Al Ransome
Al Ransome at Criswell Nissan
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Al Ransome

Service Manager aransome@criswellauto.com

Criswell Nissan

19574 Amaranth Drive
Germantown, MD 20874

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4.7
169 Reviews

Service Manager 240-364-7237 aransome@criswellauto.com

4.7

169 Reviews

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169 Reviews of Al Ransome

April 24, 2025

Dealership Rating
Employee Rating

The Finance Manager was great and the Salesmen Enrique Sotelo. Finance Department was Outstanding the best I ever had. More

by THREEMINIPIN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Enrique Sotelo, Chris Collins

Apr 25, 2025

Criswell Nissan responded

Our friendly and professional team is here to help with all of your automotive needs, and it's rewarding to know you were pleased with the exceptional service you received while working with our staff. Thank you for choosing Criswell and sharing this positive feedback!

April 24, 2025

Dealership Rating
Employee Rating

Always a good experience dealing with Criswell Nissan. They care about their customers, their work and the overall satisfaction. More

by Gpmargelos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 25, 2025

Criswell Nissan responded

Thanks for sharing this positive feedback! We look forward to working with you again!

April 23, 2025

Dealership Rating
Employee Rating

Always pleasure dealing with Criswell Nissan have purchased five Nissans. They always do a great job More

by Gpmargelos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2025

Criswell Nissan responded

We value the opportunity to work with you and appreciate these kind comments. Thank you for your continued patronage!

April 21, 2025

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Employee Rating

It took two tries to get things completed, but it could've been way worse. More

by STEVEMARIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pai-5 stars

Apr 21, 2025

Criswell Nissan responded

We appreciate this feedback and apologize for any inconvenience you experienced while having your vehicle serviced at Criswell. We value your business and truly hope to be of service to you in the future.

April 12, 2025

Dealership Rating
Employee Rating

Pai checked me in and treated me with dignity and respect. Duece has always treated me and my wife with respect. We own 2 platinum Muranos that were bought and serviced there. Duece always makes sur More

by QTMABREY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pai / service dept

Apr 14, 2025

Criswell Nissan responded

Thank you for your continued patronage and sharing your comments and concerns. We value the opportunity to work with you and look forward to seeing you soon!

April 08, 2025

Dealership Rating
Employee Rating

As usual fast and friendly service. I love that the service advisors do not push stuff on you if you do not need it. If you do need it they will advise you as such. Zero pressure. I dri More

by RetiredandTired
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 09, 2025

Criswell Nissan responded

It's great to see everything was completed quickly and to your satisfaction! Thanks again for choosing Criswell!

April 07, 2025

Dealership Rating
Employee Rating

I own four Nissans and everyone is serviced at Criswell. They do excellent work personnel is very pleasant to deal with and Deuce Ransome is great service director. More

by Gpmargelos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 09, 2025

Criswell Nissan responded

Thanks so much for sharing this great review with us! We value your continued patronage and look forward to your next visit with us!

March 29, 2025

Dealership Rating
Employee Rating

Criswell Nissan’s service center is how every dealership should treat their loyal customers. Like VIPs More

by KERRYGFLEMING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ericka Escobar

Mar 31, 2025

Criswell Nissan responded

It's wonderful to know you were completely satisfied with the first class service you received while working with our friendly and professional team. We value your business and look forward to your next visit with us.

March 28, 2025

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Employee Rating

I left my car at Criswell Nissan in Germantown, MD, for repairs in the audio system, following instructions from Nissan Corporation in Tennessee. Deuce Ransom handled the case magnificently, deserving all More

by LEAL2600
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 29, 2025

Criswell Nissan responded

Customer satisfaction is important to us, and it's wonderful to know you were pleased with your recent Criswell experience. Our courteous and capable staff is always happy to help, and we welcome you to reach out if we can be of service to you in the future.

March 09, 2025

Dealership Rating
Employee Rating

I had my breaks repaired here. I brought my car back because of a noise they are now making. I will be bringing it back again because it is still doing the same thing. Never had th More

by CTCOBBS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Mar 10, 2025

Criswell Nissan responded

Thank you for sharing this feedback. We are sorry to see you are experiencing this issue with your vehicle. We sincerely hope it is addressed quickly and to your satisfaction.

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