Al Ransome
Al Ransome at Criswell Nissan

Al Ransome

Service Manager aransome@criswellauto.com

Criswell Nissan

19574 Amaranth Drive
Germantown, MD 20874

Contact Me
4.7
205 Reviews

Service Manager 240-364-7237 aransome@criswellauto.com

4.7

205 Reviews

Write a Review

205 Reviews of Al Ransome

October 19, 2025

Dealership Rating
Employee Rating

Fue rápido el servicio y excelente trabajo, el carro quedó como nuevo y todo muy limpio, volveré nuevamente a repetir el servicio. More

by Jesse Savinon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 21, 2025

Criswell Nissan responded

Thank you for sharing this high star rating! Don't hesitate to reach out if we can be of additional assistance.

October 15, 2025

Dealership Rating
Employee Rating

Service is always exceptional! Communication and timing is a great strength that results in a great experience. I recommend Al Ransome and his team! More

by pzapata01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 21, 2025

Criswell Nissan responded

It's wonderful to know you can count on our top notch team to provide an excellent service experience each time you bring your vehicle in for maintenance. We value your continued patronage and look forward to seeing you soon!

October 14, 2025

Dealership Rating
Employee Rating

I was harassed by the dealer. I was checked in at 7:10 a.m. and left the shop at 3:45 p.m. but my service was not done because I did not get the tire which was promise to me at 8: More

by MUNNA3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Pai

Oct 15, 2025

Criswell Nissan responded

Our team strives to provide a positive service event, and we regret this was not the case for you. We understand your frustration and your comments have been shared with our management team for review. We apologize that the tires arrived later than anticipated. While it was not the ideal situation, we understand our staff apologized for the inconvenience and offered several times to shuttle you home and pick you up when your vehicle was completed in an attempt to make this a better situation. Again, we are sorry to see we did not meet your expectations and hope you will consider giving us another chance to work with you in the future.

October 12, 2025

Dealership Rating
Employee Rating

Amazing service and customer service, they make you feel welcome and appreciated, great staffing and fast service More

by Manuel Flores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Collins, Bryan Sainz

Oct 13, 2025

Criswell Nissan responded

Thank you so much for sharing this positive feedback! We value the opportunity to work with you and are happy to see you were pleased with your recent experience at Criswell.

October 12, 2025

Dealership Rating
Employee Rating

Experienced,Knowledgeable,well vested in the cat sales. Customer service was excellent . Paper work was very good. More

by tonytandoh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Collins, Jonathan Aragon

Oct 13, 2025

Criswell Nissan responded

It's our goal to provide an all-around outstanding car buying event, and it's great to see you were satisfied with the high quality customer service you received. We appreciate the opportunity to work with you and welcome you to reach out if we can be of service to you in the future.

October 04, 2025

Dealership Rating
Employee Rating

The entire staff was very courteous and professional. Great Experience.Will definitely recommend this dealership More

by handaskh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 05, 2025

Criswell Nissan responded

It's wonderful to know we've earned your recommendations! We value your business and sincerely appreciate your recommendations.

October 01, 2025

Dealership Rating
Employee Rating

Excellent service as always. Easy fix for a warranty item once they identified the issue. More

by nickchrobak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2025

Criswell Nissan responded

We're happy to see we could really help you out! We look forward to seeing you again when your vehicle is due for its next routine maintenance visit.

August 21, 2025

Dealership Rating
Employee Rating

We love Criswell Nissan! Deuce and his team were amazing as always. Professional and they treat us like family! More

by JBAHRAMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 22, 2025

Criswell Nissan responded

Awesome! Thanks so much for sharing this wonderful review with us!

August 13, 2025

Dealership Rating
Employee Rating

They did a great job with the oil change! Communication was great throughout the process! More

by kfriedland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Gargiulo, Ross Thorner

Aug 14, 2025

Criswell Nissan responded

We're happy to see you were pleased with your overall experience at Criswell! Thanks for allowing us to provide the routine service your vehicle needs to stay well maintained and in great running condition.

August 10, 2025

Dealership Rating
Employee Rating

Very efficient and friendly service department. I can always count on being in and out in a timely fashion very helpful and meet all your needs. More

by Sue Margelos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 12, 2025

Criswell Nissan responded

It's rewarding to know you can rely on our courteous and capable team to provide the service your vehicle needs to stay well maintained. We value your continued patronage and look forward to the next opportunity to work with you here at Criswell!

1
...

Dealership Inventory (111 Vehicles)

new 2025 Nissan Versa car, priced at $21,805
2025 Nissan Versa
new
Arctic Ice Blue Metallic exterior
CVT
Front-wheel Drive
used 2022 Nissan Frontier car, priced at $35,999
2022 Nissan Frontier
used
Tactical Green Metallic exterior
Automatic
Four-wheel Drive
new 2026 Nissan Kicks car, priced at $27,275
2026 Nissan Kicks
new
Fresh Powder exterior
CVT
All-wheel Drive
new 2025 Nissan Sentra car, priced at $24,850
2025 Nissan Sentra
new
Aspen White Tricoat/Super Black exterior
CVT
Front-wheel Drive
new 2025 Nissan Versa car, priced at $20,861
2025 Nissan Versa
new
Super Black exterior
CVT
Front-wheel Drive
new 2025 Nissan Murano car, priced at $42,782
2025 Nissan Murano
new
Aurora Blue Pearl Metallic exterior
Automatic
All-wheel Drive