Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Al Ransome
Refer Me
Al Ransome
Service Manager aransome@criswellauto.com
Criswell Nissan
19574 Amaranth Drive
Germantown, MD 20874
145 Reviews
Service Manager 240-364-7237 aransome@criswellauto.com
Read more145 Reviews
Write a Review
145 Reviews of Al Ransome
December 29, 2024
Satisfy with the service, even though they requested me to leave my car overnight because of a shortage of tech personnel. If add car wash after service, that would be the best to leave my car overnight because of a shortage of tech personnel. If add car wash after service, that would be the best More
by WANJIAO03
Verified Customer
December 15, 2024
I had an appointment for an oil change and tire rotation. However, these simple tasks took 4 hours to complete, with no one letting me know it was going to take that long. However, these simple tasks took 4 hours to complete, with no one letting me know it was going to take that long. More
by ALBERTACQUAYE
Other Employees Tagged: Ericka Escobar
December 11, 2024
I just needed a new key fob coordinated to my existing ones. It took almost an hour! Plus I was charged $69 in parts/supplies for the computer time and one key filed. Not to mention the exorbitant price ones. It took almost an hour! Plus I was charged $69 in parts/supplies for the computer time and one key filed. Not to mention the exorbitant price of a new key fob. And to top it all off, the dealership wants to add 3% to the bill if I pay with a credit card. Sign at register, but not mentioned when setting up service! I only knew from a past experience when I had to go get cash to avoid the 3% additional fee. Personnel were all great!! Very knowledgeable, very friendly, very courteous. My problem is with dealership policy with regard to costs. More
by ABCDNW
Other Employees Tagged: Ericka Escobar
December 02, 2024
I had a good experience. The service was great. I didn't wait that long. The service was great. I didn't wait that long. More
by priscakarine
Other Employees Tagged: Ericka Escobar
November 30, 2024
I took my Maxima to another Criswell dealer for an oil change and tire rotation. I was having a suspension issue I asked them to to look at. They recommend I it to their Criswell Nissan Dealership. I did. change and tire rotation. I was having a suspension issue I asked them to to look at. They recommend I it to their Criswell Nissan Dealership. I did. They were able to cover everything under the dealers "service tech Bulletin". Amazing! Thanks Criswell!!! More
by BIGHARV74
Other Employees Tagged: Robbie in service.
November 28, 2024
I was not happy because they did washed the cars anymore when you has any services.. when you has any services.. More
by Cecilia
Other Employees Tagged: Ericka Escobar
November 22, 2024
Very satisfied of the service and timely on my visit last time was about 3 hours waiting time time was about 3 hours waiting time More
by lettiopalma
Other Employees Tagged: Ericka Escobar
November 18, 2024
The Criswell service department has been very helpful with expeditiously performing recalls and regular maintenance. with expeditiously performing recalls and regular maintenance. More
by kenneth.zielinski
Other Employees Tagged: Ericka Escobar
November 09, 2024
Great, but expensive like most dealers. I would have like a free car wash to go with it. I would have like a free car wash to go with it. More
by neal.bertrand
Other Employees Tagged: Ericka Escobar
Dealership Inventory (115 Vehicles)
