Al Grandell
Al Grandell at Carman Chrysler Jeep Dodge
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Al Grandell

Sales Consultant

Carman Chrysler Jeep Dodge

196 South DuPont Highway
New Castle, DE 19720

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5.0
73 Reviews
5.0

73 Reviews

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73 Reviews of Al Grandell

July 01, 2024

Dealership Rating
Employee Rating

Great service and will always help in anyway he can. Highly recommend working with Al! More

by christopher.lamarca1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 01, 2024

Carman Chrysler Jeep Dodge responded

Thank you Chris for the great comments and 5 star review. We appreciate you taking the time to review Carman CDJR. We are happy to have you as a member of the Carman CDJR customer family. Enjoy your new Jeep. Carman...Driven by the Best!

February 26, 2024

Dealership Rating
Employee Rating

Al has been helping me with a car inquiry. Great communication and professionalism. Thank you More

by cddavis1960
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 27, 2024

Carman Chrysler Jeep Dodge responded

Thank you for the nice comments and 5 star review. We appreciate you taking the time to review Martin Honda. We are glad to have you as a member of the Carman CDJR customer family. Enjoy your new Jeep. Carman...Driven by the Best!

February 24, 2024

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Joe T, Nico, and the entire crew are the most trusted dealership experience I have worked with. I have been buying cars there for years. Honest and trustworthy group of individuals. I have countless e More

by danteguerrieri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 24, 2024

Carman Chrysler Jeep Dodge responded

Thank you for the amazing comments and 5 star review. We appreciate you taking the time to review Carman CDJR. We are honored that you remain a valauble member of the Carman CDJR customer family. Enjoy your new Jeep. Carman...Driven by the Best!

February 03, 2024

Dealership Rating
Employee Rating

Al Grandell was wonderful helping me to purchase a Jeep Cherokee. Al is knowledgeable, kind, and patient. I love my Jeep! Thank you Al for everything! More

by Silvia J
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 04, 2024

Carman Chrysler Jeep Dodge responded

Thank Silvia for the wonderful comments and 5 star review. We appreciate you taking the time to review Carman CDJR. We are excited to have you as a member of the Carman customer family. Enjoy your new Jeep Cherokee. Carman...Driven by the Best!

January 19, 2023

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Employee Rating

I have emailed Mark Webb 5 times about an issue with my vehicle and I have yet to hear back. I had originally contacted Al, who sold me my vehicle, and he was great and even forwarded my email to him as we More

by Dana M.
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mark Webb

Jan 19, 2023

Carman Chrysler Jeep Dodge responded

Dana, I’m sorry for this, I will address it with Mark. Can you please tell me what is going on with your vehicle? I will be glad to get involved and help with your issues. I’m out of the office tomorrow and I’m all day Friday. Please let me know a good time to contact you and a number to call. Joe Triboletti Carman CJDR General Manager Joetrib@carmanautogroup.com 3023561856 my direct line

September 29, 2022

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Al Sr, Joe, and Nico were awesome and helped me through the leasing process of my 2022 Ram. The process was relevantly easy and I purchased my dream truck. I am very grateful with the customer service that More

by Agrandelljr
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joseph Triboletti, Tony Pepeta, John Mayberry, Nico Triboletti , David Johnson, Tony Trotta, Mark Webb

September 03, 2022

Dealership Rating
Employee Rating

Al Grandell was friendly, professional and knowledgeable. He has a calming effect that allows you to relax during what is a stressful situation: car buying! More

by Patriciawhitemail
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Mayberry

December 06, 2021

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Employee Rating

Brought in my 2021 Jeep for an oil change and 2 recalls on a Saturday, waited two hours and they never did the oil change. Tony claims he didn't know i wanted the oil change even through that was the orgin More

by hollyfin
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Tony Trotta, Robert Weiss

November 20, 2021

Dealership Rating
Employee Rating

Terrific dealer easy to work with and super attentive to all our needs every time we call could not be nicer More

by Tom
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joseph Triboletti , Troy Marenco

August 04, 2020

Dealership Rating
Employee Rating

Purchase of new Grand Cherokee Limited Great customer service by both Joe T and Al G. Made the purchase seamless without any hassles. This is my 4th new purchase from these guys..... Hi More

by Bill G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Joseph Triboletti

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