Al Ransome
Al Ransome at Criswell Nissan
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Al Ransome

Service Manager aransome@criswellauto.com

Criswell Nissan

19574 Amaranth Drive
Germantown, MD 20874

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4.6
162 Reviews

Service Manager 240-364-7237 aransome@criswellauto.com

4.6

162 Reviews

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162 Reviews of Al Ransome

March 29, 2025

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Employee Rating

Criswell Nissan’s service center is how every dealership should treat their loyal customers. Like VIPs More

by KERRYGFLEMING
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ericka Escobar

Mar 31, 2025

Criswell Nissan responded

It's wonderful to know you were completely satisfied with the first class service you received while working with our friendly and professional team. We value your business and look forward to your next visit with us.

March 28, 2025

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Employee Rating

I left my car at Criswell Nissan in Germantown, MD, for repairs in the audio system, following instructions from Nissan Corporation in Tennessee. Deuce Ransom handled the case magnificently, deserving all More

by LEAL2600
Service Price Transparency
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Recommend Dealer
Yes
Mar 29, 2025

Criswell Nissan responded

Customer satisfaction is important to us, and it's wonderful to know you were pleased with your recent Criswell experience. Our courteous and capable staff is always happy to help, and we welcome you to reach out if we can be of service to you in the future.

March 09, 2025

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I had my breaks repaired here. I brought my car back because of a noise they are now making. I will be bringing it back again because it is still doing the same thing. Never had th More

by CTCOBBS
Service Price Transparency
Service Time
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Recommend Dealer
Yes
Mar 10, 2025

Criswell Nissan responded

Thank you for sharing this feedback. We are sorry to see you are experiencing this issue with your vehicle. We sincerely hope it is addressed quickly and to your satisfaction.

March 03, 2025

Dealership Rating
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Pai and Mr . Ransom are really through and responsive and great to work with. Highly recommend the Service Dept at Criswell. More

by KEVIN SCHRAMM
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Pai

Mar 03, 2025

Criswell Nissan responded

We appreciate this positive review and your recommendations! Don't hesitate to give us a call or stop by if we can help in any other way.

March 02, 2025

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Going to a dealership for service is usually an unpleasant thing but every visit we’ve had and Criswell Nissan has been a pleasure. The staff is very courteous and Deuce Ransome service manager is More

by Gpmargelos
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Mar 03, 2025

Criswell Nissan responded

It's great to know you can rely on our top notch service team to provide an excellent service event each time you visit. We value your business and look forward to seeing you soon!

February 22, 2025

Dealership Rating
Employee Rating

Criswell Nissan always provides great service. Deuce handles me with care and is very professional. I always recommend Criswell Nissan to my friends with Nissan thank you for professional care More

by Gpmargelos
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Feb 25, 2025

Criswell Nissan responded

Our friendly and professional staff is here to help, and it's wonderful to know you can count on us to provide an exceptional service event each time you visit Criswell Nissan. Don't hesitate to reach out if we can be of further assistance!

February 18, 2025

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Employee Rating

I had an issue with the work performed. The Service Manager was very responsive. I am very satisfied with the dealership. More

by mszwed0
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ericka Escobar

Feb 18, 2025

Criswell Nissan responded

It's great to see we met your expectations! Thanks again for choosing Criswell, and don't hesitate to reach out if we can be of service to you in the future.

February 03, 2025

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My issue was addressed once I was able to be seen. I would recommend, Thanks More

by JROB83084
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Feb 03, 2025

Criswell Nissan responded

Thank you for sharing this review of your recent Criswell experience. We are happy to see we were able to help you out and welcome you to reach out if we can be of further assistance.

February 02, 2025

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Employee Rating

Went in for annual oil change scheduled and only needed oil change and tire rotation. Was out in 1 hour. Got there at 10:30am on Friday. Was out by 11:30am. Performed multi port inspection and everything. More

by clayja1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ericka Escobar

Feb 03, 2025

Criswell Nissan responded

It's wonderful to know we exceeded your expectations! We value your business and hope to see you again when your vehicle is due for its next routine service visit.

February 01, 2025

Dealership Rating
Employee Rating

Always a pleasure dealing with Criswell Nissan Deuce Ransome does an excellent job keeps me informed of all my concerns and needs and never have a question More

by Gpmargelos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 03, 2025

Criswell Nissan responded

It's rewarding to know you can count on our staff to provide exceptional customer service each time you visit. Thanks for your continued patronage and positive feedback!

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