency
Oct 28, 2024 -
Shottenkirk Acura Huntsville responded
Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Acura Huntsville!
It was a great experience as always, very nice and
friendly. Quick turn around on service also.
friendly. Quick turn around on service also.
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by DLGARRIS
Verified Customer
Verified Customer
Service Price Transparency
Oct 28, 2024 -
Shottenkirk Acura Huntsville responded
Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Acura Huntsville!
The new 3% surcharge for credit cards would never have
occurred under Jerry Damson Honda.....very disturbing.
I said I would recommend this service center but we are considering looking elsewhere for s
occurred under Jerry Damson Honda.....very disturbing.
I said I would recommend this service center but we are considering looking elsewhere for service due to the surcharge.
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by JVFILIPPO
Verified Customer
Verified Customer
Service Price Transparency
Oct 25, 2024 -
Shottenkirk Acura Huntsville responded
Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Acura Huntsville
Alan is so personable, a great serviceman for Acura!
!! So happy that he is my service rep!!!!
!! So happy that he is my service rep!!!!
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by GRIPSCOTT
Verified Customer
Verified Customer
Service Price Transparency
Oct 24, 2024 -
Shottenkirk Acura Huntsville responded
Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Acura Huntsville. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
Alan did a great job keeping me informed and getting me a
rental car for the day.
rental car for the day.
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by JHRABA
Verified Customer
Verified Customer
Service Price Transparency
Oct 17, 2024 -
Shottenkirk Acura Huntsville responded
Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Acura Huntsville!
He’s a very pleasant person.
He keeps you informed. He explains things well.I feel that I can trust him.
He keeps you informed. He explains things well.I feel that I can trust him.
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by PATZD
Verified Customer
Verified Customer
Oct 14, 2024 -
Shottenkirk Acura Huntsville responded
Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!
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