Alaaeldin Salem | Page 8

Aawesome customer service Before I purchased my Tundra I visited 4 different dealers in the area. Koons Tysons Toyota had a very professional team in the sales and financial d Before I purchased my Tundra I visited 4 different dealers in the area. Koons Tysons Toyota had a very professional team in the sales and financial departments. I was very satisfied with their services as a customer. More

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Very knowledgeable, with a smile Salem, We are loving our new Prius! Thanks so much for your assistance going over all the new safety features and setting up the apps so we can enj Salem, We are loving our new Prius! Thanks so much for your assistance going over all the new safety features and setting up the apps so we can enjoy the latest technology. The large display is awesome too. More

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Doxon Toyota of Auburn You Folks ROCK, Thank You Kevin Yana Alaaeldin Salem was excellent, honesty Sales advisor, he and his team have excellent knowledge, polite, and professional! Get a 5-star experience at t Alaaeldin Salem was excellent, honesty Sales advisor, he and his team have excellent knowledge, polite, and professional! Get a 5-star experience at this dealership. The employees are outstanding! There are multiple comfortable, clean waiting areas. We were happy with the choice of Toyota Sienna 2018, I have now. My Friend Poritosh Mridha recommend me to come to Koons Tysons Toyota. We came from NYC and got same day delivery. It was overall excellent service. More

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I recommend For more than 10 years i have had Mr. Salem’s assisstance to buy / lease cars from the dealer. I recommend the toyota dealers to assign Mr. Salem as a For more than 10 years i have had Mr. Salem’s assisstance to buy / lease cars from the dealer. I recommend the toyota dealers to assign Mr. Salem as a top trainer for everyone works there as a dealer. More

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I would highly recommend Koons, Salem & Mawutor As a buyer when you have good credit, and income you can qualify for an auto loan from any dealership. The person I described above is me. I was auto As a buyer when you have good credit, and income you can qualify for an auto loan from any dealership. The person I described above is me. I was auto shopping by researching prices, contacting dealerships, and obtaining out of the door prices and then comparing and contrasting. My brother in law and sister visited dealerships and informed me of their experiences. Initially I was thinking about purchasing a used car, after speaking to Mr. Salem about the pros and cons of purchasing a used vehicle I decided to go with a brand new car instead. I called Koons Toyota and moments after my call Mr. Salem was sending me messages and responding to all of my questions. The dealership was packed yet he made time to communicate with me which lead to me leaving the comfort of my cozy home and going to the dealership to test drive my dream car. I had two other family members with me and Mr. Salem was so respectful that he would give us time to think about our options privately and he would check in frequently to determine if there was something more he could do. I knew the out the door price of the car before I walked into the dealership. I also researched the fair market price of my purchase and they were almost the same. I came to this dealership 3 times to purchase 3 brand new vehicles and at the time of each visit I walked away with the vehicle of my choice paying the fair market price of the vehicle. Kadir who is no longer there sold me my first two cars and now Salem is my guy. I initially wanted a white car, right before we signed the paper work I wasn't sure about the color any more. Mr. Salem had me test drive the white car once more onto the parking lot and showed me every color of the car that I wanted. I was indecisive between black or white and he shared that black cars collect dust and need high maintance and scratches etc are more visible vs. white cars are more visible at night. I decided to go with the white option. Mr. Salem always took the time to inform me so that I was an informed consumer and I made my own decisions accordingly based on the facts that he shared with me. He was patient and did not rush me in my decision making process. He understood that this was a n important and pricey purchase. He communicated every detail to me in a very respectful, professional tone. I could have purchased my vehicle any where because my finances were not an issue but I chose Koons because of this salesman who greeted me upon entering Koons and said I am Salem with a generous smile and warmth. If there any reviews coming up for promotions I nominate Mr. Salem. He can be a role model for a corporation with how he interacts with his clients. I also highly recommend Mawutor for a promotion too for his professionalism. Mawutor from the finance department was also awesome. He spent almost two hours reviewing our purchase, credit history, made recommendations for extending the warranty, and answered any question I may have. He was courteous, respectful, professional and most importantly he was warm and friendly. Mawutor advised me for the next steps regarding ownership since I was previously misinformed. He was very knowledgeable and it was evident that he was an expert. I look forward to returning so that I can purchase any vehicle I need from Koons. I am sure that there are many outstanding employees. However as of my first encounter I know that Salem and Mawutor will be my guys. I was excited to see a diverse group of professionals in the room and this too made me feel happy about the dynamics of Koons. We arrived at 3:00 pm to make a purchase, t and left around 8:00 pm. Salem and Mawutor waited until closing because that's how long it took for me to complete my research and feel satisfied with my purchase before I was ready to walk out of the door. Thank you for your commitment to customer satisfaction but also for building trusting relationships with your customers Salim & Mawutor!!! I highly recommend Koons, Salem, and Mawutor to anyone that is looking to purchase high quality vehicles from hard working professionals!!! Mr. Koons, please recognize these two gentleman for selling a car, which is their job but going above and beyond by informing me and making me feel good about my purchase. More

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very helpful very great communication very helpful explain every single details to you always find you a solution also always call you on time best marketing skill very great communication very helpful explain every single details to you always find you a solution also always call you on time best marketing skills. More

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They helped me get a good deal on the toyota prius 2 2017 Always wanted a hybrid but didn't know where to start. So I talked with Mr. Salem who understood me completely regarding what I need for a car. He exp Always wanted a hybrid but didn't know where to start. So I talked with Mr. Salem who understood me completely regarding what I need for a car. He explained the pros and cons perfectly of their differnet hybrids and we did some test drives. Finaly I decided on the 2017 prius 2. Excellent car and has all the technology I want in the car already in it without having to buy extra packages. I am pleased with the car and service. More

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Untrustworthy dealership/rip off After leasing my vehicle for almost 3 years, the salesman contacted me 5 months prior to the lease end to offer me to purchase my vehicle & advised me After leasing my vehicle for almost 3 years, the salesman contacted me 5 months prior to the lease end to offer me to purchase my vehicle & advised me to buy it instead of buying a used car & before end of year before the interest rate goes up. So, I followed his guidance in went there trusting that he is giving me the best deal. Then he took Me to the financial loan employee. As an uneducated consumer, he did not explain to me the options on the loan & tricked me to buy more products I didn't need. Most importantly, My credit score is really high & I have a perfect credit history & they provided me with FICO score, yet they only option given was with for 4.99% interest rate, which I later on discovered was too high & that there were other options that we're not discussed with me as the dealer routinely exaggerates the interest loan & splits the profit with the lender. I am really frustrated, disappointed & dismayed with this experience. I feel that I was taken advantage of being a FEMALE with no experience buying a car alone. Make sure you educate yourself about all the loan options you have & interest rate before you buy your car & do not trust the dealer. I am definitely refinancing with my bank with a lower interest rate. More

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Pleasant Experience! Mr. Alaaeldin Salem is a great salesman. He was very helpful and extremely friendly with us. We will definitely recommend him to others and we will al Mr. Alaaeldin Salem is a great salesman. He was very helpful and extremely friendly with us. We will definitely recommend him to others and we will always go back to him for our future purchases :)) Keep up the good work 👏 Asmaa Messaoudi More

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Great Sales Representative Buying my new car was an easy sale because of Alaaeldin Salem. Mr. Salem was such a patient, and caring man. He took so much time explaining everyth Buying my new car was an easy sale because of Alaaeldin Salem. Mr. Salem was such a patient, and caring man. He took so much time explaining everything, and showing me how new features on the car worked. He could not have been more accommodating. I would recommend him to anyone. More

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