Al Ransome
Service Manager aransome@criswellauto.com
Criswell Nissan
19574 Amaranth Drive
Germantown, MD 20874
Service Manager 240-364-7237 aransome@criswellauto.com
Read more205 Reviews
Write a Review205 Reviews of Al Ransome
October 14, 2025
I was harassed by the dealer. I was checked in at 7:10 a.m. and left the shop at 3:45 p.m. but my service was not done because I did not get the tire which was promise to me at 8: I was checked in at 7:10 a.m. and left the shop at 3:45 p.m. but my service was not done because I did not get the tire which was promise to me at 8:30 a.m. the service manager Mr pai told me this and that and the tire will arrive within 3 hours but it never showed up even around 3:30. I was frustrated because I am sick and tired of waiting. I talked to the manager and the service manager as well but nobody could help me to solve the problem. I was not at all satisfied with the service given. At least if something is promised to the customer it should be kept and if it is not there should be an apology on behalf of the manager. There must be some honesty and trustworthiness when you are dealing with customer. So I decided not to go to that shop anymore for service for my car More
Other Employees Tagged: Pai
October 12, 2025
Amazing service and customer service, they make you feel welcome and appreciated, great staffing and fast service welcome and appreciated, great staffing and fast service More
Other Employees Tagged: Chris Collins, Bryan Sainz
October 12, 2025
Experienced,Knowledgeable,well vested in the cat sales. Customer service was excellent . Paper work was very good. Customer service was excellent . Paper work was very good. More
Other Employees Tagged: Chris Collins, Jonathan Aragon
August 13, 2025
They did a great job with the oil change! Communication was great throughout the process! Communication was great throughout the process! More
Other Employees Tagged: Justin Gargiulo, Ross Thorner

